Customer Support Specialist Pet

4 days ago

Quincy, United States VetJobs Full time
Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.
Job Description

CUSTOMER SUPPORT SPECIALIST - PET
Quincy, IL
ADM Animal Nutrition

We have an immediate opening for a Customer Support Specialist at our Quincy, IL location. This is a Monday through Friday in office role, 7 AM to 4 PM.

This position will coordinate efforts with sales, production, trucking, warehouse, inventory management, formulations and quality assurance to meet customer needs and expectations. Detailed responsibilities for this position include:
Customer service, to include: order taking, order entry and processing; handling initial customer complaints; handle product returns, credit and debit memos; provide product and pricing information as requested, ability to detail products as required; order follow-up; delivery schedules; product shortages; pricing changes; monitor accounts receivable; generate reports for customer history and product sales information; communicate market trends and supply issues; supply MSDS forms, spec sheets, product tags and labels as necessary; investigate and resolve all shipping, pricing and order entry errors.
Key contact for sales team to execute, facilitate, research, and organize sales needs and requests.
Facilitating the Formulations department on communicating changes to existing formulas and setting up new formulas for new/existing customers as requested by sales and customer base.
Work closely with production facilities to coordinate production, logistics, availability, and communicate as necessary to customer, sales, etc.
Monitor customer orders to help predict market trends and communicate information to purchasing, pricing and sales.

Additional Qualifications/Responsibilities

Requirements for this position include:
Bachelor's degree preferred, but not required. One or more years of experience in Customer Service and/or Sales Support.
Superior verbal and written communications, problem-solving, and organizational skills.
Demonstrated ability to handle multiple tasks and prioritized work load.
Strong computer skills, preferably with Microsoft Office applications.
Extensive keyboard and telephone use, sitting for extended periods of time.
Excited about this role but don't meet every requirement listed? Studies show that often applicants will self-select out if they don't check every box. We encourage you to apply anyway. You may be just the right candidate for this role or another one of our openings.
ADM requires the successful completion of a background check.

  • Customer Support Specialist

    2 weeks ago

    Quincy, United States Archer Daniels Midland Company (ADM) Full time

    CUSTOMER SUPPORT SPECIALIST - PETQuincy, ILADM Animal NutritionWe have an immediate opening for a Customer Support Specialist at our Quincy, IL location. This is a Monday through Friday in office role, 7 AM to 4 PM.This position will coordinate efforts with sales, production, trucking, warehouse, inventory management, formulations and quality assurance to...

  • Customer Support Specialist

    5 days ago

    Quincy, United States Archer Daniels Midland Company Full time

    Job DescriptionCUSTOMER SUPPORT SPECIALIST - PET Quincy, IL ADM Animal Nutrition We have an immediate opening for a Customer Support Specialist at our Quincy, IL location. This is a Monday through Friday in office role, 7 AM to 4 PM. This position will coordinate efforts with sales, production, trucking, warehouse, inventory management, formulations and...

  • Customer Support Specialist

    2 weeks ago

    Quincy, United States ADM Full time

    Job Description CUSTOMER SUPPORT SPECIALIST - PETQuincy, ILADM Animal NutritionWe have an immediate opening for a Customer Support Specialist at our Quincy, IL location. This is a Monday through Friday in office role, 7 AM to 4 PM.This position will coordinate efforts with sales, production, trucking, warehouse, inventory management, formulations and quality...

  • Pet Care Specialist

    3 weeks ago

    Quincy, Massachusetts, United States Niemann Foods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Pet Care Specialist to join our team at Niemann Foods. As a Pet Care Specialist, you will be responsible for providing exceptional customer service while bathing, checking in and checking out animals.Key ResponsibilitiesProvide excellent customer service, ensuring positive customer relations...

  • Customer Support Specialist

    5 days ago

    Quincy, Illinois, United States Archer Daniels Midland Company Full time

    Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at Archer Daniels Midland Company. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide timely and effective customer...

  • Customer Support Specialist

    2 days ago

    Quincy, Illinois, United States ADM Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at ADM Animal Nutrition in Quincy, IL. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, coordinating efforts with sales, production, and logistics, and ensuring customer...

  • Customer Support Specialist

    2 days ago

    Quincy, Illinois, United States ADM Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled Customer Support Specialist to join our team at ADM in Quincy, IL. As a key member of our sales team, you will be responsible for providing exceptional customer service, coordinating sales efforts, and ensuring seamless communication between sales, production, and logistics teams.Key...

  • Customer Support Specialist

    3 days ago

    Quincy, Massachusetts, United States Crimson Ventures Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Support Specialist to join our team in Berlin-Mitte. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProcess customer inquiries via email, phone, and chatSupport customers in using job...

  • Customer Support Specialist II

    4 weeks ago

    Quincy, Massachusetts, United States Boston Scientific Full time

    Position Overview The Customer Support Specialist II plays a crucial role in managing and addressing customer requests and inquiries. This position is essential for ensuring a seamless experience for our clients. Key Responsibilities Process and manage customer orders efficiently. Track and monitor shipments to ensure timely delivery. Respond...

  • Customer Support Specialist

    3 days ago

    Quincy, Illinois, United States Archer Daniels Midland Company Full time

    About the RoleWe are seeking a highly skilled Customer Support Specialist to join our team at Archer Daniels Midland Company. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesCoordinate efforts with sales, production, trucking, warehouse, inventory management,...

  • Customer Support Specialist

    4 weeks ago

    Quincy, Massachusetts, United States Healthcare Financial, Inc. Full time

    Position OverviewMake a Significant Difference in the Lives of OthersAre you a dedicated individual with a strong desire to assist those in need? Do you recognize the importance of advocacy and wish to make a positive impact in your community? If so, this role may be the perfect fit for you.At Healthcare Financial, Inc., we are committed advocates for...

  • Client Support Specialist

    4 weeks ago

    Quincy, Massachusetts, United States Dependable Cleaners Full time

    Client Support Specialists - Part TimeBecome a valued member of Dependable Cleaners as a Part Time Client Support Specialist. We seek individuals who excel in financial transactions, deliver outstanding face-to-face customer service, and demonstrate exceptional communication abilities.As a Client Support Specialist at Dependable Cleaners, you will warmly...

  • Customer Support Specialist

    3 days ago

    Quincy, Illinois, United States Archer Daniels Midland Company Full time

    Job DescriptionWe are seeking a highly skilled Commercial Sales Coordinator to join our team at ADM Animal Nutrition in Quincy, IL.This is a Monday through Friday in-office role, 7 AM to 4 PM, where you will coordinate efforts with sales, production, trucking, warehouse, inventory management, formulations, and quality assurance to meet customer needs and...

  • Client Support Specialist

    4 weeks ago

    Quincy, Massachusetts, United States Dependable Cleaners Full time

    Dependable Cleaners is in search of dedicated Part-Time Client Support Specialists to enhance our team. Ideal candidates will possess experience in cash management, face-to-face customer interactions, and exhibit strong communication skills. Our Client Support Specialists greet customers warmly and ensure precise transactions, fostering an environment where...

  • Customer Support Specialist

    6 days ago

    Quincy, United States Archer Daniels Midland Company Full time

    Job Description Customer Support Specialist Quincy, IL ADM Animal Nutrition We have an immediate opening for Sales Coordinators at our Quincy, IL location. This is a Monday through Friday in office role, 7 AM to 4 PM. This position will coordinate efforts with sales, production, trucking, warehouse, inventory management, formulations and quality assurance to...

  • Customer Support Specialist

    3 weeks ago

    Quincy, United States ADM Full time

    Job Description Commercial Sales CoordinatorQuincy, ILADM Animal NutritionWe have an immediate opening for Sales Coordinators at our Quincy, IL location. This is a Monday through Friday in office role, 7 AM to 4 PM.This position will coordinate efforts with sales, production, trucking, warehouse, inventory management, formulations and quality assurance to...

  • Senior Customer Support Specialist

    3 weeks ago

    Quincy, Massachusetts, United States Circle K Stores, Inc. Full time

    Position OverviewWe are seeking a dedicated Customer Service Lead to oversee our customer support operations. This role is essential in ensuring a high standard of service delivery and enhancing customer satisfaction.Key ResponsibilitiesManage and guide a team of customer service representatives.Ensure flexible scheduling to meet customer needs.Implement...

  • PET/CT Imaging Specialist

    19 hours ago

    Quincy, Massachusetts, United States Shared Medical Services Full time

    PET/CT Technologist OpportunityWe are seeking a skilled PET/CT Technologist to join our team at Shared Medical Services. As an employee-owned company, we prioritize patient care and innovation.Key Responsibilities:Perform imaging procedures, including administering contrast agents and radiopharmaceuticalsConduct equipment quality checks and adhere to quality...

  • IT Support Specialist

    3 weeks ago

    Quincy, Illinois, United States Vaco Full time

    Vaco Technology is in search of a IT Support Specialist to join our team. This role involves providing technical assistance in a dynamic manufacturing environment, where you will be responsible for supporting internal staff utilizing Windows 10 and Office 365. This position requires a hands-on approach to IT support, including daily tasks such as...

  • Customer Quality Specialist

    4 weeks ago

    Quincy, United States Archer Daniels Midland Company Full time

    Job DescriptionCustomer Quality Specialist - Quincy, ILJob SummaryThe Customer Quality Specialist will act as the liaison between ADM and customers on all standard documentation requests for quality and food safety related matters. The Customer Quality Specialist is an entry-level role within the Customer Quality Team. This role will be introduced to...