IT Client Platform Engineer

1 week ago

San Francisco, United States Cloudflare Inc Full time
About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us

Available Locations: Lisbon, Portugal

About the Role

We're looking for an IT Client Platform Engineer to join our Client Platform Engineering team You will solve complex endpoint management problems and drive security and end user experience for our End User Computing platform, bridging the gap between IT Operations, Enterprise Security and corporate users across the globe. In this role, you'll assist our Windows and macOS teams delivering software at a global scale and support our IT Operations teams troubleshooting complex user issues. This role reports to the Manager of IT Client Platform Engineering.

About the Team

You will join a team of Client Platform Engineers that provide enterprise level Client Platform services, development, support, and client enablement for end users around the globe. We strive to provide highly resilient and observable services to our teams, and reduce manual toil wherever possible. We're focused on providing a positive customer service and user experience.

What You'll Do

  • Solve endpoint management problems at a global scale
  • Proactively solve end user computing problems across a diverse fleet of devices
  • Seek guidance from the team when needed
  • Be flexible and available for after hours support
  • Assist the team with macOS, Windows, and Linux platform management
  • Provide thoughtful feedback on asks and requirements for new projects
  • Work collaboratively across geographical and team boundaries to solve problems
  • Work in a team environment
  • Create and update technical documentation
  • Help make your team and cohort teams lives better

What You'll Bring

  • 1+ years of proven work experience in a systems administration role
  • Hands-on experience with Windows/Linux/Mac OS management platforms
  • Hands-on experience with scripting languages such as Bash, Powershell, Python, Golang, and/or Rust
  • Good understanding of computer systems, mobile devices management platforms and software development best practices
  • Ability to perform root cause analysis on issues and document and implement solutions
  • Familiarity with multiple environment deployments
  • Excellent problem-solving and communication skills
  • Ability to provide step-by-step technical guidance, both written and verbal
  • BS degree in Information Technology, Computer Science or relevant field or equivalent experience

Bonus Points

  • Experience with Jamf Pro and Microsoft Intune
  • Experience with Ansible and Linux system administration
  • Experience working in the technology industry
  • Experience working in a Service Desk, Help Desk, or Call Center environment
  • AWS Technical Certifications
  • Microsoft Azure Technical Certifications
  • Google Cloud Technical Certifications
  • Agile Certification
  • Microsoft Support Certification
  • Apple Support Certification
  • ITIL Foundations
  • HDI Support Center Agent
  • CompTIA A+ Certified

What Makes Cloudflare Special?

We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers--at no cost.

Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you'd like to be a part of? We'd love to hear from you

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

  • IT Client Platform Engineer

    4 weeks ago

    San Francisco, United States Cloudflare, Inc. Full time

    About UsAt Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without...

  • Senior Frontend Engineer, Client Platform

    3 weeks ago

    San Francisco, United States Postman Full time

    Staff Frontend Engineer, Client PlatformWho Are We?Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining...

  • Client Platform Engineer

    3 weeks ago

    San Francisco, United States OpenAI Full time

    OpenAI’s IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research, corporate...

  • Client Platform Engineer

    1 week ago

    San Francisco, United States OpenAI Full time

    About the Team OpenAI's IT organization supports the mission of deploying artificial general intelligence (AGI) for the benefit of all. Our team is committed to providing seamless technological support and solutions to ensure that all OpenAI employees are well-equipped and connected. This enables them to contribute effectively towards our AI research,...

  • Senior Platform Engineer

    1 week ago

    San Francisco, United States Mindlance Full time

    Job Brief: We are looking for a Senior Platform Engineer to join Client's Runtime Platform Group. In this role, you will build our FedRAMP-authorized environment for U.S. Federal Government projects. As a Senior Platform Engineer, you'll be on a team building a secure, compliant SaaS platform for Federal government-led construction projects. This will...

  • Platform Engineer

    1 week ago

    San Francisco, United States Factory Full time

    Factory is seeking talented platform engineers to help strengthen our core platform, with a focus on platform services and enhancing developer experience. What you will do and achieve: Play a leading role in the design, development, and optimization of the Factory platform and all of it's core services and internal systems. Drive key areas, including search...

  • Platform Engineer

    4 weeks ago

    San Francisco, United States Factory Full time

    Factory is seeking talented platform engineers to help strengthen our core platform, with a focus on platform services and enhancing developer experience.What you will do and achieve:Play a leading role in the design, development, and optimization of the Factory platform and all of it’s core services and internal systems.Drive key areas, including search...

  • Platform Engineer

    4 weeks ago

    San Francisco, United States Eventualcomputing Full time

    About EventualEventual is a data platform that helps data scientists and engineers build data applications across ETL, analytics and ML/AI.OUR PRODUCT IS OPEN-SOURCE AND USED AT ENTERPRISE SCALEOur distributed data engine Daft is open-sourced and runs on 800k CPU cores daily. This is more compute than Frontier, the world's largest supercomputer!Today's data...

  • Platform Engineer

    4 weeks ago

    San Francisco, United States Unreal Gigs Full time

    Are you passionate about building, managing, and scaling platforms that power modern applications? Do you have the technical expertise to design resilient, efficient infrastructure that supports development and operational needs? If you’re ready to shape the backbone of technology solutions that drive innovation, our client has the perfect role for you....

  • Platform Engineer

    2 weeks ago

    San Francisco, United States ZipRecruiter Full time

    Job DescriptionAre you passionate about building, managing, and scaling platforms that power modern applications? Do you have the technical expertise to design resilient, efficient infrastructure that supports development and operational needs? If you’re ready to shape the backbone of technology solutions that drive innovation, our client has the perfect...

  • Security Platform Engineer

    3 weeks ago

    San Francisco, California, United States Cloudflare Inc Full time

    About the RoleWe are seeking a highly skilled Security Platform Engineer to join our team at Cloudflare. As a Security Platform Engineer, you will play a critical role in providing a secure infrastructure for one of the biggest online platforms in the world.Key Responsibilities:Build and manage the PKI that provides trusted certificates to all of our...

  • Platform Software Engineer

    4 weeks ago

    san francisco, United States Acceler8 Talent Full time

    Platform Software EngineerAre you ready to drive the technology behind AI-powered hiring platforms? As a Platform Software Engineer, you’ll join a high-performing team dedicated to building robust, scalable solutions that empower employers to connect with the right talent and enable candidates to craft compelling professional profiles. This Platform...

  • Platform Software Engineer

    4 weeks ago

    san francisco, United States Acceler8 Talent Full time

    Platform Software EngineerAre you ready to drive the technology behind AI-powered hiring platforms? As a Platform Software Engineer, you’ll join a high-performing team dedicated to building robust, scalable solutions that empower employers to connect with the right talent and enable candidates to craft compelling professional profiles. This Platform...

  • Platform Software Engineer

    4 weeks ago

    San Francisco, United States Acceler8 Talent Full time

    Platform Software EngineerAre you ready to drive the technology behind AI-powered hiring platforms? As a Platform Software Engineer, you’ll join a high-performing team dedicated to building robust, scalable solutions that empower employers to connect with the right talent and enable candidates to craft compelling professional profiles. This Platform...

  • Mobile Finance Platform Engineer

    6 days ago

    San Francisco, California, United States Recruiting From Scratch Full time

    About Recruiting from ScratchWe're a talent firm that connects top talent with leading companies. Our team is 100% remote, working with teams across North America, South America, and Europe to help them hire the best candidates.Our client is seeking an experienced Mobile Finance Platform Engineer to build the next generation finance platform.Key...

  • Client Platform Specialist

    7 days ago

    San Francisco, California, United States OpenAI Full time

    About the RoleThis position will play a pivotal role in maintaining and shaping the overall experience of employee endpoints, focusing on Mac laptop and corporate iPhone fleet setup, security configurations, software deployments, and troubleshooting processes.As a Client Platform Engineer at OpenAI, you will contribute to the development of scalable...

  • Backend Platform Engineer

    4 months ago

    San Francisco, United States Acceler8 Talent Full time

    Backend Platform EngineerLocation: San Francisco (Flexible/Hybrid)Introduction:We are looking for a skilled Backend Platform Engineer to join a leading AI-focused startup. In this role, you'll have the chance to shape our data platform and work with advanced MLOps technologies. If you have a solid engineering background and a knack for developing scalable...

  • Senior Platform Engineer

    4 months ago

    San Francisco, United States Uncountable Inc Full time

    Thank you for your interest in Uncountable Engineering! Description ‍Uncountable is seeking experienced platform engineers who are passionate about user experience and scaling web applications.  Our goal is to revolutionize industrial research and development.  We're looking for motivated engineers who can help to build a state of the art development...

  • Backend Platform Engineer

    2 months ago

    san francisco, United States Acceler8 Talent Full time

    Backend Platform EngineerLocation: San Francisco (Flexible/Hybrid)Introduction:We are looking for a skilled Backend Platform Engineer to join a leading AI-focused startup. In this role, you'll have the chance to shape our data platform and work with advanced MLOps technologies. If you have a solid engineering background and a knack for developing scalable...

  • Backend Platform Engineer

    5 months ago

    San Francisco, United States Acceler8 Talent Full time

    Backend Platform EngineerLocation: San Francisco (Flexible/Hybrid)Introduction:We are looking for a skilled Backend Platform Engineer to join a leading AI-focused startup. In this role, you'll have the chance to shape our data platform and work with advanced MLOps technologies. If you have a solid engineering background and a knack for developing scalable...