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Program Manager

1 month ago

Reston, United States SageNet Full time
WHO WE ARE

Empowering Connections, Inspiring Possibility

SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet’s people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.

The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.

What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable, and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners, and communities. The company believes that by creating, discovering, and nurturing these trusted connections, SageNet enhances the world that connects us all.

With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities, and energy organizations. SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto, and Washington, D.C.

WHAT YOU’LL DO

We are seeking an experienced Program Manager to lead and oversee complex projects that are critical to our company's growth and success. The ideal candidate will have a strong background in managing large-scale programs, excellent leadership skills, exceptional analytical abilities, and the capacity to see the big picture while managing detailed project components. This role requires extensive collaboration with stakeholders across every department in the organization and their leaders.

Major duties and responsibilities:

  • Program Leadership:
    • Lead the planning, execution, and monitoring of multiple high-impact programs.
    • Develop and manage program roadmaps, timelines, and deliverables.
    • Ensure alignment of programs with strategic business objectives.
  • Strategic Thinking and Analysis:
    • Provide strategic insights and analytical assessments to guide decision-making.
    • Identify opportunities for innovation and improvement across the organization.
    • Maintain a holistic view of program impacts on the company.
  • Stakeholder Management:
    • Collaborate with executive leadership to define program goals and success criteria.
    • Engage with leaders and stakeholders from all departments within the organization, ensuring coordinated efforts and alignment.
    • Facilitate effective communication among various teams and departmental leaders.
    • Communicate program status, risks, and issues to all stakeholders.
  • Team Coordination:
    • Build and lead high-performing program teams, including business analysts and other key resources.
    • Foster collaboration among cross-functional teams to achieve program milestones.
    • Provide guidance, mentorship, and support to team members.
  • Process Improvement:
    • Identify opportunities for process optimization, simplification, and automation.
    • Implement best practices in program and project management methodologies.
    • Drive the adoption of new technologies and systems to support business goals.
  • Risk Management:
    • Proactively identify and mitigate program risks.
    • Develop contingency plans to address potential challenges.
  • Budget and Resource Management:
    • Manage program budgets, ensuring efficient allocation of resources.
    • Monitor expenditures and provide regular financial reports.
WHO YOU ARE

Key Qualifications
  • Education:
    • Bachelor's degree in Business Administration, Information Technology, or a related field.
    • MBA or advanced degree is a plus.
  • Experience:
    • Minimum of 8-10 years of experience in program/project management roles.
    • Proven track record of managing large-scale initiatives involving multiple departments and stakeholders.
    • Experience in the technology, software development, or managed services industry.
  • Skills:
    • Strong leadership and team management abilities.
    • Excellent analytical and strategic thinking skills, with the ability to see the big picture and connect it to actionable plans.
    • Proficient in project management tools and methodologies (e.g., Agile, Scrum, PMP certification preferred).
    • Exceptional communication and interpersonal skills.
    • Ability to work effectively with cross-functional teams, including all departments and their leaders.
    • Strong problem-solving skills and attention to detail.
Personal Attributes:
  • Visionary mindset with the ability to anticipate future trends and implications.
  • Adaptable and able to manage change in a dynamic environment.
  • Results-oriented with a focus on delivering value.
  • High level of integrity and professionalism.
WHERE YOU’LL WORK

Enjoy the flexibility of our hybrid work model. Our business casual working environment fosters collaboration and productivity.

PHYSICAL REQUIREMENTS
  • Be able to sit for long periods without problem
  • Extensive use of fingers and hands for typing
  • Extensive use of eyes to be able to analyze documents electronically and physically for long periods


CLASSIFICATION*: Salaried/Exempt
POSITION TYPE: Fulltime
TRAVEL REQUIREMENTS: Negligible
DIRECT REPORTS: None
SAFETY SENSITIVE: No

Equal Opportunity Employer
SageNet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Legal Disclaimer
This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, and skills required. SageNet reserves the right to modify this job description at any time, with or without notice. Employment with SageNet is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. SageNet will provide reasonable accommodations for qualified individuals with disabilities.

As a managed services provider, SageNet maintains a high level of information Security. SageNet has a published Information Security Policy and provides mandatory Security Awareness Training for all employees. SageNet requires that all employees adhere to published SageNet security policy, failure to do so may result in termination of employment. The SageNet security program is only as strong as our people and as such it is the responsibility of all employees to protect corporate and customer data following best practices and policies.

Ready to join a team that values trusted connections? Apply now

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)