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Clinical Assistant

3 months ago


Little Rock, United States CARTI Full time

JOB SUMMARY: The Clinical Assistant - Lymphedema must work closely with the Lymphedema team to help control patient flow and assist patients where needed. Duties may include pre-loading patient charts, rooming patients, taking vital signs, utilizing a SOZO machine, updating medical history, making phone calls to obtain records, scheduling SOZO machine referrals and maintaining timely patient flow. The Clinical Assistant Lymphedema may be needed to assist with basic patient needs as well as assist with blood draws when necessary. Cross training may be necessary in many areas of the clinic, or as designated by the Supervisor. Clinical Assistants must work closely with the Clinical Team to perform duties that help assist them in daily patient focused tasks. This position is a Safety Sensitive Position. The essential functions, physical demands, and mental competencies of this job require the employee maintain the ability to work in a constant state of alertness in a safe manner. JOB SPECIFIC DUTIES AND RESPONSIBILITIES MAY INCLUDE: Call patients from the waiting area in a timely and pleasant manner and escort to an exam room, as clinic flow permits.Obtain vital signs and input in EMR.Obtain SOZO reading and ensure all proper measurements have been recorded.Assist patients with the removing of shoes and socks, as needed for the SOZO machine.Unwrap and help re-roll multi-layer compression supplies as requested by Occupational Therapist (Lymphedema Specialist).Schedule patients for the SOZO machine as referrals are received and submit patients for predetermination in accordance with vendor (Impedimed). Provide assistance to Support Services Coordinator in any tasks related to Lymphedema.Update patient record with new/current medications and any pertinent health information, supporting the MIPS requirements and other information the physician team will need for patient examination.Obtain external medical records or records referred to in previous visit note.Pre-load patient record with all pertinent information in order to assist in a timely and well-prepared visit for Lymphedema Specialist, as needed. Work to consistently prepare the patients chart in a timely manner and/or time frame set forth by Lymphedema Team to aid in efficient and well-prepared patient visit, as needed.Assist with clinic flow and manage coordination of patient information between Support Services Coordinator and Lymphedema team that may have been disclosed during the rooming of the patient.Discharge patient after exam and help navigate to next appointment within clinicAssist Lymphedema team with coordinating pre-operative and post-operative appointments and relaying instructions to patient/families.Fulfill environmental responsibilities as assigned which may include: setting up equipment; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; sorting, storing supplies; restocking exam/procedure rooms. Will notify Support Services Coordinator and Lymphedema Team if supplies need to be ordered.Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; sharing problems relating to patients and/or staff with immediate supervisors in a timely manner.Schedules patients, if needed.May be required to perform venipuncture once properly trained.Cross train in other areas of the clinic to ensure using time efficiently (laboratory, screening, and basic PSS duties.)Monitor the waiting rooms. OTHER JOB REQUIREMENTS: In state travel may be required. Employee must be able to re-locate work location as deemed necessary by the supervisor. SUPERVISORY RESPONSIBILITY: N/A EDUCATION, CERTIFICATION, LICENSURE and REGISTRATION: High school diploma or equivalentBLS CertificationMedical Assistant or CNA certification preferredComplete required CARTI competency checks for patient assessment, venipuncture and port access as needed. EXPERIENCE, KNOWLEDGE, SKILLS and ABILITIES: Strong medical terminology knowledgeExcellent computer and other basic office equipment skillsKnowledge of grammar, spelling and punctuation to type from draft copy and review/edit reports and correspondenceSix months of work experience in a medical office setting, preferred