Transportation Dispatcher

2 weeks ago


Sacramento, United States MV Transportation Full time

Job Responsibilities:

  • Receive and manage client calls, and communicate issues with drivers and supervisors
  • Monitor radio, telephones, and on-road service quality
  • Manage driver sign-in and sign-out process
  • Assign trips to drivers to ensure even distribution of trips between routes
  • Participate in analysis and review of operating performance
  • Report closed or late starting routes to supervisors
  • Other duties as assigned

Qualifications:

  • 1 year previous Dispatcher experience preferred
  • 2 years of Customer Service experience preferred
  • High school diploma or equivalent
  • Ability to handle multiple tasks and remain composed under pressure
  • Demonstrate a high commitment to customer service
  • Professional phone manner
  • Knowledge of the service area is a plus

Starting pay range: $25 - $27/hour


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