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Systems Analyst Incident Problem and

4 months ago

Milwaukee, United States ASSOCIATED BANK NA Full time

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you. Under the general direction of a Business Solutions Manager or Team Lead, the Systems Analyst translates business requirements into technical solutions. Understand general IT concepts and functions that impact the supported applications and their ability to operate within the organization\'s infrastructure. Participates in the vendor selection process. Provides input into technical assessments of vendor applications and acts as a liaison between vendor solutions, internal technical teams and business line teams. Creates impact analyzes on work orders and mid-sized projects from a technical perspective. Collaborates with IT Technical teams to complete and design technical requirements documents. Understands and documents impacts of planned system/vendor solutions and potential risks/limitations. Mentors and trains other team members as needed. Coordinates work of third party staffing solution team members. Prepares for and presents to enterprise governing bodies (ex. Architecture Review Board, Change Management, Quality Assurance Review, etc.). Coordinate and complete required project documentation in addition to their analyst role on work orders or mid sized projects. Candidates located in Wisconsin, Illinois and Minnesota are strongly preferred. We invite you to view the opportunity below. As a Systems Analyst - Incident, Problem and Change Management, you will: Implementation of application solutions, automated jobs and processes, and new technologies as approved by management to ensure functionality is maintained and/or improved. Will also be responsible to correctly sundown unused system components after determining and eliminating all dependencies to other systems. Support various applications and technologies to ensure system availability and stability by responding to and resolving Tier II support calls from ITS Service Desk within the service level agreements established by the business units using established troubleshooting techniques. Will also provide after-hours on call support on an established schedule, including some weekends, resolve critical business outages and provide... For full info follow application link. The employment policy of Associated Banc-Corp, and its subsidiaries and affiliates (\"Associated\") provides equal opportunity to all persons. We support a diverse and inclusive work environment where colleagues are respected, treated fairly, and given equal opportunities to perform to their fullest potential. We believe it is only with a diverse and inclusive workplace that the organization can truly perform at its best, carry out its vision, and make a difference for the communities we serve. ***** APPLICATION INSTRUCTIONS: Apply Online: ipc.us/t/A105831F006B4DFE