Implementation Manager

1 week ago

San Francisco, United States SafelyYou Full time

About SafelyYou

SafelyYou is an extremely mission-driven company that raised $60m in 2021 through series A and series B financing and is now rapidly scaling. Our company spun out of the UC Berkeley AI Research Lab and develops artificial intelligence to support care for those with Alzheimer’s disease, dementia, and other cognitive impairments. Alzheimer’s disease is the single most expensive disease in the US, costing an estimated $600b per year in direct and indirect costs. It affects 1 in 3 people over 85 and 1 in 9 people over 65. Our first product is focused on reducing the frequency and impact of falls, the leading cause of hospitalization for those living with dementia. We have peer-reviewed results showing up to 80% fewer falls with an average of 40% fewer falls and 80% fewer ER visits from falls. We've raised capital from top VC firms, including Founders Fund, Eclipse, Foundation Capital, and Data Collective, and the largest providers in the space are actively using, expanding, and evangelizing the service. We have also been awarded grants from the National Institutes of Health and the National Science Foundation, given the national importance of the issue – as the population continues to age, the global costs of Alzheimer’s and dementia are expected to double over the next 10 years. With fewer and fewer young people available to provide the care needed, we must find a way for technology to bridge the gap.
 

Your Role at SafelyYou

This is a remote role in PST or MST only. As our Implementation Manager, you'll take the lead in rolling out our innovative technology to an expanding portfolio of healthcare clients. This role is perfect for someone with strong project management skills, customer service, and a passion for making a meaningful difference in the healthcare industry.

  • Act as the SafelyYou advocate, ensuring a smooth customer experience from the late stage sales cycle through the launch of services.
  • Serve as the primary point of contact for internal and external customers, ensuring alignment on the solutions that meet their specific requirements.
  • Effectively communicate with various levels of stakeholders within an account serving as the main point of contact between SafelyYou and community locations throughout implementation. 
  • Successfully manage a portfolio of implementation projects to deliver results on time, on schedule, and within budgets. 
  • Lead virtual and onsite tours, and travel as needed, to understand technical requirements for project planning, resourcing, logistics, and project execution for installation of sensor, networking equipment, and servers. 
  • Collaborate closely with other teams, documenting and designing the Scope of Work with accurate technical and implementation details.
  • Work cross-functionality with other SY departments: clinical success, account management/sales, AI, engineering, marketing, and finance to ensure customers needs are met from closed/won to go live. 
  • Support communities throughout the onboarding process, coordinating and leading weekly status calls, discussing opt-in/consent strategies, creating user accounts, education and training of SY Services, and providing technical platform support. 
  • Conduct weekly training sessions with communities and other stakeholders to ensure the community is ready and prepared to go live.
  • Manage procurement of the needed materials per project by working with supply chain to ensure delivery of materials is within desired timeframe. 
  • Actively drive projects forward and overcome daily challenges while providing the best customer experience possible.
  • Maintain the highest level of communication and empathy with our customers, the residents, and installation teams to the cause of making a positive impact. 
  • Training with installation vendors on expectations of the implementation and review of completed work to meet the necessary quality requirements. 
  • Remote support during implementation of equipment for the installer or other remote contacts.
  • Support post-implementation troubleshooting as-needed.
  • Willingness to travel 25% of the time 
 

The Ideal Candidate

  • 3+ years of experience as a Project Manager, Security Systems Project Manager, IT/Technical Implementation Manager, or a Technical Operations Manager preferably in a startup environment.
  • Strong organizational skills with the ability to deliver on multiple projects at a time
  • Experience in identifying inefficient processes and implementing improvements
  • Solid technical troubleshooting and problem-solving skills
  • Top notch communication skills with the ability manage multi-stakeholder projects
  • Experience in implementing technology in environments that require networking knowledge 
  • Experience architecting solutions and integrations for a diverse set of customers
  • Willingness to travel up to 25% of the time - ideally with your own vehicle
  • Ability to occasionally lift heavy equipment
  • MUST be in PST or MST only
 

Why Join Us? You Can Make a Difference

SafelyYou offers a competitive compensation package, including but not limited to:

  • A mission-driven company culture
  • Fully remote
  • Competitive salary & benefits, including fully paid employee premiums for medical, dental, and vision
  • 401k Program
  • Monthly Education, Well-being & WFH stipends
  • Unlimited PTO
  • Sick Time
  • Growth Potential
  • Company Retreats
  • Medical & Family/Parental Leave
     

At SafelyYou, we believe that our differences add to the richness of our experience together. This means we not only welcome diversity; we celebrate it Your gender identity, religion, skin color, and where you come from are essential to who you are and will be welcomed here. We have an ongoing commitment to diversity and equal opportunity for all applicants and employees.

  • IT Implementation Manager

    1 week ago

    San Francisco, California, United States ABM Industries Full time

    About ABM IndustriesABM Industries is a leading provider of technology solutions, offering innovative and effective implementation services to clients across various industries.Job SummaryWe are seeking an experienced Solution Implementation Specialist to join our team. This role requires a strong background in IT project management, with a focus on system...

  • Implementation manager

    1 week ago

    San Francisco, United States Writer Corporation Full time

    About Writer Writer is the full-stack generative AI platform delivering transformative ROI for the world's leading enterprises. Named one of the top 50 companies in AI by Forbes and one of the best places to work by Inc. Magazine, Writer empowers hundreds of customers like Accenture, Intuit, L'Oreal, Mars, Salesforce, and Vanguard to transform the way they...

  • Implementation Manager

    1 week ago

    San Francisco, United States Abridge Al, Inc Full time

    Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most-their patients. Our enterprise-grade technology transforms patient-clinician conversations into...

  • Implementation Director

    7 days ago

    San Francisco, California, United States SafelyYou Full time

    About SafelyYouSafelyYou is a highly driven company that has gained significant traction with its innovative approach to addressing cognitive impairments. With a strong foundation in AI research, the company aims to make a meaningful impact on the lives of those affected by Alzheimer's disease and dementia.Our first product focuses on reducing falls, a...

  • Implementation Specialist

    4 weeks ago

    San Francisco, United States Lionheart Ventures Full time

    About the role Anthropic is seeking a driven and technically savvy Implementation Specialist to join our growing team. In this role, you will be instrumental in driving the successful roll-out and early adoption of Claude for Enterprise among our customers. You will work closely with cross-functional teams to ensure smooth deployments, provide technical...

  • Implementation Specialist

    1 week ago

    San Francisco, United States mdf commerce, Inc. Full time

    Location: USA-#LI-Remote Working in the eprocurement sector, we are currently looking for a Implementation Specialist to join our team at EcoInteractive. What will your main responsibilities look like? In this role, you will be led to: Standardize and transform client data into templated format. Set simple to complex configurations during implementation...

  • Implementation Consultant

    4 weeks ago

    San Francisco, United States Thomson Reuters Full time

    We are seeking a self-motivated individual with indirect tax experience to join our Professional Services team as an Implementation Consultant. The Implementation Consultant will play a critical role in driving customer success by leading the implementation of Thomson Reuters ONESOURCE Indirect Tax Determination solutions for new customers, while also...

  • Warehouse Management Systems Implementation Lead

    7 days ago

    San Francisco, California, United States Cognizant Full time

    About UsCognizant is a leading professional services company that transforms clients' business, operating, and technology models for the digital era. Our unique industry-based approach helps clients envision, build, and run more innovative and efficient businesses. With over 6,000 consultants worldwide, Cognizant offers high-value consulting services that...

  • ServiceNow Implementation Specialist

    6 months ago

    San Francisco, United States Resource Informatics Group Full time

    Job Title: ServiceNow Implementation Specialist Locations: San Francisco, CA (Onsite) Duration: Long TermDescription: The ServiceNow Implementation Specialist must have: • Experience with ServiceNow client and server-side JavaScript and the ServiceNow scripted APIs using scripted Web-Services and other web-based technologies such as XML, HTML, AJAX, CSS,...

  • Implementation Specialist

    4 months ago

    San Francisco, United States Pequity Full time

    About Pequity: Pequity is a leading provider of compensation management software that helps organizations make equitable, data-driven pay decisions. We are committed to innovation and excellence in the design and delivery of our solutions. Job Overview: Pequity is seeking a Contract Implementation team member to support our engineering and product teams with...

  • Technical Implementation Consultant

    1 week ago

    San Francisco, California, United States Pequity Full time

    About the RoleWe are seeking a skilled Contract Implementation team member to support our engineering and product teams with the implementation of our software solutions. As a key member of our implementation process, you will play a critical role in ensuring that our clients receive seamless onboarding and successful deployment of our compensation...

  • Warehouse Management Systems Implementation Lead

    1 week ago

    San Francisco, California, United States Cognizant Full time

    Transform Business Performance with Warehouse Management SystemsCognizant is a leading professional services company that helps clients envision, build, and run more innovative and efficient businesses. Our unique industry-based, consultative approach enables clients to improve business performance and operational productivity.We are currently seeking an...

  • Payroll Implementation Lead

    3 days ago

    San Francisco, California, United States ADP, Inc. Full time

    Unlock Your Potential in a Dynamic Payroll Environment Are you an experienced professional seeking a challenging role that combines technical expertise with strong client relationships? Do you thrive in fast-paced environments where no two days are the same? As a Sr. Implementation Specialist, Payroll, you'll be part of ADP's esteemed Implementation team,...

  • Implementation Specialist

    4 weeks ago

    San Francisco, United States Epiq Full time

    Employer Industry: Legal Services and Technology SolutionsWhy consider this job opportunity:Salary up to $105,114.00 annuallyEligibility for an annual bonusOpportunity for career advancement and growth within the organizationCollaborative and dynamic work environmentChance to work on diverse projects with a variety of clientsPotential for travel depending on...

  • Experience Implementation Specialist

    1 week ago

    San Francisco, California, United States Jewishsac Full time

    Congregation Emanu-El is seeking a skilled consultant to partner with internal subject matter experts to develop new operating procedures for the synagogue's high-impact programs and services.The consultant will work with existing Experience Maps to create operational plans that focus on the congregant and visitor experience.The objective is to develop...

  • Implementation Project Manager

    4 months ago

    San Diego, United States Point Predictive Full time

    Job Description: Position Title: Implementation Project ManagerLocation: San Diego, CACompany: Point PredictiveAbout the Company: Point Predictive is a leading AI technology company specializing in the development and deployment of machine learning scoring models for banks and lenders. Our patented Ai+Ni (Artificial and Natural Intelligence) solutions...

  • Technical Implementation Manager

    6 months ago

    San Antonio, United States Full Circle Insights Full time

    Who Are We? The Full Circle Insights team is made up of former Salesforce executives, marketing experts, product managers, and automation specialists who understand how valuable data is – and how frustrating it can be to get. Our powerful, Salesforce native solution empowers companies to easily create attribution models, measure sales and marketing...

  • Senior WMS Implementation Consultant

    2 days ago

    San Francisco, United States Aptean Full time

    Overview Senior WMS Implementation Consultant Remote USA Are you ready for what's next, now? Aptean is a global provider of mission-critical, industry-specific software solutions. Aptean' s purpose-built ERP and supply chain management solutions help address the unique challenges facing process and discrete manufacturers, distributors and other focused...

  • Experience Implementation Consultant

    4 weeks ago

    San Francisco, United States Jewishsac Full time

    Congregation Emanu-El is seeking a skilled Experience Implementation Consultant to partner with Emanu-El's internal subject matter experts (SMEs) to create new operating procedures for the synagogue’s most high-impact programs and services. This is a limited consultant role.The Experience Implementation Consultant will work with completed Participant...

  • SMS Implementation Consultant Expert

    7 days ago

    San Francisco, California, United States Klaviyo Inc. Full time

    About UsKlaviyo is a dynamic and innovative company that empowers creators to own their destiny. Our mission is to make first-party data accessible and actionable like never before.Role OverviewWe are seeking an experienced SMS Implementation Consultant to join our team. As a key member of our Account Team, you will be responsible for delivering exceptional...