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Product Owner

3 months ago

Alpharetta, United States Fiserv Full time

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Product Owner

What does a successful Product Owner do at Fiserv?

As a Product Owner you will be a core part of the Product Management function working directly with delivery teams and other business units to ensure that business and operational goals are met. You will provide leadership to delivery teams, and other stakeholder groups such as Professional Services, Commercialization and Operations to deliver innovative cross vertical solutions to market. You are accountable for ensuring that what is built delivers excellent value to Fiserv and our customers.

What you will do:

1. Product Ownership (40%)

  • You will have a solid understanding of accounts payables and receivables, audit & regulatory compliance, event streams, REST APIs and user experience are critical to success in this role.

  • You will ensure that the backlog reflects the right balance between building the right thing (features needed by customers or operational internal teams), building it right (quality) and on time (speed to market)

2. Delivery (25%)

  • You will influence delivery teams to make a major impact on delivery of the overall Bill Payment Solutions Roadmap

  • You will ensure all the market, technical and operational requirements to adequately deliver a release are covered in the backlog

3. Decision-making and Problem Solving (15%)

  • You will make critical prioritization decisions that impact the level and timing of work completion

  • You Will work with others on a day-to-day basis to help make decisions on what is in scope and provide input into functional decisions

4. Stakeholder Management and Collaboration (20%)

  • You will build strong relationships with the stakeholders across the business; ensure that you understand their role, the needs of their areas, and their requirements throughout the project

  • You will ensure Product and technical leadership is aware of key issues and provide them with the right information and recommendations that lead to extraordinary results.

What you will need to have:

  • Bachelor’s Degree – Relevant work experience may be substituted for degree requirement

  • Minimum 2 years of Product Owner or similar experience in financial services or software industry, in an Agile environment.

  • Minimum 2 years' experience writing epics and features with clear acceptance criteria

  • Minimum 2 years' experience writing and presenting Market Requirements Documents

  • Minimum 2 years' experience identifying dependencies, and working with cross functional teams to sequence and manage dependencies within one or multiple release cycles

  • Minimum 2 years' experience prioritizing and maintaining a product backlog using enterprise Agile software

  • Minimum 2 years' Project Management experience – identifying and managing risks and issues

  • Minimum 2 years' experience successfully collaborating with distributed teams across the US and internationally

What would be great to have:

  • Product Manager experience in Payments

  • Certified Product Owner (CSPO)

  • Pragmatic Marketing Certified

  • Experience working in a Scaled Agile environment

Travel required : Up to 25% travel

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Maryland, New York or Washington.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name

  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune ® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

Fiserv is an Equal Opportunity Employer, and we welcome and encourage diversity in our workforce that reflects our world. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local FBI field office or to the FBI’s Internet Crime Complaint Center.