Air and Ocean Specialist

1 week ago

Wayne, United States RemX Full time
Now Hiring for an Air and Ocean Specialist Must live in commutable distance of Atlanta for this fully on-site role.
Hours: Monday-Friday 8:00am-5:00pm with an hour lunch

Pay: $18-22 based on experience

Help People and Help Grow Your Career
Do you have the desire, personality, and people skills to work in logistics? How about getting in the door with an exceptional company that offers room to advance your career? We have an immediate opening for an Air and Ocean Specialist in a Contract-to-Hire position, that offers competitive pay and benefits and a fun, professional work environment. Don't miss out on this amazing career opportunity

As a RemX Air and Ocean Specialist We Offer You:
  • Competitive pay
  • Paid weekly (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work
  • FREE ONLINE skills training
  • Contract to hire opportunity

Responsibilities:

• Customer Relationship: Point of contact for customers and act as an advocate for the customer internally; actively build strong relationships with customers and gain an understanding of their business, service needs, drivers and desires.
• Customer Experience: Proactively serve the customer to achieve best-in-class customer service.
• Process Execution: Ensure smooth execution of the end-to-end shipment by working closely with customer and internal stakeholders.
• Standard Adherence: Adhere to processes in line with the agreed standards, customer specific IOP's, and respective KPI's. Ensure all compliance matters are followed.
• Business growth: Identify and execute upselling opportunities; drive value through the network.
• Proactive Communication: Communicate with all stakeholders in a proactive and professional manner in all matters.
• Internal Stakeholder Focus: Interact with Warehouses, Commercial, Product, and Global Service Centres, as required.
• Support Processes of other functional groups as necessary, including Revenue Management, Compliance, Claims, Implementation, and systems testing.
• Complete Any Other Duties as assigned by direct leader as needed to support the business.

Find A Job That Works for You

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That's why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you

Qualifications:

• High School Diploma or equivalent required; Bachelor's Degree in related business area is preferred
• 1-2 years of experience with Airfreight Export - Preferred but not required. Logistics experience is required however.
• Customer centricity
• Perseverant & action oriented
• Collaborative
• Problem solving
• Excellent communicator
• Operational system knowledge
• Interpersonal skills
• English language proficiency (written and spoken)
• Microsoft Office proficiency (Outlook, PowerPoint, Excel, Word)
• CargoWise experience preferred
• Proficient in AES submission
• Proficient in TSA Requirements

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