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Business Systems Analyst

3 months ago


Bellevue, United States ADVANTAGE TSI Full time

Staffmark Workforce Solutions offers this exciting contract opportunity at a global leader in electronics, mobile devices, and appliances located in Bellevue, WA. Business Systems Analyst - eCommerce Position Summary Responsibilities: * Product owner to support teams managing new product launches, system implementations, and mechanisms to accelerate growth for online sales * More specifically, you will partner with engineering and operations teams to improve the website especially on the fulfillment and billing process * You will identify blockers, ruthlessly prioritize, and influence central teams without a direct reporting relationship to deliver results * Support eCom process improvement projects and initiatives through evaluation of current work processes and identification of improvement strategies * Assist in the preparation of project planning and coordination, including but not limited to scheduling, defining roles and responsibilities, and documentation * Daily conduct system log monitoring and troubleshoot any interface errors or issues with online orders mainly within the SAP R/3 system * You will analyze inquiries and issues on ERP interfaces or ERP systems to come up with an improvement plan and make changes to the system Requirements: * 3-5 years of experience in project management, including managing, planning, organizing, scheduling, and tracking of projects from initiation, planning, execution, and delivery * 1-3 years of experience in fulfillment/distribution center/operations, supply chain, general management, or engineering operations * Demonstrated ability to interpret data and make business recommendations * Bachelor's degree in information sciences/or computer science, Business Administration, consulting, or business/analytical experience * Excellent written and oral communication skills including an ability to communicate with all cross-functional teams (technical and business) * Expertise in the product or market including specific technical or industry knowledge * Ability to maintain a keen attention to detail, multitask, and work well under pressure * natural tendency to be curious, positive, and creative * Team player who collaborates well with others * Sincere empathy for the customer and a commitment to delving deep into the challenges they present or experience * Expertise in software product development lifecycle * Demonstrable ability to look for areas of improvement and propose process improvement initiatives * Proven ability to use Microsoft Office products at Expert/Advanced level * Ability to work independently as well as in a team environment to achieve team goals and complete assignments within established deadlines * Experience in Confluence and JIRA preferred * Strong communication and interpersonal skills Staffmark talent working with this client receive competitive compensation and a great benefits package including medical, dental, vision, 401K, and Paid Time Off plus more The state of Washington Equal Pay and Opportunities Act requires employers in the state of Washington to disclose the following information. The base pay range above represents the low and high end of the base compensation range we reasonably expect to pay for this position. Actual base compensation will vary and may be above or below the range based on various factors including, but not limited to, geographic location, actual experience, and job performance. This job posting is not a promise of any specific pay for any specific employee. The range listed is just one component of the total compensation package for our employees. Based on the details of your position, we provide a variety of benefits to our employees, including medical, dental, and vision plans, pre-tax savings plans, pre-tax parking a