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Member Solutions Associate

4 months ago

Brookfield, United States TEKsystems Full time

Job Description: This role will primarily work delinquent loans that are less than sixty days past via the auto dialer. They will be responsible to discuss payment and loss mitigation options with members. They will answer inbound calls and need to be able to assist members or get them to the correct person who can. Preferred Skills & Qualifications: High school diploma or equivalent. Minimum 45-55wpm typing test. Possess 1-2+ years of member service/customer service skills utilizing empathy and active listening. Ability to take inbound and place outbound calls of up to 75-100 calls per day. Hours 9am-5:30pm M-F 1 Saturday per month 8:30am-12:30pm This is a full-time opportunity with a reputable company If you or someone you know is interested in this position, please send a resume About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.