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Success Coach, Student Support Services

4 months ago


Cincinnati, United States University of Cincinnati Full time

Success Coach, Student Support Services Current UC employees must apply internally via SuccessFactors > Founded in 1819, the University of Cincinnati ranks among the nation's best urban public research universities. Home to more than 50,000 students, 11,000 faculty and staff and 340,000 alumni, UC combines a Top 35 public research university with a physical setting The New York Times calls "the most ambitious campus design program in the country." With the launch of Next Lives Here, the Cincinnati Innovation District, a $100 million JobsOhio investment, nine straight years of record enrollment, worldwide leadership in cooperative education, a dynamic academic health center and entry into the Big 12 Conference, UC's momentum has never been stronger. UC's annual budget tops $1.65 billion and its endowment totals $1.8 billion. The University's overall regional economic impact exceeds $10.6 billion, paving the way for the future of Cincinnati. About the University of Cincinnati The Student Support Services program, a component of the TRIO family of programs, plays a pivotal role in assisting low-income, first-generation, and students with disabilities in realizing their aspirations for higher education. This program receives federal funding from the U.S. Department of Education. Job Overview The Academic Success Coach will be responsible for supporting a cohort of approximately 100 students who have been identified as a first-generation college student, eligible to receive the Pell grant, and is underrepresented in higher education. The Academic Success Coach will provide support for students toward college success including support and referrals in academic, financial, and social contexts. Although not responsible for managing each student's academic and financial requirements, the Success Coach will help students navigate their college experience by partnering with campus constituents in Academic Advising, OneStop, Student Affairs and Academic Affairs. Additionally, Academic Success Coaches will help students explore their purpose and develop self-motivation and tools/resources to be successful as college students. Essential Functions Provide personalized outreach routinely - such as phone calls, text messages and emails - regarding registration, advising, financial aid, and personal responsibility. Meet 1:1 monthly with each student to provide specific support or assistance on an individual basis; refer students to applicable support resources. Check academic and financial status of students and follow up as needed. Facilitating and/or coordinating workshops on topics including navigating financial aid, personal goal setting, time and task management, physical and emotional wellness, etc. Maintaining data on outreach, your interactions and student engagement in the coaching program through UC systems including My Bearcat Network and Catalyst. Facilitating monthly cohort celebrations/socials and group experiences to help navigate opportunities at UC. Participating in meetings pertinent to program planning, modification and continuous improvement. Teaching the Success Coaching Seminar which meets every other week for students in UC Blue Ash's TRIO Student Support Services Program Responsibilities of this position will be allocated as follows: 50% - Individual meetings and follow-up with students 10% - Success workshop prep and facilitation 5% - Meetings and ongoing training 10% - Student outreach initiatives 25% - Student data review and tracking Required Education Bachelor's Degree. Required Experience One (1) year of experience working with college students or within higher education. Demonstrated experience working with various students or populations in a college or university setting. Knowledge of educational barriers facing underrepres