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Bilingual Law Receptionist

4 months ago


Jacksonville, United States Ascendo Full time

Join our law firm as our receptionist, where you will be the first point of contact for clients seeking help Bilingual English/Spanish required.

M-F 8:30-5pm, $17-18 an hour.

Job Duties/Responsibilities:

  • Pre-screen applicants for immigration services, schedule appointments, and maintain an accurate and up-to-date business calendar.
  • Greet and check in applicants and clients.
  • Handle various aspects of client cases: answer incoming calls, communicate with clients via phone and email, direct calls, take messages, prepare client letters, and copy documents.
  • Utilize telephonic interpreter services when necessary and provide interpretation for non-Spanish speaking staff as needed.
  • Partially responsible for inputting and opening cases in the legal server and assisting with file organization.
  • Perform administrative tasks such as data entry, copying, and filing.
  • Manage incoming and outgoing mail and handle deliveries.
  • Perform other duties as assigned by the Director.
Minimum Qualifications:
  • Fluency in Spanish and English.
  • Proficient computer skills and knowledge of Microsoft Office 365 applications.
  • Enjoy working in a fast-paced environment with heavy client contact.
  • Experience in answering telephone calls and managing hectic situations.
  • Prior experience in immigration law is preferred but not required.
  • At least one year of experience as a receptionist, administrative assistant, guest service specialist, or a similar role is preferred.

Ascendo is a certified minority owned staffing firm, and we welcome and celebrate diversity. Ascendo is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, parental status, military service or any other characteristic protected by federal, state or local law.

Contact information

Angela Rodriguez