Desktop Engineer_Hybrid

HYBRID to Danvers Massachusetts; Must be within 30-40 min of the office

CCC is seeking a talented Desktop Engineer to join our team. You will need to have at least 3+ years of experience with building custom Windows OS images using MDT/SCCM, packaging of business line applications to support Windows 10/11 images rollouts, enterprise rollout of monthly security updates and productivity software using SCCM/CMG, with using Microsoft Endpoint Manager, Microsoft Azure and Jamf, hardware evaluation and configuration.

This position will be part of a call group, in general every 4 weeks with paid stipend. You Must be able to access the Danvers, Ma headquarters within 30 to 40 minutes if Data Room emergency; otherwise cloud based issues could be handled remotely.

CCC is more than a company. It's a community. We care about each other and about our clients. When you join us, you become part of an agile and dynamic organization strengthened by an increasingly diverse community. We strive to create advanced technology in a vibrant, innovative culture. Team members receive excellent benefits.

What excites you:

• Building and managing enterprise images following best practices and security standards
• Implementing, managing and supporting endpoint technologies (Microsoft Endpoint Manager, CMG cloud, Jamf)
• Deploying monthly security updates, application updates
• Performing mitigations, conducting root cause analysis
• Developing future roadmaps
• Benchmarking new hardware and providing management reports and technical feedback
• Creating and updating technical documentation
• Learning new or unfamiliar technology and products using documentation and internet resources
• Automating tasks using PowerShell

What we need from you:

• Good understanding of Windows 10/11 lifecycle
• Enterprise-level knowledge of macOS, iOS & Android Products
• Experience with software development and documentation
• Experience working in a team-oriented, collaborative environment
• Manage and support Mobile Device Management solution (Microsoft Intune, JAMF)
• Verify that the technology standards and best practices are maintained across the organization
• Verify technical problems are resolved in timely and cost-effective manner

A bit about us

A pioneer in voluntary collective licensing, CCC (Copyright Clearance Center) helps organizations integrate, access, and share information through licensing, content, software, and professional services. A career at CCC means being part of something big-helping researchers accelerate knowledge to solve critical challenges-cure disease, restore the environment, feed the world...the list goes on.

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