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IT Service Technician

3 months ago

Woburn, United States Admiral Metals Full time

Job Title: IT Service Technician


Schedule: Full-time Monday Friday 8am-5pm


Primary Responsibility
The IT Service Technician will assist the IT department with installing, maintaining and configuring hardware
and software systems. As well as troubleshoot and repair network, hardware and software components. The
successful candidate will be highly service oriented with a focus on detail.
Duties and Responsibilities
• Maintain warehouse terminals to ensure maximum up-time
• Maintain weekly maintenance checklist for equipment in the office
• Working knowledge of Active Directory
• Knowledge of installing M365
• Assist with cyber security compliance
• Correspond with vendor to ensure proper amount of equipment is on hand
• Utilize help desk system to prioritize tickets
• Assist end users with issues and address concerns
• Update, modify and maintain IT documentation
• Work with printer/toner vendor
Skill and Qualifications
• Ability to effectively communicate and follow up with the customers and other departments within the
company
• Working towards or have a certification in the IT field
• Proficient in Microsoft Office 365
• Analytical and problem-solving skills
• Detail oriented, pays attention to details
• Knowledge of computer hardware and keep up-to-date with new equipment
• IBMi or AS400 series experience a plus

Physical Requirements
• Ability to lift, pull/push up to 30lbs
• Ability to sit/stand for the duration of the shift
Company Benefits
• Competitive Salary
• Comprehensive medical, dental and vision plan
• Company sponsored life insurance, short term and long-term disability
• Retirement Savings Plan 401K


About Admiral Metals
Admiral Metals, an ISO 9001 Certified Company established in 1950, distributes a large variety of metals including
Aluminum, Brass, Copper, Bronze, Steel and Stainless Steel. Our dedication to delivering exceptional service has been
our foundation and culture. This same philosophy has guided Admiral Metals, as we service 14 states including Florida,
in today's constantly changing world and dynamic economic environment.
Please note this job posting is not designated to cover or contain a comprehensive listing of activities, duties or
responsibilities that are required of the employee for this job.
Admiral Metals is an equal opportunity employer with respect to race, color, creed, ancestry, national origin, religion,
sex, gender and gender expression/identity, marital status, sexual orientation, age, disability, genetic information,
veteran status, and any other characteristic protected by law. Admiral Metals will make reasonable accommodations for
qualified individuals with known disabilities unless doing would result in an undue hardship.