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Business Analyst 2

4 months ago

Chesterfield, United States Syntricate Technologies Full time

Business Analyst 2
Chesterfield, VA 23832 Hybrid
6 + Months Contract to Hire

Duties & Responsibilities:
Bachelor's degree in computer science, business information systems, business administration or a related field; three years of experience supporting information systems, preferably experience with Enterprise Resource Planning (ERP) and eProcurement systems; or an equivalent combination of training and experience. Excellent problem-solving skills and strong analytical skills; demonstrated proficiency using one or more reporting business systems and associated report and querying writing tools; expert level proficiency in using a full array of Microsoft and other commonly used business applications (prefer experience in Office 365 and SharePoint). Excellent written and oral communication skills to present technical information to technical and non-technical audiences; ability to evaluate existing systems and implement improvements to meet current and future needs; ability to identify, review, plan, conduct, and implement projects; ability to work in a team environment and to handle multiple projects simultaneously.
Duties: Manage the Procurement Department's various information systems; apply various technology systems and tools to continuously improve the efficiency and effectiveness of a wide variety of business processes; serve as technical support for ERP and eProcurement systems; collaborate with technical and functional staff from various administration, finance, and information technology departments to support enterprise-wide systems; analyze, automate and improve department processes; perform testing for system fixes/builds/upgrades to ensure that all processes function properly; document system issues and work with Information Systems Technology (IST ) and software vendors for resolution; support department SharePoint and web content; support end users and provide help desk support; develop and deliver Procurement systems training, as well as job aids for users; use various business intelligence and reporting tools to analyze and interpret data; consistently deliver excellent customer service; perform other work as required.

Skills:

[ ] Enterprise Resource Planning and/or eProcurement systems support. Highly desired 3 Years
[ ] Excellent problem-solving and strong analytical skills. Highly desired 3 Years
[ ] Experience with report and querying writing tools. Highly desired 3 Years
[ ] Microsoft applications (Office 365 and SharePoint) Required 3 Years
[ ] Excellent communication skills. Required 3 Years
[ ] Project Management and/or system implementation experience. Required 3 Years
[ ] Develop system documentation and training materials and deliver training to users. Highly desired 3 Years