Business System Analyst

4 weeks ago

Mechanicsville, United States Compunnel Full time
Job Summary:

This contract position requires a Senior Business System Analyst (BSA) to serve as a product administrator for Atlassian JIRA, Box.com, and other small SaaS/Client products that may be implemented in the future. The role involves supporting product implementation, maintenance, and enhancement requests, along with troubleshooting and vendor management. The ideal candidate will have experience in cloud-based or on-premise Client product administration, strong problem-solving skills, and the ability to communicate effectively with both business and IT stakeholders.

Key Responsibilities:

• Serve as the IT product configuration administrator for Atlassian JIRA, Box.com, and future SaaS/Client products.

• Partner with business and IT stakeholders to identify and implement configuration-based enhancements using industry best practices.

• Troubleshoot configuration-related issues, determine resolution steps, and escalate to vendor support when needed.

• Collaborate with stakeholders to evaluate product upgrades and assess their impact on systems and business processes.

• Elicit, develop, and prioritize requirements for product enhancements.

• Create and maintain detailed business, system, and data documentation.

• Develop data mappings for integration with legacy systems, as needed.

• Serve as the primary escalation point for the IT Production Support team.

• Collaborate with stakeholders to develop governance standards and operational support plans for supported products.

• Act as the subject matter expert (SME) for both the usage and technical implementation of supported applications.

• Resolve issues related to connectivity and interfaces with other systems in collaboration with other IT groups.

• Guide stakeholders through the project initiation process for enhancements beyond the scope of day-to-day administration.

• Coordinate change management efforts to ensure adherence to process for each release, including configuration changes.

• Mentor and train back-up resources, if available.

Required Qualifications:

• Experience as a Senior BSA and as a cloud-based or on-premise Client product administrator.

• Ability to learn and adapt to new products and systems quickly.

• Strong problem-solving and technical troubleshooting capabilities.

• Self-starter with the ability to work independently and translate goals into actionable tasks.

• Experience managing multiple assignments based on priority and complexity.

• Excellent verbal and written communication skills, with the ability to engage both IT and business professionals.

• Proficiency in facilitating meetings and gathering requirements effectively.

• Experience writing user stories with clear acceptance criteria.

• Proficiency in Microsoft Office 365 (Word, Excel, PowerPoint, Visio).

Preferred Qualifications:

• Experience with Atlassian JIRA administration.

• Experience with Box.com administration.

• Knowledge of governance standards and operational support plans for SaaS/Client products.

• Ability to develop logical designs for product enhancements.

• Familiarity with creating and publishing process flows.

Education: Bachelors Degree

  • Business Systems Analyst

    1 month ago

    Mechanicsville, Virginia, United States Serigor Inc Full time

    Job Title: Business Systems Analyst (HYBRID)Job Summary:This is a BSA role that requires a seasoned Senior Business Analyst with Systems Analyst experience. The ideal candidate will be comfortable working in a dynamic collaborative environment to meet the needs of multiple business lines and support a portfolio of custom applications and third-party...

  • Senior Business Systems Analyst

    1 month ago

    Mechanicsville, Virginia, United States Serigor Inc Full time

    Job Title: Senior Business Systems AnalystJob Summary:We are seeking a highly skilled Senior Business Systems Analyst to join our team at Serigor Inc. As a Senior Business Systems Analyst, you will be responsible for ensuring that business needs are well understood, documented, and communicated to the technical resources responsible. This role requires a...

  • Senior Business Systems Analyst

    4 weeks ago

    Mechanicsville, Virginia, United States Serigor Inc. Full time

    Job Title: Senior Business Systems AnalystJob Description:As a Senior Business Systems Analyst at Serigor Inc., you will be responsible for ensuring that business needs are well understood, documented, and communicated to the technical resources responsible. This role requires a seasoned Senior Business Analyst with Systems Analyst experience to analyze and...

  • Business Systems Analyst

    2 months ago

    Mechanicsville, United States Serigor Inc Full time

    Job Title: Business Systems Analyst (HYBRID) Location: Mechanicsville, VA Duration: 12+ Months Job Description: This is a BSA role NOT the same as a BA role and calls for a seasoned Senior Business Analyst ALONG WITH Systems Analyst experience. Suitable candidates must be comfortable working in a highly dynamic collaborative work environment to meet the...

  • Senior Business Systems Analyst

    4 weeks ago

    Mechanicsville, Maryland, United States Cynet Systems Full time

    Job Description:Suitable Candidates:Candidates must be comfortable working in a highly dynamic collaborative work environment to meet the needs of multiple business lines and supporting a portfolio of a wide variety of custom applications and third-party platforms and integration.As a Senior Business Systems Analyst on the team, the candidate will be...

  • Senior Business Systems Analyst

    1 month ago

    Mechanicsville, Virginia, United States Serigor Inc. Full time

    Job DescriptionThis is a unique opportunity to join Serigor Inc. as a Senior Business Systems Analyst. As a seasoned professional, you will be responsible for ensuring that business needs are well understood, documented, and communicated to the technical resources responsible.The ideal candidate will have a strong background in business analysis and systems...

  • Senior Business Systems Analyst

    1 day ago

    Mechanicsville, United States Sunrise Systems, Inc. Full time

    Job Title: Senior Business Systems Analyst (JIRA) Job ID: 24-05271 Location: Mechanicsville, VA Duration: 6 Months Contract with possible Extension   ABOUT THE ROLE   This contract position will be serving as a Senior Business Systems Analyst and Atlassian JIRA and BOX.com Administrator. Should the authority purchase and implement other small...

  • Senior Business systems analyst

    5 days ago

    Mechanicsville, United States Connect Tech+Talent Full time

    Sr BSA Location: Mechanicsville, VA (Hybrid) 3days/week Expected Duration: 1 yearPrimary Responsibilities:-Serve as IT product configuration administrator for Atlassian JIRA, BOX.com and any other small SaaS/COTS products implemented in future-Partner with business and IT stakeholders to identify and implement configuration-based enhancements to support...

  • Software Tester/ QA Analyst

    4 months ago

    Mechanicsville, United States NN Tech, LLC Full time

    ABOUT THE ROLE This position will be primarily responsible for software test analysis to support our client's Quality Engineering Team performing manual testing. This position will support testing needs for the migration of our client's licensing system to a SaaS environment. This will encompass the execution of our entire regression portfolio in the new...

  • Financial Application Support Analyst

    4 months ago

    Mechanicsville, United States Saxon Global Full time

    Financial Application Support AnalystJob Summary: This contract position will be serving as the IT support administrator/coordinator for the ABC instance of Oracle Cloud financials (BAR) and the SAP Customer Activity Repository (CAR)Â Â Â In addition to support activities, the incoming candidate will also be responsible for any requirements development...

  • Sr MDM Data Analysts

    3 weeks ago

    Mechanicsville, United States Softworld Inc Full time

    Job Title: 80568 - Sr MDM Data Analysts Job Location: Mechanicsville Virginia 23116 REMOTE Onsite Requirements: MDM Experience STIBO STEP Experience ability to communicate with business users Job Description: We are seeking a skilled and experienced Senior Level Stibo Support Person to join our team and take ownership of supporting and maintaining our...

  • ABC - Software Tester/QA Analyst 4

    6 months ago

    Mechanicsville, United States Saxon Global Full time

    ABOUT THE ROLE This position will be primarily responsible for software test analysis to support the VA ABC Quality Engineering Team performing manual and stress testing. This position will support testing needs for new and legacy system integration needs. Core Job Responsibilities Coordinate with development teams for testing activities including: o...

  • Operations Support Analyst

    1 month ago

    Mechanicsville, United States Snapx Full time

    eNcloud Services Immediate Requirement Job Title: Operations Support Analyst Job Type: W2/C2C Location: Mechanicsville VA Position: Hybrid Job Description: * Able to Identify research and resolve technical and procedural issues. * Respond to telephone calls emails tickets and personnel requests for technical support. * Documents tracks and monitors...

  • Operations Support Analyst

    4 weeks ago

    Mechanicsville, United States Snapx Full time

    eNcloud Services Immediate Requirement Job Title: Operations Support Analyst Job Type: W2/C2C Location: Mechanicsville VA Position: Hybrid Job Description: * Able to Identify research and resolve technical and procedural issues. * Respond to telephone calls emails tickets and personnel requests for technical support. * Documents tracks and monitors...

  • ABC - Operations Support Analyst

    2 months ago

    Mechanicsville, United States nLeague Full time

    Job Id: 748572 Position: Operations Support Analyst Client: VITA Location: ON SITE at 7450 Freight Way, Mechanicsville, VA 23116 Duration: 9 Months Job Description **There IS available parking at this facility for contractors at no cost. Operations Support Analyst for Tier 1 Help Desk Operations, monitoring emails, phone calls and other customer support...

  • Revenue Integrity Charge Review Analyst

    4 weeks ago

    Mechanicsville, United States Revenue Integrity Full time

    Description This position will require up to 60% travel. Introduction Are you looking for a work environment where diversity and inclusion thrive? Submit your application for our Revenue Integrity Charge Review Analyst opening with Parallon today and find out what it truly means to be a part of the HCA Healthcare team. Benefits Parallon, offers a total...

  • Technical Financial Support Specialist

    4 weeks ago

    Mechanicsville, Virginia, United States Saxon Global Full time

    Financial Application Support Analyst Job Summary: Saxon Global is seeking a highly skilled Financial Application Support Analyst to join our team. As a key member of our IT support team, you will be responsible for providing technical support and maintenance for our Oracle Cloud Financials and SAP Customer Activity Repository applications. This is a...

  • Senior Information Technology Specialist

    4 weeks ago

    Mechanicsville, Maryland, United States Bon Secours Memorial College Of Nursing Full time

    Job SummaryWe are seeking a highly skilled Senior Information Technology Specialist to join our team at Bon Secours Memorial College of Nursing. As a key member of our IT department, you will be responsible for providing technical support for our student information system (SIS) and customer relationship management (CRM) system. Your primary focus will be on...

  • Security Operations Monitoring Supervisor

    4 weeks ago

    Mechanicsville, Maryland, United States Commonwealth of Virginia Full time

    Job SummaryThe Commonwealth of Virginia is seeking a highly skilled Security Operations Monitoring Supervisor to join our team. As a key member of our IT department, you will be responsible for leading the Monitoring team, addressing higher-level efforts impacting this team, and serving as a point of contact for project teams needing security guidance or...

  • ER Nurse

    4 weeks ago

    Mechanicsville, Maryland, United States Travel Nurse Source Full time

    About The PositionAs an Emergency Room RN, you'll provide care for patients requiring emergency attention due to illness or trauma.One of the most critical parts of the Emergency RN job is performing a focused assessment of each patient and triaging them appropriately.ER nurses must be able to recognize and effectively treat life-threatening conditions, so...