Current jobs related to IT Support Specialist - North Lauderdale - Teleperformance USA

  • IT Support Specialist

    5 days ago

    Fort Lauderdale, Florida, United States Merge IT LLC Full time

    Job Title: IT Support Engineer Job Summary: We are seeking an experienced IT Support Engineer to join our team at Merge IT LLC. As an IT Support Engineer, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive exceptional service. Responsibilities: *...

  • Staffing Support Specialist

    4 months ago

    North Las Vegas, United States Quality Support Services Full time

    Job DescriptionJob DescriptionPosition: Staffing Support SpecialistSchedule:Monday - Friday, 8:00am - 5:00pmPay Rate:$18.00 - $20.00/hrLooking for a qualified individual to interface with our clients; will use social media and traditional methods to assist with recruiting individuals; other duties include editing punch detail for contract associates....

  • IT Operations Support Specialist

    3 weeks ago

    Fort Lauderdale, Florida, United States Seminole Hard Rock Support Services Full time

    Position Summary:Seminole Hard Rock Support Services is dedicated to delivering top-notch Information Technology solutions for the gaming and hospitality sectors. The successful candidate will demonstrate exceptional verbal and written communication abilities, ensuring technical concepts are conveyed clearly to end users. Strong telephone etiquette,...

  • Traveling CT Imaging Specialist

    3 weeks ago

    Fort Lauderdale, Florida, United States Healthcare Support Full time

    Position Overview:Healthcare Support is actively seeking a traveling CT Imaging Specialist for an exciting opportunity in the healthcare sector.Role Details:Specialty: CT Imaging SpecialistDiscipline: Allied Health ProfessionalDuration: 13 weeksWeekly Hours: 36 hoursShift Schedule: 8-hour day shiftsEmployment Type: Travel AssignmentQualifications:Applicants...

  • IT Support Specialist

    5 days ago

    Fort Lauderdale, Florida, United States Esquire Law Full time

    IT Specialist Job DescriptionWe are seeking a highly motivated and organized IT Specialist to join our dynamic IT Team at Esquire Law Services.Key Responsibilities:Provide comprehensive technological support to our attorneys, legal assistants, and paralegals as they handle a wide variety of personal injury cases.Assist with installation, configuration,...

  • IT Support Specialist

    5 days ago

    Fort Lauderdale, Florida, United States NationsBenefits, LLC Full time

    NationsBenefits IT Support Specialist Job DescriptionNationsBenefits is a leading Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to deliver innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.As an IT...

  • IT Support Specialist

    3 weeks ago

    Fort Lauderdale, Florida, United States TEKsystems Full time

    Job OverviewPosition: IT Support SpecialistCompany: TEKsystemsRole Summary:TEKsystems is currently engaged in a significant technology upgrade initiative. As part of this effort, we are seeking skilled IT Support Specialists to facilitate the deployment of new computing devices across various healthcare facilities. The successful candidates will collaborate...

  • Travel Nurse RN Specialist

    2 weeks ago

    North Platte, Nebraska, United States Healthcare Support Full time

    Job Title: Travel Nurse RN SpecialistJob Summary:Healthcare Support is seeking a skilled Travel Nurse RN Specialist to join our team in a Dialysis setting. As a Travel Nurse RN Specialist, you will have the opportunity to work with a reputable healthcare organization and provide high-quality patient care.Job Responsibilities:Provide direct patient care in a...

  • Administrative Support Specialist

    5 days ago

    Fort Lauderdale, Florida, United States City of Lauderhill Florida Full time

    Administrative Specialist Job Description **Job Summary** The City of Lauderhill Florida is seeking a highly skilled Administrative Specialist to provide support to an assigned department. As an Administrative Specialist, you will perform a variety of administrative tasks, including providing general office support, maintaining records, and preparing...

  • Event Support Specialist

    2 weeks ago

    Fort Lauderdale, Florida, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled Event Support Specialist to join our team at Marriott International, Inc. As an Event Support Specialist, you will play a critical role in ensuring the success of our events by providing exceptional support to our guests and colleagues.Key ResponsibilitiesSet up and break down event materials, including tables, chairs, and...

  • Medical Support Specialist

    3 weeks ago

    Fort Lauderdale, Florida, United States Actalent Full time

    Job SummaryWe are seeking a highly skilled Medical Support Specialist to join our team at Actalent. As a Medical Support Specialist, you will play a critical role in providing quality patient care and supporting our clinical teams in a fast-paced environment.Key ResponsibilitiesPatient Care: Provide quality patient care under the direct supervision of a...

  • Office Support Specialist

    3 weeks ago

    Fort Lauderdale, Florida, United States TDW Marine Full time

    Job OverviewPosition: Office Support SpecialistCompany: TDW MarineAre you detail-oriented, organized, and enjoy working with people? If you excel at completing tasks and ensuring everything is orderly, this opportunity may be for you. As an Office Support Specialist at TDW Marine, you will play a vital role in our operations.Key Responsibilities:- Execute...

  • Billing Specialist

    3 weeks ago

    Fort Lauderdale, United States Informa Global Support Full time

    Job DescriptionJob DescriptionCompany DescriptionInforma is a leading international events, intelligence and scholarly research group.We’re the specialist’s specialist. Through hundreds of powerful brands, we work with At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic...

  • Support Specialist

    3 weeks ago

    North Royalton, Ohio, United States Sevita Full time

    Join Sevita as a Support SpecialistSevita, a proud member of the Sevita family, is dedicated to providing community-oriented services for individuals with intellectual and developmental disabilities. We believe in the right of every individual to lead a fulfilling life, and we are committed to fostering a rewarding work environment.THRIVE IN YOUR ROLE AS A...

  • Client Support Specialist

    3 weeks ago

    Fort Lauderdale, Florida, United States ACR Electronics Inc Full time

    Note - This position requires experience with aircraft OEMs, distributors, or airlines.Overview of the Client Support Specialist RoleThe main responsibility of a Client Support Specialist is to manage customer purchase orders and Return Material Authorizations (RMAs) through the company's ERP system. This role involves keeping customers informed about the...

  • Medical Support Specialist

    3 weeks ago

    Fort Lauderdale, Florida, United States Actalent Full time

    Job SummaryWe are seeking a highly skilled Medical Support Specialist to join our team at Actalent. As a Medical Support Specialist, you will play a critical role in providing quality patient care and supporting our clinical teams in a fast-paced environment.Key ResponsibilitiesPatient Care: Provide quality patient care under the direct supervision of a...

  • Financial Customer Support Specialist

    3 weeks ago

    North Lauderdale, FL, United States Teleperformance USA Full time

    Category : Customer Service/Support About Teleperformance USA: Teleperformance USA is a leading provider of digital business services. We offer cutting-edge, digitally enhanced services to assist the world's premier brands in optimizing their operations in meaningful and sustainable ways. With a workforce of over 410,000 dedicated individuals proficient in...

  • Technical Support Specialist

    1 day ago

    Fort Lauderdale, Florida, United States Catholic Charities Full time

    Job SummaryCatholic Charities is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.Key ResponsibilitiesProvide technical assistance and support for...

  • Sales Support Specialist

    3 weeks ago

    Fort Lauderdale, United States CAVU Aerospace Full time

    Company DescriptionCAVU Aerospace is an aviation solutions provider based in the US. We work with aviation customers and suppliers to deliver efficient and cost-effective solutions. Our guiding principles are integrity, fair transactions, and respect for our clients and each other. We strive to exceed our customers' expectations and provide best-in-class...

  • Sales Support Specialist

    3 weeks ago

    Fort Lauderdale, United States CAVU Aerospace Full time

    Company DescriptionCAVU Aerospace is an aviation solutions provider based in the US. We work with aviation customers and suppliers to deliver efficient and cost-effective solutions. Our guiding principles are integrity, fair transactions, and respect for our clients and each other. We strive to exceed our customers' expectations and provide best-in-class...

IT Support Specialist

4 months ago

North Lauderdale, United States Teleperformance USA Full time
Category : Technical Support

About TP

Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.

With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment.

Benefits of working with TP include:

  • Paid Training
  • Competitive Wages
  • Full Benefits (Medical, Dental, Vision, 401k and more)
  • Paid Time Off
  • Employee wellness and engagement programs

Teleperformance and You

Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen .

As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go.

Did you know that our Chief Client Officer started her career at Teleperformance as an agent and advanced to the pinnacle of the company? At Teleperformance, the sky is the limit

This position will be based on-site at our North Lauderdale, Florida location.

Your Responsibilities

As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns.

  • Provide front line, first level, technical assistance for consumers
  • Supporting Client specific high speed Internet services delivering an exceptional customer experience
  • Resolve technical problems, within a fast paced, customer facing environment
  • Troubleshooting and issue resolution assistance with Client service and/or devices specific issues including Internet connectivity and performance troubleshooting.
  • Supporting customer needs related to Client specific high speed Internet services and or devices including troubleshooting, triage, and additional required resolution techniques.
  • Deliver in scope support for Internet service and connectivity related issues pertaining to operating system, PC, and browser configuration.
  • Demonstrate advanced product knowledge and he ability to solve customer issues.
  • Resolve customer issues on the first call as frequently as possible.
  • Open and manage trouble ticket system for user issues, Data Network, OS issues.
  • Be patient, courteous and friendly with customers at all times.
  • Demonstrate a positive attitude.
  • Address and solve technical problems in a timely manner and complete all work assignments within expected time frames.
  • Adhere to all work schedule assignments.
  • Abide by and support management directives and adhere to all Teleperformance policies.

We're looking for fearless people - people who are inspired to deliver only the best in all that we do.

  • 6 months Customer service experience preferred
  • Over 18 years of age
  • Ability to type 25 wpm
  • High School Graduate or GED
  • Comfort with desktop computer system
  • Proven oral & written communication skills
  • Logical problem-solving skills
  • Ability to navigate Windows operating systems
  • Organization and work prioritization skills

Be Part of Our TP Family

It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued.

Teleperformance is an Equal Opportunity Employe