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Digital Product Analyst
4 months ago
The Digital Product Analyst bridges the gap between the Digital Product Manager (DPM), business stakeholders and the development team, interpreting business requirements into understandable user stories to match the final software product with the expected business value. This role will support the Technology Solutions team in collecting and documenting end-user business needs and helping to shepherd the development of enhancements and new features through the software development life cycle (SDLC).
Principal Responsibilities:
• Work with both technical and non-technical teams to define business requirements and desired system behavior in detail, for enhancements and defect remediation, considering edge cases.
• Translate business requirements into a production strategy with detailed acceptance criteria.
• Support the ADPM/DPM through deep-dive analysis and problem-solving. Assist with decision justification by ensuring ideas align with product objectives.
• Create artifacts (e.g. process flows, screen mocks, etc.) as needed to clearly depict expected processes and system functions.
• Create, update, and maintain user stories and bug tickets in Azure DevOps to document requirements and acceptance criteria as well as cross-discipline communication.
• Coordinate findings of QA testing with development team to refine code and functionality to meet the stated acceptance criteria.
Manage intake triage process for new requests coming to the team.
Education, Experience, Skills, and Abilities Requirements:
• Bachelor's degree preferred.
- Experience in software development business analysis preferred.
- Excellent oral and written communication skills
- Proficiency in facilitating interdepartmental communication.
- Analytical thinking and problem-solving skills
- Proficiency with Azure DevOps (or similar product) preferred.
- Proficient in Microsoft Word and Excel.
- Basic experience with Agile methodologies and practices business analysis, process modeling, stakeholder analysis, and organizational skills.
- Basic understanding of database concepts (SQL) preferred.
- Basic knowledge in Insurance domain with focus on Commercial products preferrable.
Special Working Conditions:
None.
Important Notice:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be modified to reasonably accommodate physically or mentally challenged colleagues.
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