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Senior Leasing Consultant

4 months ago

Hanover, United States Legend Management Group Full time

Legend Management Group is a 100% fully COVID-19 vaccinated company and has a mandatory vaccination policy in place.

As our Senior Leasing Consultant, you will manage direct sales and marketing, sales leadership with the onsite team, resident relations, and customer service. Each day will be unique, requiring creatively and a diverse set of skills. You will listen carefully to discover prospective resident's needs, recommend solutions, and overcome concerns, and earn commitment by guiding new residents through the leasing process. You will work at our apartment community and report to the Property Manager.

You Will:
• Create exceptional experiences by responding promptly and professionally to all customer inquiries received in person, by email and phone
• Establish a positive relationship with each resident, future resident, and all visitors
• Attract new residents through advertising, conducting leasing tours, and encouraging referrals
• Oversee and manage all leads in lead management system and follow up using Legend's best practices
• Manage the leasing process from first point of contact to move in
• Use market and competitor knowledge to lead leasing meetings
• Prepare all sales administrative reports
• Monitor service requests and communicate with service team and residents to assure concerns are resolved adequately
• Coordinate and participate in resident retention program and renewal process
• Plan, manage and conduct marketing outreach with leasing team to help site achieve monthly goals
• Together with Property Managers and Assistants, organize and conduct resident events
• Consistently post engaging content to social media accounts
• Demonstrate behaviors that cultivate a positive work culture
• Commit to professional development, stay up-to-date with industry trends and changes, and attend training

You Have:
• High school diploma or equivalent
• Customer service and sales experience; and 1+ years multi-family property management
• Understanding of property management software
• Social media experience (Facebook, Instagram)
• Knowledge of all phases of leasing and resident retention

Enjoy A Variety of Perks and Benefits Including:
• Great compensation package and bonus plan
• 100% employer-paid health insurance
• Dental & Vision Insurance
• Paid time off - holidays, vacation, sick, administrative, and bereavement
• Company matched 401K
• Apartment rent discount
• Tuition Assistance

About Us:
Legend Management Group is an apartment management group with communities in Maryland and Virginia that has served the area's most discerning residents for over 30 years. We were named a Top Workplace in DC in 2020 by The Washington Post. Our communities are staffed with caring, knowledgeable professionals committed to our residents' quality of life. We apply our core values of People First, Create Exceptional Experiences, Embrace Change and Innovation, Balance Work and Play, and Inspire and Empower to every team member, resident, and partner.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

LIMITATIONS and DISCLAIMER: This job description only describes the general nature and illustrative level of work performed; it is not intended as an exhaustive list of tasks, responsibilities, and skills. Team members will be required to follow other job-related instructions and to perform other duties requested by their supervisor in compliance with federal and state laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an "at-will" basis.