Strategic Account Manager

1 month ago


Nashville, United States Corpay Full time
Strategic Account Manager

What We Need

Corpay is currently looking to hire a Strategic Account Manager within our NA Fuel division. This position falls under our Corpay line of business and is located in Nashville, TN. In this role, you will serve as the primary client services contact that is responsible for supporting retention, client satisfaction and issue resolution of their assigned accounts. This position is responsible for assisting with all aspects of client relationships to ensure satisfaction and effective use of products and services. Account Managers are assigned a portfolio of customers and is responsible for understanding and resolving issues pertaining to products utilized by the client. You will report directly to the Senior Manager of Operations and regularly collaborate with various departments. This position will have a January start date.

How We Work

As a Strategic Account Manager, you will be expected to work in an office environment. Corpay will set you up for success by providing:
  • Assigned workspace in Nashville, TN
  • Company-issued equipment
  • Formal, hands-on training
Role Responsibilities

The responsibilities of the role will include:
  • Working directly with clients to provide day to day account support, problem resolution, research and analysis.
  • Responding to inbound emails, fax, and phone calls
  • Developing and executing a client service delivery strategy for assigned clients around the needs, contracts specifications and cost components.
  • Conducting regularly scheduled calls, presentations to review business performance, including training and education.
  • Making decisions regarding the set up and support of the clients assigned to their care and has the ability to approve financial fee and or transaction concessions.
  • Preparing and presenting solutions in advance to retain relationships.
  • Using customer feedback to monitor the status of service levels, identifies problems and revenue growth potential within the client base.
  • Interacting effectively with internal departments to support customer base.
  • Introducing and promoting other Corpay products to satisfied client base, promoting lead generation to Relationship Management Team
  • Retaining client base of accounts and associated revenue through an appropriate level of contact with clients
  • Meeting productivity requirements in regard to territory management and quality contact with customers
  • Troubleshooting of client-raised servicing issues to determine if the issue is a system issue, training issue, or client configuration.
  • Developing professionally, improving performance, and understanding the tools in place and maximize their use.
  • Demonstrating leadership qualities that influence peers to work collaboratively, automating manual processes, and using the systems available to their fullest potential.
  • Serving as key contributor in developing and testing new processes and procedures that enhance the user's experience.
  • Acting as a change agent
Qualifications & Skills
  • Minimum 4 years' Call Center or Customer service team experience
  • Prior Account Management or relationship management experience preferred.
  • Ability to work with large client base.
  • Minimum High School or GED required.
  • Bachelor's Degree or equivalent work experience preferred.
  • Proficiency in Microsoft Office.
  • Salesforce knowledge is a plus.
Benefits & Perks
• Medical, Dental & Vision benefits available the 1st month after hire
  • Automatic enrollment into our 401k plan (subject to eligibility requirements)
  • Virtual fitness classes offered company-wide
  • Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
  • Employee discounts with major providers (i.e. wireless, gym, car rental, etc.)
  • Philanthropic support with both local and national organizations
  • Fun culture with company-wide contests and prizes
#LI-KW2 #LI-Hybrid

Other details
  • Job Family Account Management
  • Pay Type Salary
  • Employment Indicator Employee


Apply Now

  • Nashville, United States Thomas and Company Full time

    The position of Strategic Account Manager (SAM) is responsible for fully developing and strengthening the business-to-business relationship with a strategic portfolio of large, key clients, resulting in secure and expanding streams of profitable revenue. The SAM develops and leads the business strategy for all clients within their book of business. Essential...


  • Nashville, United States Thomas and Company Full time

    The position of Strategic Account Manager (SAM) is responsible for fully developing and strengthening the business-to-business relationship with a strategic portfolio of large, key clients, resulting in secure and expanding streams of profitable revenue. The SAM develops and leads the business strategy for all clients within their book of business. ...


  • Nashville, United States RevolutionParts Full time

    RevolutionParts is not just a pioneering force in the automotive eCommerce realm; we're actively seeking passionate and talented individuals to join our squad of Revolutionaries (yes, that's what we call ourselves!). As leaders in providing streamlined, user-friendly solutions, we empower automotive brands to maximize online sales. Our commitment to...


  • Nashville, Tennessee, United States Notable Full time

    At Notable, we are transforming the healthcare industry with our innovative automation platform. Our mission is to alleviate administrative burdens on healthcare staff and drive patient acquisition, retention, and reimbursement for our clients. As a leading provider of SaaS solutions in the healthcare space, we are seeking an experienced Sales Executive to...


  • Nashville, Tennessee, United States MPLOY Full time

    Position OverviewWe are seeking a highly skilled Senior Account Manager to join our client's Nashville office. This role involves building and maintaining strong client relationships, analyzing client needs, and developing strategic plans to drive business growth.Key ResponsibilitiesCollaborate with the account supervisor to manage assigned clients, acting...

  • Account Manager

    1 month ago


    Nashville, United States Industrial Strength Marketing Full time

    We pride ourselves on being a distinguished agency in the heart of Nashville, celebrated for our innovative approach to B2B marketing and our esteemed accolades, including 2x Best Places to Work, ANA B2 Awards, and B2B Marketing Elevation Awards. Our commitment to excellence and innovation has earned us prestigious recognition and fostered a culture where...

  • Account Manager

    1 month ago


    Nashville, United States Industrial Strength Marketing Full time

    We pride ourselves on being a distinguished agency in the heart of Nashville, celebrated for our innovative approach to B2B marketing and our esteemed accolades, including 2x Best Places to Work, ANA B2 Awards, and B2B Marketing Elevation Awards. Our commitment to excellence and innovation has earned us prestigious recognition and fostered a culture where...

  • Account Manager

    1 month ago


    Nashville, United States Industrial Strength Marketing Full time

    We pride ourselves on being a distinguished agency in the heart of Nashville, celebrated for our innovative approach to B2B marketing and our esteemed accolades, including 2x Best Places to Work, ANA B2 Awards, and B2B Marketing Elevation Awards. Our commitment to excellence and innovation has earned us prestigious recognition and fostered a culture where...


  • Nashville, Tennessee, United States Bonded Filter Full time

    Bonded Filter is a leading provider of air filtration products, and we're seeking a talented National Key Account Manager to join our team.About the RoleWe're looking for a seasoned professional to manage our most important national accounts. As a Key Account Manager, you'll be responsible for building and maintaining strong relationships with our customers,...


  • Nashville, Tennessee, United States Blueprint Creative Group Full time

    Are you a results-driven marketing expert seeking a new challenge? Blueprint Creative Group, a leading strategic communications agency, is looking for a dynamic Strategic Marketing Manager to join our team in Nashville. In this exciting role, you will have the opportunity to develop and execute comprehensive marketing plans that align with client...


  • Nashville, United States Clutch Full time

    Role: Head of AccountsLocation: Nashville, TNHybrid 2-3 days a weekSalary: up to $160kClutch Creative is a rapidly growing staffing agency. We support our clients by identifying unreachable talent that helps their businesses grow.Our candidates work with us because they know we have the best opportunities available to them and will help them navigate their...


  • Nashville, Tennessee, United States AllianceBernstein Full time

    About the RoleWe are seeking a highly skilled Strategic Senior Financial Analyst - Corporate Accounting to join our U.S. Controller's organization.Key ResponsibilitiesPrepare and review monthly journal entries to ensure accuracy and compliance with US GAAP.Analyze financial data to identify trends, variances, and areas for improvement in balance sheet...


  • Nashville, United States DSJ Global Full time

    Strategic Sourcing Manager Location: Nashville, TNStrategic Sourcing Manager Overview: One of the largest Healthcare GPOs is seeking a skilled Procurement Manager to play a pivotal role in developing the strategic sourcing strategies for Facilities Operations and Capital Construction. Your focus will be on identifying supply sources, managing supplier...


  • Nashville, Tennessee, United States MPLOY Full time

    Company OverviewMPLOY is a dynamic and innovative agency seeking an experienced Account Leadership Manager to join our team in Nashville. Our clients rely on us to deliver exceptional results, and we're looking for someone who shares our passion for excellence.SalaryWe offer a competitive salary of $110,000 per year, commensurate with experience.Job...


  • Nashville, United States Hankook Tire Manufacturing Tennessee Full time

    Position Identification: Job Title - PCLT Corporate Accounts Manager Job Function - Sales Report to - Corporate Accounts Director Job Purpose: This individual will bring Tire Industry experience and hold responsibilities of strategizing, planning, and implementing business plans to specific major account(s) where cultivating relationships, identifying...


  • Nashville, United States Hankook Tire Manufacturing Tennessee Full time

    Position Identification Job Title - PCLT Corporate Accounts Manager Job Function - Sales Report to - Corporate Accounts Director Job Purpose This individual will bring Tire Industry experience and hold responsibilities of strategizing, planning, and implementing business plans to specific major account(s) where cultivating relationships, identifying...


  • Nashville, United States Hankook Tire Manufacturing Tennessee Full time

    Position Identification: Job Title - PCLT Corporate Accounts Manager Job Function - Sales Report to - Corporate Accounts Director Job Purpose: This individual will bring Tire Industry experience and hold responsibilities of strategizing, planning, and implementing business plans to specific major account(s) where cultivating relationships, identifying...


  • Nashville, Tennessee, United States ArcelorMittal Full time

    About the RoleArcelorMittal North America is seeking a skilled Strategic Sales Liaison to join our Sales team. As a key member of our organization, you will play a critical role in driving sales growth and building strong relationships with our customers.In this role, you will be responsible for developing and maintaining customer relationships, identifying...


  • Nashville, United States MPLOY Full time

    Job Summary Were seeking a senior account manager in our clients Nashville office. Great client relationships are the foundation of everything we do so you are a people person who excels at building relationships. Youre an analytical thinker who can interpret client requests anticipate client needs and handle daytoday business. You know your clients...


  • Nashville, Tennessee, United States SCOPE Recruiting Full time

    About SCOPE RecruitingWe are a leading recruiting firm specializing in the healthcare industry, with a focus on providing innovative solutions to our clients.Job Title: Senior Strategic Procurement ManagerSalary: $120,000 - $150,000 per yearJob DescriptionWe are seeking an experienced Senior Strategic Procurement Manager to join our team. In this role, you...