National Accounts Team Lead

3 weeks ago

Richmond, United States Summit Companies Full time
JOB SUMMARY:

The National Accounts Team Lead is responsible for being the primary interface with the National Account Coordinators, under the direction of the Service Support Manager of National Accounts.

ESSENTIAL JOB DUTIES:
  • Act as the primary interface between Service Support Manager and other National Account Coordinators.
  • Conduct weekly meetings with National Account Coordinators
  • Train all new National Account Coordinators.
  • Assign new accounts to appropriate National Account Coordinator.
  • Lead the on-boarding process for a new national account customer.
  • Audit and validate that national account customer administrative needs are being met.
  • Assist in scheduling and assigning work orders and service requests to appropriate office. Follow up to make sure work is completed in a timely manner to customers' satisfaction.
  • Assist in process invoices to customers and assist the district Service Administrators in following-up on service requests for national account customers.
  • Review and follow up on additional repair quotes and proposals.
  • Maintain SFNC's internal tracking system and any third party system utilized by the national account customer. Reporting to be completed, distributed, and review on a scheduled basis.
  • Work directly with third party call center and ensure SFNC and national account expectations are being met.
  • Work directly with service office to make sure national account customers questions are being answered.
  • Support the sales efforts of the national account managers
  • Other duties may be assigned.
QUALIFICATIONS

The qualifications listed below are representative of the elements required to perform the job successfully; however, in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:
  • High School diploma/GED, required.
  • Associate's and/or bachelor's degree, preferred.
Experience, Knowledge, Skill Requirements:
  • 1+ years of relevant experience, required.
Communication Skills:
  • Must have the ability to effectively read, write and communicate in English with employees, customers, and board of directors. Many audiences must be considered, including alignment among multiple stakeholders.
Systems and Software Skills:
  • Ability to operate a computer and use Microsoft Office, required.
Other Qualifications:
  • Valid driver's license with acceptable driving record, required.
  • Must be able to comply with Summit's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.


PHYSICAL & WORK ENVIROMENT REQUIREMENTS

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to drive, bend, kneel, balance, lift

  • Lead Accountant

    4 weeks ago

    Richmond, California, United States Vaco Full time

    Job SummaryVaco is currently recruiting for a Lead Accountant to support the company's business segments. This individual contributor role reports directly to the Controller and participates in various assignments and analyses involving special accounting projects.The successful candidate will develop recommended accounting positions for current or proposed...

  • Cybersecurity Team Lead

    1 month ago

    Richmond, Virginia, United States NexThreat Full time

    Job Title: Cybersecurity Team LeadNexThreat is seeking an experienced Cybersecurity Team Lead to provide overall supervision for vendor employees. The ideal candidate will have a strong background in cybersecurity and experience in managing projects professionally.The Cybersecurity Team Lead will be responsible for planning and managing projects, ensuring...

  • Lead Accountant

    3 weeks ago

    Richmond, United States Vaco Full time

    Vaco is currently recruiting for a Lead Accountant for a stable, growing and large corporation in the Richmond, VA area. The company has excellent benefits and growth opportunity. The role is a hybrid schedule. Job Summary This individual contributor role currently reports directly to the Controller in support of the company's business segments and will...

  • Lead Accountant

    1 month ago

    Richmond, United States Vaco Full time

    Vaco is currently recruiting for a Lead Accountant for a stable, growing and large corporation in the Richmond, VA area. The company has excellent benefits and growth opportunity.  The role is a hybrid schedule.Job SummaryThis individual contributor role currently reports directly to the Controller in support of the company's business segments and will...

  • Clinical Supervisor

    4 weeks ago

    Richmond Heights, Virginia, United States True Team Medical Full time

    Job SummaryWe are seeking a highly skilled Clinical Supervisor to join our team at True Team Medical. As a Clinical Supervisor, you will be responsible for leading a team of mental health professionals and providing clinical supervision and guidance to ensure the delivery of high-quality services to our clients.The ideal candidate will have a strong...

  • Lead Accountant

    3 weeks ago

    Richmond, United States Virtual Full time

    Vaco is currently recruiting for a Lead Accountant for a stable, growing and large corporation in the Richmond, VA area. The company has excellent benefits and growth opportunity.  The role is a hybrid schedule. Job Summary This individual contributor role currently reports directly to the Controller in support of the company's business segments and...

  • Team Lead

    4 days ago

    Richmond, United States Academy Sports + Outdoors Full time

    Come work at a place where we take pride in creating a workplace environment that values hard work, commitment, and growth.At Academy Sports + Outdoors, our Purpose is to make it easier for everyone to enjoy more sports and outdoors. Team Leads drive the execution of projects and initiatives while leading team members. Through this important work, Team Leads...

  • Post Award Team Lead

    4 weeks ago

    Richmond, California, United States Commonwealth of Virginia Full time

    Post Award Team Lead Job DescriptionAt the Commonwealth of Virginia, we are seeking a highly skilled Post Award Team Lead to join our team. As a Post Award Team Lead, you will be responsible for overseeing the post-award administration process for grants and contracts, ensuring compliance with funding agency requirements and facilitating effective...

  • Warehouse Team Lead

    4 months ago

    Richmond, United States Riverside Logistics Full time

    Join our team at Riverside Logistics in Richmond, Virginia, as a Full Time Warehouse Team Lead! As a crucial member of our innovative company culture, you'll have the exciting opportunity to lead a dynamic team in a fast-paced distribution environment. Your role will involve overseeing inventory management, coordinating shipping and receiving operations, and...

  • Quality Assurance Team Lead

    4 weeks ago

    Richmond, California, United States DSJ Global Full time

    Quality Assurance Team LeadAt DSJ Global, we are seeking a highly skilled Quality Assurance Team Lead to join our Quality department and drive the day-to-day operations under the Quality Site Manager.The successful candidate will have strong attention to detail, document control experience, and is technological savvy.The Quality Assurance Team Lead will:•...

  • Production Department Team Lead

    3 weeks ago

    Richmond, Indiana, United States Menasha Corporation Full time

    About the JobMenasha Corporation is seeking a highly skilled Production Supervisor to join our team. As a key member of our manufacturing operations team, you will be responsible for supervising production personnel and implementing operational strategies to ensure company objectives are met.Key ResponsibilitiesImplement operational strategies to assure...

  • Operations Team Lead

    4 weeks ago

    Richmond, California, United States Dupont Full time

    At DuPont, we are working on things that matter; whether it's providing clean water to more than a billion people on the planet, producing materials that are essential in everyday technology devices from smartphones to electric vehicles, or protecting workers around the world.Our Operations team is essential to delivering the innovative and life-saving...

  • Customer Service Team Lead

    4 weeks ago

    Richmond, Virginia, United States Demo - Maximus Full time

    Job SummaryThis role is responsible for leading a team of Consumer Services Specialists, providing ongoing training, support, and quality monitoring to improve performance. The ideal candidate will have a strong understanding of Contact Center programs and systems, as well as excellent communication and leadership skills.Key ResponsibilitiesAct as a subject...

  • Sales Team Lead

    4 weeks ago

    Richmond Heights, Virginia, United States LACOSTE BOUTIQUES CENTRAL Full time

    Job Title: Sales Team LeadJob Summary: We are seeking a highly motivated and experienced Sales Team Lead to join our team at LACOSTE BOUTIQUES CENTRAL. As a Sales Team Lead, you will be responsible for leading a team of sales associates to achieve sales goals and provide exceptional customer service.Key Responsibilities:Lead and motivate a team of sales...

  • Team Lead

    4 weeks ago

    Richmond, Virginia, United States GO Car Wash Full time

    Car Wash Operations ManagerAt GO Car Wash, we're committed to providing an engaging, rewarding work experience for all our Teammates. We believe by caring for our Teammates first, we'll have happy customers and successful car washes, which in turn creates opportunities for us all.As a Team Lead at GO Car Wash, you'll help site managers with the daily...

  • Clinical Team Lead

    4 weeks ago

    Richmond, California, United States EMS of Virginia (Educating, Mentoring, Success) Full time

    Clinical Team LeadAt EMS of Virginia (Educating, Mentoring, Success), we are seeking a highly skilled Clinical Team Lead to oversee the provision of mental health and substance abuse services to clients. The ideal candidate will have experience in staff supervision, program compliance, and program development, with the ability to provide subject matter...

  • Survey Crew Chief

    4 weeks ago

    Richmond, Virginia, United States Liberty Personnel Services, Inc Full time

    Job DescriptionLiberty Personnel Services, Inc is seeking a highly skilled Survey Crew Chief to lead our dynamic team in surveying. As a key member of our organization, you will be responsible for advancing your career in surveying with a company renowned for its commitment to excellence and innovation.We offer opportunities for professional growth,...

  • Research Administrator Post Award Team Lead

    6 months ago

    Richmond, United States Commonwealth of Virginia Full time

    Massey Comprehensive Cancer Center “To improve the lives of all Virginians by delivering cutting-edge cancer care through patient-centered prevention and treatment; high-impact, innovative research; community input and engagement; and education and training of the next generation of researchers and healthcare professionals.” Virginia Commonwealth...

  • Radiology Team Lead

    4 weeks ago

    Richmond, California, United States Virginia Commonwealth University Health Systems Full time

    Job SummaryWe are seeking a highly skilled and experienced Radiology Technologist Supervisor-Specialist to join our team at Virginia Commonwealth University Health Systems. As a key member of our Radiology department, you will be responsible for providing day-to-day supervision and leadership to our team of radiology technologists.Key...

  • Senior Technical Team Lead

    4 weeks ago

    Richmond, Virginia, United States Serigor Inc. Full time

    Job Title: Senior Technical Team Lead - Box ECMJob Summary:We are seeking a highly skilled Senior Technical Team Lead to provide strong leadership to our technical team, fostering a collaborative and innovative work environment. The ideal candidate will have a strong background in system administration and experience with Box enterprise sites.Key...