Administrative Assistant

1 week ago


Winter Haven, United States The Armstrong Company Full time

As the Administrative Assistant for The Armstrong Company, you will be at the heart of our operations, providing essential administrative tasks for both the Customer Service and Operations Departments. The ideal candidate will be organized with a customer service mindset.

KEY RESPONSIBILITIES:

  • Perform general administrative tasks such as answering phone calls, responding to emails, and handling correspondence.
  • Enter new sales orders.
  • Scan and assist with the paperwork that goes out with the crews.
  • Investigate claims and subsequently charge the appropriate account number or person.
  • Provide exceptional customer service when responding to inquiries and resolving issues promptly.
  • Maintain office supplies inventory and place orders when necessary.
  • Organize and maintain physical and electronic files and records.
  • Other duties as assigned.

MINIMUM QUALIFICATIONS: 

  • High school education or equivalent experience.
  • General technological / computer skills.
  • Ability to learn and understand new technology platforms.
  • Ability to multitask & pay attention to detail.
  • Effectively communicate across departments and teams.
  • Must have a strong work ethic and overall positive attitude.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • While performing the duties of this job, the employee is regularly required to talk and hear.
  • This position requires the ability to occasionally lift office products and supplies, up to 25 pounds.
  • Ability to sit for long periods; stand and walk frequently; and bend, stoop, and reach occasionally.

The Armstrong Company is an Affirmative Action / Equal Opportunity Employer (EOE). Our employment decisions are made without regard to race, color, religion, sex, marital status, pregnancy, national origin, citizenship, age, physical or mental disability, genetic information, sexual orientation, veteran status, military status, or any other characteristic or status protected by federal, state, or local law. If you need assistance or accommodations during the application process due to a disability, it is available upon request.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)



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