Cloud Operations Lead

4 days ago


Jersey City, United States Varite Full time
Onsite
Pay rate range: $60 - $62

Job Title: Cloud Operations Lead
Location: Rockville, MD - Onsite from day1 - Contract To Hire
Duration: 6 months - Contract to hire


Job Description:
  • Oversee the management and maintenance of cloud infrastructure, ensuring high availability and reliability. Act as the primary point of contact for all Cloud infrastructure related issues and escalations.
  • Ensure cloud resources are optimally configured and managed to meet performance and cost objectives.
  • Implement and maintain monitoring solutions to track the health and performance of cloud infrastructure.
  • Drive the major incidents and potential incidents end to end with periodic updates to client stake holders for approvals/recommendations.
  • Ensure due diligence and impact analysis for all the changes that get implemented in the cloud platforms.
  • Lead and mentor a team of cloud engineers and administrators, fostering a collaborative and high-performing work environment.
  • Provide guidance and support to team members, facilitating their professional development and growth.
  • Coordinate and manage the team's daily activities, ensuring alignment with organizational goals and priorities.
  • Lead the response to cloud-related incidents, ensuring timely resolution and minimal impact on business operations.
  • Develop and implement incident management processes and procedures.
  • Perform root cause analysis and implement preventive measures to avoid recurrence of issues.
  • Identify opportunities to automate repetitive tasks and processes to improve efficiency and reduce operational overhead.
  • Develop and implement automation scripts and tools, leveraging Infrastructure as Code (IaC) practices.
  • Continuously evaluate and improve cloud operations processes and procedures.
  • Ensure cloud infrastructure adheres to security policies, standards, and best practices.
  • Implement and maintain security controls to protect cloud resources and data.
  • Ensure compliance with regulatory requirements and industry standards (e.g., GDPR, HIPAA).
  • Monitor and analyze cloud resource usage, ensuring efficient utilization and avoiding over-provisioning.
  • Conduct capacity planning to support future growth and demand.
  • Implement cost management strategies to optimize cloud spending.
  • Develop and implement disaster recovery and business continuity plans for cloud infrastructure.
  • Ensure regular testing and validation of disaster recovery procedures.
  • Ensure cloud infrastructure is resilient and can recover quickly from failures or disruptions.
  • Work closely with other IT teams, business units, and stakeholders to understand requirements and deliver cloud solutions that meet their needs.
  • Collaborate with vendors and service providers to evaluate and integrate new cloud technologies and services.
  • Communicate effectively with stakeholders, providing regular updates on cloud operations and performance.
  • Maintain comprehensive documentation of cloud infrastructure, configurations, processes, and procedures.
  • Generate regular reports on cloud performance, incidents, and operational metrics.
  • Ensure documentation is up-to-date and accessible to relevant stakeholders.
  • Here ae some of the detailed responsibilities primarily from AWS environment followed by Azure and OCI environments.
IAM and User Management
  • IAM administration for new and existing users.
  • Managing IAM and cloud SSO/Organization/Permission Sets.
Cloud Services Management
  • Managing Cloud Services (EC2, EKS, ELB, etc.).
  • Managing Cloud Native Network (VPC, Transit Gateway, Route 53, API Gateways, CDN).
  • Managing Cloud Native Storage (FSX, EFS, Lustre, EBS, and other options).
  • Managing cloud native autoscaling and load balancers.
  • Managing public Cloud WAF/Imperva administration.
  • Managing Cloud Trail, Event Hub, Guard Rails.
  • Managing Cloud STS Token Services.
  • Managing cloud Management Services (ARM, CFT, system Manager functions).
  • Managing cloud Config.
  • Managing SQS, SNS, Kinesis.
  • Managing cloud SIEM integrations.
  • Managing Cloud Patching.
Cloud Resource and Cost Management
  • Managing Cloud Cost Management.
  • Managing Cost Explorers.
  • Managing Cloud Management Group, IDCS, Organizations, user Groups.
  • Managing Auto Scaling Policies.
  • Managing AWS/Azure/Oracle Backups.
  • Managing cloud Log insights, Log group, cloud Watch services, other cloud Monitoring Services.
  • Managing Step functions.
  • Managing Code Pipeline, Code Build.
  • Managing application migration services.
  • Managing AWS Lambda.
  • Managing Dynamo DB and cloud Database Management (infrastructure).
  • Managing Cloud Object Storages.
Cloud Automation and DevOps
  • Managing cloud Tags.
  • Managing Cloud Rekognition services.
  • Managing Cloud Transcribe Services.
  • Managing Cloud Comprehend Services.
  • Managing EKS and other Micro services across the platform.
  • Managing cloud Monitoring and Logging across cloud (AWS/AZ/OCI).
  • Managing Cloud Elastic Search.
  • Managing Cloud API management.
  • Managing Serverless Computing.
  • Managing cloud CDN.
  • Managing Machine learning and AI.
  • Managing Cloud Data Management and Analytics.
Project Activities
  • Disaster Recovery Test activities.
  • dditional DR Test activities due to Customer Application Requirements.
  • utomation on cloud infra Build/Image Build Process.
  • utomation on Patch/Inventory/Tag Management.
  • dditional Application Deployment.
  • Implementing, Managing, and Automating all Cloud enabled Services.
  • Managing Image Builder - Create Process for Regular Updates.
  • Managing Azure Automation for creating and managing automated tasks and runbooks.
  • Managing Automation via Azure DevOps and GitHub.
  • Managing Azure DevOps Pipelines.
  • Managing Azure DevOps, Repos, Projects and Organizations.
  • Managing GitHub GitLab.
Cloud Security Services
  • WS Guard Duty
  • WS WAF / Imperva WAF
  • WS Inspector
  • Key Vault + KMS + Secrets management
  • WS Macie
  • Security groups
  • Rapid 7
  • zure - NSG, Routing tables.
  • OCI - VCN, Native Firewalls
OCI Cloud Operations
  • OCI Infrastructure Management, Golden gate, Rack Clusters, Guard Duty and Essbase Services support.
zure Cloud Operations
  • zure Subscription, Resource groups, Storage Accounts, Networking and License Management, SSO, App proxy, NDES, AAD Sync.
Qualifications we seek in you
Minimum Qualifications / Skills
  • Bachelor's degree in computer science, Information Technology, Electrical Engineering, or a related field. Advanced degrees or relevant professional training are a plus.
  • Good experience in System administration, and good experience in Cloud operations and leadership/senior technical role.
  • Proficiency in AWS cloud platforms. Strong working experience in Azure, OCI clouds platforms.
  • Strong understanding of cloud architecture, services, and best practices.
  • Experience with cloud management and monitoring tools.
  • Proficiency in scripting and automation (e.g., PowerShell, Python, Terraform, Ansible Playbooks/Ansible Tower, Cloud Formation, Puppet, Chef).
  • Strong knowledge of cloud security principles and practices.
  • Proficiency in Windows/Linux Server administration and management.
  • Proficiency and working experience in VMWare/AD and Azure AD SSO platforms.
  • Strong networking skills - DNS, DHCP, PKI and LAN/WAN protocol understanding.
  • Effective communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
  • Experience in vendor management and contract negotiations.
  • proactive approach to continuous improvement and innovation in data center operations.
Preferred Certifications and experience
  • Cloud certifications such as AWS Certified Solutions Architect - Associate or Professional. Microsoft Certified: Azure Architect Certified,
  • Experience with DevOps practices and tools (CI/CD, Jenkins, Git).
  • Familiarity with ITIL or other IT service management frameworks.
  • Excellent communication and collaboration skills, with the ability to effectively interact with technical and non-technical stakeholders at all levels of the organization.
  • Strong analytical and problem-solving skills, with the ability to identify root causes of issues and implement effective solutions in a timely manner.
  • Proven ability to work independently as well as part of a team, with a proactive and self-motivated attitude towards achieving project goals.


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