Storage Assistant Manager

3 hours ago

Thomasville, United States Hawthorne Residential Partners Full time
JOB PERFORMANCE STANDARD - Self Storage Assistant Manager

SKILLS, KNOWLEDGE & PERSONAL CHARACTERISTICS:

The following attributes are desirable for job success: computer literate, ability to communicate both verbally and in written form effectively, safety conscious, preference for sales, ability to work well under pressure, organizational skills, self-motivation and self-direction, exhibit excellent customer service attitude and a willingness to connect and build rapport with residents and prospects. Partner well with peers, supervisor, and corporate office support team. Ability to deliver superior customer service.

SUMMARY OF FUNCTIONS:

The Assistant Self Storage Manager performs the basic functions of the Property Manager in his/her absence and/or while working together under the Property Manager's guidance & supervision. Primary responsibilities are to ensure efficient operation of one or more sites. Duties include maximizing sales & occupancy, controlling delinquencies, self-storage unit sales, U-Haul Operation/Sales, Marketing, required custodial functions, minor maintenance functions & perform other duties as assigned.

ESSENTIAL FUNCTIONS:

Duties may include, but are not limited to:

Major Duties and Responsibilities:
  • Promotes rentals by competently handling telephone and personal inquiries and providing information to customers and potential customers
  • Builds extended and repeat rentals by resolving customer problems effectively and in a timely manner
  • Assists Property Manager in maintaining sound financial controls and achieving financial goals by managing cash and balancing receipts
  • Collecting funds, posting payments and making bank deposits
  • Completing new renter and vacate transactions properly
  • Fills out forms and reports as assigned by Property Manager
  • Effectively utilizes computer systems
  • Consistently applies the company philosophy, policies and procedures
  • Open and close the office daily & on time
  • Participates in collecting past due accounts properly
  • Monitors security system and acts quickly to resolve security questions and problems
  • Ensures that company standards of cleanliness are met or exceeded by keeping the office, available units, property grounds & rest rooms clean/orderly
  • Cleaning vacated units on a timely basis
  • Cleaning exterior areas and grounds, and takes necessary action to meet company appearance standards
  • Monitors the physical condition of the facility and reports maintenance requirements to Property Manager.
  • Re-supplies the facility and performs emergency minor maintenance as required
  • Monitors contract maintenance work being done while on duty and reports status to Property Manager
  • Manages U-Haul operations, truck rentals, truck cleaning, truck/trailer parking, U-Haul transactions and reservations accordingly & timely
  • Communicates non-biased with peers, supervisors, customers, vendors, etc. via verbal, phone and/or electronic communication.

    Additional Skills and Competencies:
  • Skill in interacting with the public and providing customer service
  • Ability to communicate effectively, including handling telephone calls efficiently and relaying messages accurately
  • Basic understanding of computer systems and exposure to computers desirable
  • Able to perform light maintenance and clean-up work
  • Mathematic skills
  • Able to work with minimum direct supervision

    Job Relationships/Communication
  • Contacts with supervisor
  • Internal employees and home office
  • Customers and potential customers
  • Vendors and suppliers
  • Local officials and agencies
  • Business organizations

    ORGANIZATIONAL RELATIONSHIP: Reports directly to the Community Manager. Works with community team members including the Regional Manager, corporate support team, staff members of other sister communities, outside vendors and service providers.

    OTHER REQUIREMENTS:

    Travel: Overnight travel may be required for annual conference and other training/company events.

    Transportation: Must have a reliable vehicle to perform various management tasks and errands, including daily bank deposits. Must have proof of liability insurance for same. Bondable and Valid Driver's License.

    AMOUNT OF OVERTIME: Limited to needs of property.

    SUPERVISORY RESPONSIBILITIES: This job has no supervisory responsibilities.

    FLSA STATUS: Non-exempt

    PHYSICAL DEMANDS: Must be able to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including 4 flights of stairs to complete physical inspections, deliver resident communications, and show apartments. Be able to effectively communicate with residents, staff, supervisors, and vendors. Must be able to lift a minimum of 60 lbs. to facilitate vacuuming, moving office furniture & lifting of supplies as needed.

    WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation s may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, fumes, or airborne particles, toxic or caustic chemicals, outside weather conditions and the risk of electrical shock. Occasional exposure to bedbugs or pests that is common in the multifamily industry. May need to work outdoors in climates of the region the property is located.

    EDUCATION AND EXPERIENCE: High School Diploma or GED Required. Two years of college preferred. Two years of related business experience.

    LANGUAGE SKILLS: Ability to read, write and verbally communicated in English.

    COMMUNICATION: Must be able to communicate effectively with residents, staff, supervisors, vendors, etc.

    REASONING ABILITY: Has the ability to apply common sense understanding to carry out basic written or oral instructions.

    MATHEMATICAL SKILLS: The ability to add and subtract tow digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume and distance.

    COMPUTER SKILLS: Microsoft Work, Microsoft Outlook, Microsoft, Excel, Yardi Voyager knowledge preferred.

    PRE-EMPLOYMENT TESTING: Must pass drug test and background screening. Successfully complete pre-employment psychological and basic skills exam, including interest patterns.

    RESIDENCY: Must meet requirements for residency in the community for which they have applied.

    PERSONAL APPEARANCE: Dress, grooming and personal cleanliness standards contributes to the business image of Hawthorne Residential Partners. During business hours or when representing the company, you are expected to present a clean, neat and tasteful appearance. Refer to Employee Handbook for complete Personal Appearance Guidelines:

    Self-Storage Personnel:

Clean, ironed HRP self-storage brand specific shirts (long or short sleeve) are to be worn and will be provided to each employee on an annual basis (Full Time 5, Part Time 3)

Clean, ironed khaki/tan or black color slacks are acceptable for male and female associates. For male associates, khaki/tan or black color Bermuda length shorts hitting just at or slightly below the knee are allowed during the summer months of June through September. Khaki/tan or black color capris' are acceptable for female associates during the summer months of June through September. Pants and shorts must have a professional appearance and may not contain exterior pockets. Jean, denim, sweat pant and spandex material is not permitted. Skirts and dresses are not permitted.

Requirements
None

  • Assistant Manager

    4 weeks ago

    Thomasville, United States Jimmy John Full time

    Assistant Managers works directly with the General Manager to oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, COGS management, cash handling and brand compliance. The General Manager is responsible for ensuring the store is in exceptional order and that all employees are...

  • Assistant Manager

    1 week ago

    Thomasville, United States Jimmy John Full time

    Assistant Managers works directly with the General Manager to oversee all aspects of in-store operations, including but not limited to staffing/scheduling, food safety, inventory/stock ordering, COGS management, cash handling and brand compliance. The General Manager is responsible for ensuring the store is in exceptional order and that all employees are...

  • Assistant Manager

    3 weeks ago

    Thomasville, United States Chicken Salad Chick Full time

    Company Introduction: Chicken Salad Chick provides a delicious menu with a variety of 12 Chicken Salads, homemade sides, delicious soups, and great sandwiches. This location is one of the originals to the franchise and we are looking for a hospitality professional to help us maintain a team of excellence and superb service.Overview: At Chicken Salad Chick,...

  • Assistant Manager

    3 weeks ago

    Thomasville, United States Little Caesars Full time

    Description As an Assistant Manager for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager, the Assistant Manager effectively leads the team to execute great guest service and follows operating policies and procedures. Lead...

  • Assistant Manager

    3 weeks ago

    Thomasville, United States Sheetz Full time

    Additional Job Info: Additional $1.50/hr. for working 10pm-6am Overview: Are you the type of person who gets your kickz from making someones day? How about making sure our loyal Freakz have a best-in-class experience at Sheetz, EVERY time they shop with us?! If this sounds like you, come oversee our company's promise of total customer focus as an assistant...

  • Assistant General Manager

    3 weeks ago

    Thomasville, United States Taymax Group Full time

    Thomasville 14669 US Hwy 19 S, Thomasville, GA 31792, United States of America Pay : $14.50 - $15.00 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. As an integral member of our team, the Assistant Manager will be responsible for assisting in the oversight...

  • Store Manager

    3 weeks ago

    Thomasville, United States Hibbett Retail, Inc. Full time

    06188 Thomasville, GA LE_303 City Gear, LLC Hourly: $15.00 - $19.50 Job Title: Store Manager Department: Operation FLSA Status: Non-Exempt Reports To: District Sales Manager SUMMARY The Store Manager oversees and is responsible for the store's sales efforts in each department in the store and supervises the store's overall operation to ensure efficiency and...

  • General Manager

    3 weeks ago

    Thomasville, United States Hardee's Full time

    SUMMARY OF POSITION: The General Manager is accountable for the management and operations of the restaurant, ensuring that team members are hospitality focused, people focused and are performing their job duties and meeting expectations in all areas of their job description. The General Manager reports to the District Manager for the area and supervises...

  • Retail Manager

    3 weeks ago

    Thomasville, United States Metz Culinary Management Full time

    POSITION TITLE: HOSPITAL RETAIL FOOD SERVICE MANAGERLOCATION: ARCHBOLD MEMORIAL HOSPITAL, THOMASVILLE, GEORGIASALARY: $45,000 TO $65,000 (BASED ON EXPERIENCE) JOIN OUR AMAZING TEAM AT ARCHBOLD MEMORIAL HOSPITAL! WE OFFER FLEXIBLE SCHEDULING, A FUN AND FAST PACED SETTING WITH OPPORTUNITY FOR ADVANCEMENT! YOUR FUTURE POSITION WOULD INCLUDE OVERSEEING OUR...

  • Cloud Systems Architect

    5 days ago

    Thomasville, Georgia, United States Flowers Bakeries Full time

    About the RoleThe IT Cloud Engineer/Architect is a critical member of our team, responsible for the deployment, administration, and monitoring of Microsoft Azure, Power Automate, Teams/SharePoint, and all other Office 365 services.This individual must have strong problem-solving and analytical skills, as well as a keen sense of curiosity. They will work...

  • Restaurant Operations Manager

    1 month ago

    Thomasville, Georgia, United States Arby's Full time

    Assistant Manager Job DescriptionAt Arby's, we are seeking a highly motivated and organized Assistant Manager to join our team. The successful candidate will be responsible for ensuring the restaurant is staffed, ensuring customer satisfaction, and maintaining high levels of operational standards.Key Responsibilities:Ensure the restaurant is adequately...

  • Physical Therapist Assistant

    1 week ago

    Thomasville, United States Powerback Rehabilitation Full time

    Physical Therapist Assistant   Key information: Title: Physical Therapist AssistantLocation/work environment: In facilityReporting structure: Reporting to Director of Rehab   About the job As a Physical Therapist Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement physical therapy...

  • Occupational Therapy Assistant

    21 hours ago

    Thomasville, United States Powerback Rehabilitation Full time

    Occupational Therapy Assistant   Key information: Title: Occupational Therapy AssistantLocation/work environment: In facilityReporting structure: Reporting to Director of Rehab   About the job As an Occupational Therapy Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement occupational...

  • Physical Therapist Assistant

    1 week ago

    Thomasville, United States Powerback Rehabilitation Full time

    Physical Therapist Assistant   Key information: Title: Physical Therapist AssistantLocation/work environment: In facilityReporting structure: Reporting to Director of Rehab   About the job As a Physical Therapist Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement physical therapy...

  • Physical Therapist Assistant

    6 days ago

    Thomasville, United States Powerback Rehabilitation Full time

    Physical Therapist Assistant Key information:Title: Physical Therapist AssistantLocation/work environment: In facilityReporting structure: Reporting to Director of Rehab About the jobAs a Physical Therapist Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement physical therapy programs...

  • Physical Therapist Assistant

    7 days ago

    Thomasville, United States Powerback Rehabilitation Full time

    Physical Therapist Assistant   Key information: Title: Physical Therapist AssistantLocation/work environment: In facilityReporting structure: Reporting to Director of Rehab   About the job As a Physical Therapist Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement physical therapy...

  • Physical Therapist Assistant

    6 days ago

    Thomasville, United States Powerback Rehabilitation Full time

    Physical Therapist Assistant   Key information: Title: Physical Therapist AssistantLocation/work environment: In facilityReporting structure: Reporting to Director of Rehab   About the job As a Physical Therapist Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement physical therapy...

  • Physical Therapist Assistant

    6 days ago

    Thomasville, United States Powerback Rehabilitation Full time

    Physical Therapist Assistant   Key information: Title: Physical Therapist AssistantLocation/work environment: In facilityReporting structure: Reporting to Director of Rehab   About the job As a Physical Therapist Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement physical therapy...

  • HR/Office Assistant

    4 weeks ago

    Thomasville, Georgia, United States Check-Mate Industries Full time

    Job DescriptionCheck-Mate Manufacturing is seeking a highly skilled HR/Office Assistant to provide administrative support to the HR Department and other departments as needed. The ideal candidate will have excellent communication skills, both written and verbal, and the ability to develop and manage interpersonal relationships at all levels of the...

  • Occupational Therapy Assistant

    6 days ago

    Thomasville, United States Powerback Rehabilitation Full time

    Occupational Therapy Assistant   Key information: Title: Occupational Therapy Assistant Location/work environment: In facility Reporting structure: Reporting to Director of Rehab   About the job As an Occupational Therapy Assistant, you help patients get well. You are the person who can bring their power back. In doing this, you will implement...