Gameday Operations Internship

1 week ago

Aurora, United States AEG Full time
Job Title: Gameday Operations Intern
Reports To: Gameday Operations Manager
Location: Aurora, IL
Duration: May 2025 - August 2025
Salary/Position: Unpaid Internship

Position Summary:
The Gameday Operations Intern will assist in the coordination and execution of all game day operations for River Light FC USL. This role provides hands-on experience in the sports industry and offers exposure to the behind-the-scenes work involved in event management, operations, and logistics.

Key Responsibilities:

  • Gameday Setup & Teardown: Assist with pre-game setup, including venue preparation, field/court setup, signage, promotional items, and operational equipment. Aid in the post-game teardown and organization.
  • Fan Experience: Work closely with the fan engagement team to ensure a positive gameday experience for fans, including managing fan zones, promotional giveaways, and hospitality areas.
  • Ticketing Support: Assist in ticket sales and distribution, including will-call operations and troubleshooting any ticket-related issues.
  • Vendor & Partner Coordination: Support communication and coordination with vendors, sponsors, and media to ensure proper setup and functionality on game days.
  • On-Field Management: Help with in-game operations, such as managing ball kids, assisting with halftime shows, and coordinating on-field promotions.
  • Event Staff Supervision: Assist in managing volunteers and part-time staff to ensure smooth execution of their responsibilities throughout the event.
  • Health & Safety Compliance: Ensure all safety protocols are followed and that the venue complies with local health and safety guidelines.
  • Customer Service: Provide excellent customer service by addressing fan inquiries, resolving complaints, and enhancing the overall fan experience.
  • Post-Game Reporting: Assist in compiling post-game reports, documenting operational successes, challenges, and areas for improvement.
Qualifications:
  • Currently pursuing a degree in Sports Management, Event Management, Business, or a related field.
  • Excellent organizational and time management skills.
  • Ability to work in a fast-paced, high-pressure environment.
  • Strong interpersonal and communication skills.
  • Passion for sports and a desire to work in the sports industry.
  • Ability to work evenings, weekends, and holidays as required by the event schedule.
  • Physical ability to lift and carry equipment (up to 50 lbs).
Benefits:
  • Hands-on experience in sports management and event operations.
  • Opportunities to network with professionals in the sports industry.
  • Potential for academic credit, subject to your educational institution's approval.
  • Complimentary tickets to various other local games and events.


To Apply:
Submit your resume and cover letter to info@riverlightfc.com

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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