Territory Manager

3 weeks ago

Addison, United States Transtar Industries Full time
Who we are:

How will transportation and mobility evolve? What will the vehicle of the future look like - and how will those vehicles be repaired? How can the next chapter of your career contribute to solving these transportation challenges and more?

Transtar Industries is on a mission to simplify complex vehicle repair to keep the world moving.

We are a leading automotive parts distributor represented across the U.S., Puerto Rico, and Canada, and through patent-winning software and technology, we are revolutionizing our industry.

What has remained constant throughout our 50-year history of transformation is our dedication to our customers, our team members, and to the values on which Transtar was founded: Commitment, Humility, Optimism, Integrity, and Respect.

A career with Transtar offers the opportunity to make an impact within a rapidly growing organization - the chance to learn, lead, collaborate, and connect with other solutions-oriented, forward-thinking professionals. We invest meaningfully in training and development, empowering you to build your future alongside ours and shape a career unique to your talents, interest, and purpose.

What you'll be doing:

The Territory Manager will be responsible for managing and growing installer customer sales in their area of responsibility. The Territory Manager will be accountable for building and maintaining installer customer relationships and managing a book of business that meets and exceeds the Transtar installer business sales growth plan. The role will serve as the primary face of Transtar to the installer customers and interactions with customers will include but are not limited to communicating promotional sales initiatives, discussing category growth strategies, troubleshooting and finding quick resolutions to customer concerns and issues, assist with accounts receivable, facilitate product training, communicate product line additions, assist with solutions that Transtar can offer to grow and develop the customer's business. The Territory Manager will report directly to the Regional Manager and will be responsible to implement sales plans to achieve sales targets. This position will require travel to installer customers daily and will be expected to achieve the weekly visit count expectations set by the company. Scheduled weekly meetings with branch managers for all locations that the Territory Manager's book of business conducts business with will be required to ensure that the customer's service expectations are being met.

What we're looking for:
  • Establish and maintain an installer book of business that meets and exceeds year over year sales targets.
  • Utilize CRM to record visit interactions
  • Analyze CRM sales data to identify category opportunities to grow customer base
  • Prepare a variety of status reports, including activity, closings, follow-up, and adherence to goals, coordinated in the CRM system
  • Ability to canvas new business opportunities and facilitate the new account set up process
  • Identify and resolve customer concerns or complaints in order to restore or improve upon customer satisfaction
  • Meet company expectations for weekly customer visits
  • Communicate company promotions, sales initiatives and business development programs to customer base
  • Work directly with Regional Manager to develop monthly, quarterly and yearly sales plans
  • Achieve individual monthly, quarterly and annual goals or sales plans as assigned
  • Work as a partner with Branch Manager and Inside Sales Representatives to ensure customer service expectations are being meet.
  • Work with customers to achieve minimum of 50% of assigned revenue processed through Transend online ordering system.
KEY QUALIFICATIONS:
  • ~5 years relevant experience in outside sales related roles
  • Bachelor's degree or equivalent work experience in similar role
  • Automotive aftermarket and parts knowledge is required
SKILLS & ABILITIES:
  • Outstanding communication skills
  • Comfortable with customer facing interactions
  • Excellent interpersonal and influencing skills
  • Strong negotiation experience
  • Relationship building
  • Strong customer service philosophy
  • Proven track record of achieving aggressive growth.
  • Strategic thinking skills with strong business analytical skill sets.
  • Proven ability to work in a fast-paced, goal oriented environment while setting priorities and managing to deadlines.
  • CRM experience
  • Proficiency in MS Office

WORK ENVIROMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

TRAVEL REQUIREMENTS:

Daily travel required in Territory

Saturday work may be necessary on occasion, as needed

What's in it for you:

This leadership opportunity offers a market-competitive rewards package, dynamic and flexible work environment, and the opportunity to influence leaders, employees, and organizational strategy.

At Transtar, we embrace a values based culture where we empower our team to make decisions, learn from taking risks and help each other grow professionally. No matter who you are, where you're from, how you think, what you believe in, or who you love, we welcome your application.

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