IT Operations Specialist

1 week ago

Phoenix, United States Kyndryl Full time

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl is seeking an energetic IT Operations Technician to join our Corporate IT team to support Skytap specifically. We have a fun, collaborative environment where the Corporate IT team partners with systems engineering, network engineering, and influences operations engineering practices. This role will support our rapid growth and empower our employees and their reliance on technology by provisioning and managing laptops and Corporate systems, protecting our employees via security best practices, and ensuring the resiliency of our Corporate technology solutions. In addition, the Corporate IT team is proud to be the leader of IT Best Practices adopted throughout Skytap. We are a Unix shop, with Macintosh and mixed SaaS and on-premise tools such as Okta, Jira, Confluence, Slack, and Google Workspace.

The IT Operations Technician will be part of the Operations team and perform first-class help desk support in addition to laptop installations, asset management, user provisioning, patching, and support security protection configurations. This role will influence how we automate, manage, and support technologies used by the Skytap employees, both in our offices and for remote employees.

We delivers the world’s most advanced environments for software development and testing in the cloud. We are in an exciting phase as a tech company emerging from a startup. We are taking our message to a new generation of larger enterprise customers who are turning to our public cloud solutions to accelerate innovation and achieve DevOps efficiencies.

Your Future at Kyndryl

Imagine being part of a dynamic team that values your growth and development. As Technical Support at Kyndryl, you'll receive an extensive and diverse set of technical trainings, including cloud technology, and free certifications to enhance your skills and expertise. You'll have the opportunity to pursue a career in advanced technical roles and beyond – taking your future to the next level. With Kyndryl, the sky's the limit.

Kyndryl currently does not require employees to be fully vaccinated against COVID-19, however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their respective COVID-19 vaccination policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

Your Responsibilities:

  • New hire setup, laptop installations, and user provisioning

  • New hire orientation with a focus on Helpdesk

  • Management of user's and asset's life cycles

  • Management of assets configuration, inventory, and setting, including Security

  • General IT troubleshooting

  • Assist with Corporate IT system patching and upgrades

  • IT Guides & Documentation

Your Qualifications:

  • Extensive experience in a helpdesk role

  • Expertise in Macintosh support, inventory, security etc.

  • Knowledge Okta, Slack, Google Workspace, and Azure administration

  • Self-directing and collaborative work style

  • Get energized from supporting and helping people

  • Ability to take part in off-hours on-call rotation

Software & Technologies:

  • Macintosh hardware and software

  • Google Application Suite

  • Slack, Okta, or similar SaaS tools

  • JAMF Pro

  • Jira, Confluence and ServiceDesk

  • Zabbix Monitoring or similar

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.

Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

  • Veteran Support Specialist

    3 weeks ago

    Phoenix, Arizona, United States CodeNinja It Solutions Full time

    About CodeNinja It Solutions CodeNinja It Solutions is a veteran-owned business dedicated to helping US veterans and military families obtain the documents they need quickly and easily to access benefits faster. Our founders, having personally experienced the challenges of navigating government processes, created CodeNinja It Solutions to provide veterans...

  • Advanced Practice Nurse Specialist

    4 weeks ago

    Phoenix, Arizona, United States Smartwork IT Services Full time

    Job OverviewPosition: Advanced Practice Nurse Specialist Type: Hybrid, Full-time, Mid-Senior levelRole Summary:The Advanced Practice Nurse Specialist will play a crucial role within a healthcare team, overseeing a select group of patients with Chronic Kidney Disease (CKD) stages 3b, 4, 5, and End-Stage Renal Disease (ESRD).This position entails direct...

  • Infrastructure Specialist-Google DevOps

    2 weeks ago

    Phoenix, United States IT EBusiness Consulting Services, Inc Full time

    Job DescriptionJob DescriptionInfrastructure Specialist-Google DevOps*ON SITE PX CSA# S2TF2P Location: Phoenix, AZ (Onsite)Bill Rate: $60/hr.Seat# 5328652CSA# S2TF2P$60 Infrastructure Specialist-Google DevOps*ON SITE PX 09/16/202412/31/2025Infrastructure Specialist - Cloud Application OperationsPhoenixInfrastructure Specialist-Google DevOps GKE Terraform...

  • Corporate Client Relations Specialist

    4 weeks ago

    Phoenix, Arizona, United States Medline Industries - Transportation & Operations Full time

    Position OverviewThe Corporate Account Specialist is tasked with overseeing the daily operations and responsibilities associated with our Prime Vendor clientele within the Homecare Corporate Sales division.Key ResponsibilitiesFacilitate quarterly Customer Business Reviews alongside the Corporate Account representative for the Prime Vendor Group.Collaborate...

  • Software Application Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Paragon IT Professionals Full time

    Paragon IT Professionals is seeking an Application Specialist I to join our team.The selected candidate will play a crucial role in delivering support for the operational application software that is vital for our user community. This position involves addressing incidents that have been escalated from initial IT support on the service desk and managing...

  • Packing and Cleaning Specialist

    4 weeks ago

    Phoenix, United States PuroClean Restoration Specialist of Scottsdale Full time

    Benefits: Flexible schedule Free uniforms Training & development Join our Dynamic Team as a Pack-Out & Fire Technician and Make a Lasting Impact in Restoration! Puroclean Restoration Specialists www.puroclean.com/prs-az is a leading restoration company dedicated to helping people recover and rebuild after disasters. We provide comprehensive restoration...

  • Desk Operations Specialist

    4 weeks ago

    Phoenix, United States The Mayo Clinic Full time

    The Pre-Kidney Referral Desk Operations Specialist position is a non-patient facing position with administrative responsibilities processing incoming Kidney and Pancreas Transplant referrals. The desk operations specialist (DOS) facilitates patient v Operations Specialist, Operations, Transplant, Specialist, Plant, Processing, Manufacturing, Healthcare

  • Software Application Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Paragon IT Professionals Full time

    Paragon IT Professionals is seeking an Application Specialist I to join our dynamic team.This role is essential for delivering support for the operational application software that our users rely on. The selected candidate will address incidents that have been escalated from the initial IT support on the service desk and will handle application-specific...

  • User Technology Specialist

    4 weeks ago

    Phoenix, United States Tech One IT Full time

    Job details:Role: User Technology SpecialistLocation: Phoenix, AZ (Need locals only)Primary Skills: Active Directory, configuration, hardware, windows, support, software and telecommunicationsJob Description:Essential duties include the follow: •Maintains Active Directory including creating computer accounts, making any necessary modifications and changes...

  • User Technology Specialist

    4 weeks ago

    Phoenix, United States Tech One IT Full time

    Job details:Role: User Technology SpecialistLocation: Phoenix, AZ (Need locals only)Primary Skills: Active Directory, configuration, hardware, windows, support, software and telecommunicationsJob Description:Essential duties include the follow: •Maintains Active Directory including creating computer accounts, making any necessary modifications and changes...

  • Software Application Support Specialist

    4 weeks ago

    Phoenix, Arizona, United States Paragon IT Professionals Full time

    Paragon IT Professionals is seeking an Application Specialist I to join our dynamic team.This role is essential for delivering support for critical application software relied upon by our user community. The selected candidate will handle incidents escalated from initial IT support and manage application-specific service requests. Responsibilities include...

  • Technical Data Entry Specialist

    1 day ago

    Phoenix, Arizona, United States DMC Strategic IT Full time

    Job OverviewDMC Strategic IT is a leading NetSuite Solutions Partner for Agriculture and Construction, providing innovative solutions to support strategic and tactical initiatives. We are seeking a Technical Data Entry Specialist to join our IT Services team.Key ResponsibilitiesManage and input technical data into various systems and databases with a focus...

  • Operating Room Specialist

    4 weeks ago

    Phoenix, Arizona, United States Banner Health Full time

    Position OverviewBanner Health is in search of an Operating Room Specialist to join our dedicated team.Job Role & ResponsibilitiesThis role is essential for maintaining the smooth operation of the surgical department. The Operating Room Specialist will undertake various duties including:Ensuring cleanliness and organization of surgical suites.Managing supply...

  • Operations Support Specialist

    7 days ago

    Phoenix, Arizona, United States Exos Partners Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Operations Support Specialist to join our team at EXOS Partners. As an Operations Support Specialist, you will be responsible for providing exceptional customer service to our clients, assisting with various tasks, and supporting the Operations Support team.ResponsibilitiesProvide top-notch...

  • Billing Operations Specialist

    4 weeks ago

    Phoenix, Arizona, United States Southwest Barricades, LLC Full time

    Join Our Team as a Billing Operations Specialist at Southwest Barricades, LLCWe are seeking a dedicated individual to assist in our billing operations. As a Billing Operations Specialist, you will play a crucial role in ensuring accurate and timely billing processes.Key Responsibilities:Perform data entry tasks with precision.Support the proofing and...

  • Lending Solutions Operations Specialist

    1 month ago

    Phoenix, United States The Charles Schwab Corporation Full time

    At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. The Specialist, Lending Solutions applies knowle Operations Specialist, Solutions, Operations, Lending, Specialist, Solution, Manufacturing

  • Operating Room Specialist

    4 weeks ago

    Phoenix, Arizona, United States Dignity Health Full time

    Operating Room Specialist at Dignity HealthDignity Health is a leading healthcare provider committed to delivering exceptional medical services. Our facilities are dedicated to improving the health and well-being of the communities we serve.As an **Operating Room Specialist**, you will be integral in ensuring that surgical environments are meticulously...

  • Security Operations Specialist

    4 weeks ago

    Phoenix, Arizona, United States GardaWorld Full time

    Join GardaWorld as a Security Operations SpecialistAt GardaWorld, we recognize that you possess the right skills, and we are committed to providing you with the ideal opportunity to maximize your potential.Every day presents unique challenges and diverse responsibilities in our dynamic environment. As a Security Operations Specialist, you will play a crucial...

  • Printer Operator Specialist

    1 week ago

    Phoenix, Arizona, United States Metasys Technologies Full time

    Job Title: Printer Operator SpecialistWe are seeking a skilled Printer Operator Specialist to join our team at Metasys Technologies. As a key member of our operations team, you will be responsible for ensuring the smooth operation of our high-volume duplicating equipment, document imaging systems, and mail management systems.Key Responsibilities:Operate...

  • Security Operations Specialist

    4 weeks ago

    Phoenix, Arizona, United States Anderson Security Agency Full time

    Security Operations Specialist - Phoenix, AZ - $20/hr.Schedule: Flexible - Full-time hours Compensation: $20/ hr. + Benefits Location: Phoenix, AZ Employee Benefits: Complimentary CPR/AED/First Aid Training Ongoing Training and Development Opportunities Career Advancement Generous Paid Time Off Longevity Bonus - Paid Biannually Medical, Dental, and Vision...