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Library Associate II

4 months ago

North East, United States Cecil County Public Library Full time

GENERAL SUMMARY:

Under the general supervision of the Branch Manager the Library Associate II provides high quality information, reader, and technology services to children (ages birth-11), families, and caregivers at the Cecil County Public Library while consistently delivering caring, non-judgmental customer service. This position plans and delivers a full range of diverse and innovative programs, services, and outreach initiatives to meet the needs of children (birth-11), families, and caregivers.  

ESSENTIAL JOB FUNCTIONS:

  • Provides information services, including readers advisory, homework help, reference, and technology assistance to children, families and caregivers in person, via phone, email, online, etc.
  • Works collaboratively with system-wide Children’s Services team and external presenters to plan and implement library programs that are responsive to the needs of children, families, and caregivers in the Perryville community. 
  • Works with Branch Manager to develop and implement outreach and collaborative programming to local school system and community based organizations
  • Actively markets library services and programs to children and their parents/caregiver. Merchandises collections. Recommends and reviews books and other library materials through various media outlets, including the CCPL website.
  • Works with Branch Manager to develop and implement department or branch goals within overall system goals.
  • Serves as liaison to the local elementary schools and community organizations serving children and their parents/caregivers.
  • Monitors and maintains the local juvenile collection and makes recommendations for materials to be purchased.
  • Utilizes the library’s circulation database to search for and place holds on materials requested by patrons.  
  • Represents branch library on system-wide children’s services team.
  • May serve on system-wide committees.
  • Monitors and maintains library computers and software, troubleshoots and calls for assistance as needed.
  • Maintains facility and reports problems to appropriate staff.
  • Maintains accurate service statistics.
  • Shelves library materials of all types.
  • Performs ongoing assignments of moderate to high difficulty.
  • May serve as Librarian in Charge (LIC).
  • Other duties as assigned.

JOB STANDARDS:

  • Promotes and maintains a high standard of customer service, both internal and external.
  • Demonstrates ability to work with a diverse community.
  • Models positive attitude toward library technology and change.
  • Maintains courteous, friendly, and constructive relationships with patrons and staff.
  • Promotes and advocates a positive library image in the community.
  • Maintains professional growth and awareness through training, self-directed learning and other means to stay abreast of current and emerging trends in the community and in libraries.
  • Performs job in keeping with the adopted policies, procedures, and values of the Cecil County Public Library.