NetSuite Administrator

TruWest Holdings is a private holding company that scales companies in the enterprise technology space by providing strategic leadership, operational expertise and financial resources. Privately owned by the Kennedy Family, it operates subsidiaries located in the United States, Canada, UK and Europe.

TruWest Holdings’ portfolio includes TRG, a global managed service provider; Inversion6, tailored cybersecurity solutions; River Capital Finance, equipment leasing/financing; River SaaS Capital, debt and equity investments for B2B SaaS businesses; and Sibling Revelry Brewing, a craft brewery and taproom.

Headquartered in Westlake, OH, our environment, culture, and benefits are second to none. We make sure everyone lives and breathes our core values. From senior leadership to interns, everyone is evaluated on the same criteria.

With a basketball court, pickleball court, golf simulator, full-scale gym, brewery and restaurant, we strive to provide a space where our employees can take advantage of our work hard, play hard philosophy.

We are seeking a task-oriented NetSuite Administrator to take ownership of standard administrative duties for a multi-subsidiary NetSuite environment. This opportunity is ideal for an independent NetSuite power user who wants to grow their functional capabilities and make an impact in a global organization. The NetSuite Administrator will work closely with finance and operations departments to troubleshoot, resolve, and improve system performance.

Key Responsibilities:

• Triage, prioritize, and resolve internal NetSuite support tickets.
• Create and validate saved searches, reports, and web services for export.
• Document new and existing NetSuite processes and provide training to system users.
• Work with interdepartmental stakeholders to capture requirements for NetSuite development team.
• Provide user acceptance testing for new NetSuite functionality.
• Create workflows, dashboards, records, and fields to support system improvement.
• Create and maintain Celigo flows between NetSuite and other systems.

• 2-4 years of NetSuite administrator experience.
• NetSuite Administrator certification.
• 2-4 years of iPaaS experience (Celigo, Boomi, Tray IO, etc.).
• Technical writing/documentation skills.
• Ability to communicate effectively across teams and departments.
• Experience managing resources across several projects and priorities.