Assistant Manager-Experienced

3 weeks ago


Baytown, United States Dunkin' Baskin Robbins Full time

We are seeking an Assistant Manager to join our team You will be responsible for providing customers with a memorable dining experience.

  • Assist with administrative functions including but not limited to inventory
  • Assist to recruit, hire, onboard and develop employees
  • Communicate job expectations to employees
  • Hold team members accountable for their behavior and performance, addressing concerns promptly
  • Support the development and retention of team members
  • Create and maintain a "Guest First" culture in the restaurant
  • Ensure all shifts are appropriately staffed to achieve guest service goals
  • Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines and complying with all applicable laws
  • Ensure Brand standards, recipes and systems are executed
  • Help prepare and complete action plans; implement production, productivity, quality and guest service standards
  • Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
  • Control costs to help maximize profitability
  • Execute all in-restaurant marketing promotions in a timely manner
  • Execute new product roll-outs including team training, marketing and sampling
  • Drive sales goals and track results
  • Other duties as assigned
Qualifications and Skills:
  • Must have previous restaurant experience
  • Must have excellent customer service, communication and interpersonal skills;
  • Must be trainable and coachable;
  • Must be dependable and reliable;
  • Must have great attention to detail;
  • Must be punctual and hard-working.


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