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Customer Service I

4 months ago

Orlando, United States Axelon Full time
Job Title : Customer Service I
Location : Orlando,FL.
Hours : 7:50 AM EST - 4:20 PM EST
  • This position is Nonexempt. Hours over 40 will be paid at Time and a Half.
  • 0-3 years experience required.
  • Takes inbound or places outbound calls to provide information to customers.
  • Utilizes a database to retrieve customer or company information.
  • Must be able to learn and follow detailed instructions, use a variety of resources and possess good organizational skills to provide accurate information.
  • Must demonstrate patience, tact, empathy and problem solving skills with consistently good voice quality.
  • Can organize and handle calls with speed and accuracy.
  • Can work with complex computer applications and resource materials.
  • Can use multiple operating environments (Windows, DOS, Mainframe).
  • Previous experience may be required.