Nurse Liaison, Pharmacy Home Infusion Services
7 days ago
We are a specialized consulting firm focused on helping health systems accelerate strong financial and operational performance through pharmacy. Our team of professionals brings deep, contemporary expertise and innovation to optimizing all aspects of a fully integrated health system pharmacy program, driving significant value quickly.
Our mission is to maximize value for clients by delivering innovative, customized, and highly reliable solutions wherever medications are used, and our vision is to positively transform healthcare through pharmacy
*** This position is an onsite position and requires 10% travel in the Atlanta, GA area.
PositionTitle: Nurse Liaison, Pharmacy Home Infusion Services
Job Summary:
Serve as an expert clinical consultant to hospital staff and a clinical educator and advocate for patients, with the goals of raising awareness about the benefits of home infusion and optimizing the transition of care for patients referred to Home Infusion.
As a clinical expert, you will educate patients, physicians, case managers, and all customers regarding disease states, infusion therapy, transitional care management, and other Home Infusion programs and services. You will facilitate timely placement of patients requiring home infusion/infusion suite or enteral services by gathering preadmission data and collaborating with hospital discharge team or outpatient clinic care team, including initial patient set-up/training and ongoing patient/caregiver education. A portion of responsibilities will be spent interfacing with healthcare professionals and hospital staff to strengthen partnerships and grow business through referrals.
Candidates are nurses with excellent clinical, interpersonal and communication skills. Must be able to work independently and effectively manage tasks in a fast-paced environment. Must be a team player with a positive attitude who works well in a cross-functional, matrixed environment.
Basic Education, Training, and Experience Required:
Education:
Required: Graduate of an accredited school of nursing required
Preferred: Bachelor's degree from an accredited college or university in marketing, communications, health care or a related field
Credentials:
Required: Current Registered Nurse License in any state or a RN Required Multi-state Nursing License from a participating state in the NLC (Nurse Licensing Compact). CPR Certification.
Experience:
Required: Minimum of three (3) years clinical (RN) nursing experience. Basic level skill in Office Suite (Word, Excel, PowerPoint).
Preferred: Healthcare Sales/marketing experience. Minimum three (3) years working in health care or pharmacy organization. Experience with Home Infusion or Home Health. Intermediate level skill in Office Suite (Word, Excel, PowerPoint)
Special Skills:
- Thorough knowledge of computer systems and the ability to effectively utilize software applications (specifically Microsoft Word®, Excel® and Power Point®) to support Home Infusion services.
- Good problem solver with the ability to define, clarify and set priorities for producing quality results within established timeframes.
- Ability to work independently and effectively manage tasks in a fast-paced environment.
- A team player with a positive attitude who works well in a cross-functional team environment.
- Strong verbal and written communication skills and a sound work ethic.
- Excellent planning, organizational and time-management skills.
- Ensures short-term plans are aligned with and supportive of organization goals and long-term objectives.
- Continually looks for ways to improve performance.
- Demonstrates a high level of personal motivation and commitment to achieve results.
- Regularly monitors own performance to ensure goals and expectations are successfully achieved.
- Establishes and maintains effective relationships with customers.
Key Accountabilities:
- Educate patients, physicians, case managers, and all customers regarding disease states, infusion therapy, transitional care management, and other Home Infusion programs and services
- Facilitate timely placement of discharge patients requiring home infusion or enteral services by gathering preadmission data and collaborating with hospital discharge team including initial patient set-up/training and ongoing patient/caregiver education.
- Interface with healthcare professionals and hospital staff to strengthen partnerships and grow business through referrals.
- Provides a positive and effective representation of Home Infusion and Pharmacy
Services and introduces the full scope of services offered to hospital case managers, physicians, nursing agencies and other referral sources.
- Works closely with the Home Infusion Manager to market and grow Home Infusion Services and maintains positive referral source relationships through responsive
customer service with referral sources and patients.
- Collaborates with referral sources to facilitate the coordination of care for new patients
and to provide clinical support.
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