Assistant Care Manager

1 month ago

Farmington, United States Visiting Angels Full time

Now Hiring an Assistant Client Care Manager 

Are you looking for a rewarding job Managing Care thru Visiting Angels?  We are Now hiring a compassionate person to do non-medical in-home care and management in the Farmington, NM area.

Full Time Position, $18 - hour

POSITION PURPOSE:

The Assistant Client Care Manager is responsible for the coordination of services between clients and caregivers in Farmington, NM for continuity of care to best meet the needs of the clients and to assist the Client Care Manager in any way they need.

PRINCIPAL ACCOUNTABILITIES:

  • Answer the telephone.
  • Demonstrate dependability.
  • Maintain timely data entry for schedules and care recipient information.
  • Timely copying and filing of appropriate care recipient documentation.
  • Participate in evaluations of caregiver staff.
  • Recognize and reward good job performance and promote caregiver recognition.
  • Maintain professional relationships with clients and employees, assuring clients and employees’ confidentiality.
  • Independently respond to and resolve any clients’ or caregiver complaints or concerns.
  • Communicate and refer appropriate matters to the Care Director or Chief Operating Officer.
  • Communicate and reinforce Visiting Angels’ policies and procedures.
  • On-call evenings and weekends, as directed.
  • Perform other functions as deemed appropriate by the management team.
  • Travel required (Mileage is reimbursable)

SPECIFIC JOB KNOWLEDGE, SKILLS AND PERSONAL ABILITIES:

  • Demonstrate proficiency with Microsoft Office (Word, Excel and Outlook) applications, scheduling systems and other health care industry related software.
  • Ability to listen and communicate clearly, fluently and diplomatically orally and in writing.
  • Ability to remain flexible, resilient, calm and maintain a sense of humor; and present a well-groomed professional image.
  • Ability to plan, organize, prioritize, delegate and accurately follow through in work activities with time constraints and interruptions to meet deadlines.
  • Ability to work independently with a minimum amount of direction and/or supervision.
  • Ability to generate goodwill for the organization and its management among staff, clients, and caregivers.
  • Demonstrate a strong commitment to client service excellence.
  • Possess and maintain good physical and mental health, including current TB testing.
  • U.S. Citizen or evidence of valid Alien Work Permit.

Not only is Visiting Angels the #1 Homecare Agency in the Nation, but our Southwest Colorado Agency is also the winner of the Home Care Pulse 2023 Leadership in Excellence Award

We encourage ownership in every position, aim to build leaders in our field, and strive for Excellence while caring for our clients.

To learn more about our team, visit our website: www.visitingangels.com/southwestcolorado

Visiting Angels is an Equal Opportunity Employer

Visiting Angels is following all CDC safety protocols regarding Covid-19.

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