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Bilingual (Spanish/English) Case Aide - San Juan Diego
4 months ago
The Case Aide for the Unaccompanied Children's Program, under the supervision of the Lead Case Manager, supports program case management team in the family reunification process of children who are newly arrived in our country. The Case Aide is supervised by the Lead Case Manager. The Case Aide is a grant position related solely to the Unaccompanied Children's Program as funded by the Office of Refugee Resettlement and any successor funding.
ESSENTIAL FUNCTIONS:
- Works directly with the Lead Case Manager for completion of Family Reunification Packet (FRP) and on-going reunification reports
- Assists program Case Managers, when directed by the Lead Case Manager, with the submission of cases for release and facilitation of discharge
- Assists the Lead Case Manager to ensure that resident files are compliant with Maryville and federal government regulations
- Provides support in telephonic communications of parents, sponsors and children
- Performs administrative duties as requested, including creating documents and reports,
- Assists Lead Case Manager in the maintenance and/or modification of agency data collection system and assist with completion of necessary statistical reports as requested
- Supports planning process oriented toward safe family reunification, preparation for return to the country of origin, transfer to a higher level of care
- Consistently documents the provision of services in case files, when assigned to specific tasks by the Lead Case Manager
- Ensures case files include intake, assessment, legal, education, medical, and mental health information.
- Assists case management team in ensuring timely notification of appropriate personnel, parents, and agencies regarding incident reports, medical/dental emergencies, and other events.
- Attends required meetings; participates in formal and informal professional training
- Upholds Maryville's and ORR Zero Tolerance of sexual abuse policies in compliance with the Interim Final Rule
- Other duties as assigned by the Lead Case Manager.
Education/Experience:
- Bachelor's degree in relevant behavioral/social sciences field preferred
- High School Diploma or GED required
- 1 year of experience in case management or in child welfare services preferred
- Bilingual English/Spanish language competency required;
- Strong communication and organizational skills;
- Strong skills in Microsoft Office and web-based databases;
- Strong sense of ethics and capacity to interact with ORR stakeholders;
- Demonstrated willingness to be a team player;
- Must possess a valid driver's license.
- Required to frequently sit, stand, bend, stoop and walk, sometimes for extended periods; able to walk up and down stairs;
- Required to lift/move objects and/or youth weighing in excess of 40 pounds;
- Must have visual, hearing, and learning capabilities sufficient to perform the essential functions defined above.
Environment and Scheduling:
HIPAA PRIVACY TRAINING AND SANCTIONS:
All employees who have access to health information whose confidentiality is protected by the HIPAA Privacy Rule are required by the Rule to receive training so that they have an understanding and knowledge of the Privacy Rule that corresponds to their job responsibilities and of the group health plan's policies and procedures that impact on their job duties. Site specific training on requirements of the HIPAA Privacy Rule and the plan's health information policies and procedures under the direction of the plan privacy officer may be required for this position based upon site specific requirements. Employees who violate the requirements of the HIPAA Privacy Rule will be subject to discipline, up to and including termination.
EMPLOYER RIGHTS:
This description is intended to describe the essential job functions, the general supplemental functions, and the essential requirements for the performance of this job. It is not an exhaustive list of all duties, responsibilities and requirements of a person so classified. Management retains the right to add to or change the duties at any time.
