Current jobs related to Field Support Tech IFA - Montgomery - H&R Block

  • Automation Support Specialist

    3 hours ago

    Montgomery, Alabama, United States Premier Tech Full time

    About the RoleWe are seeking a highly skilled Automation Support Technician to join our Technical Support team at Premier Tech Systems and Automation. As a key member of our team, you will play a critical role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesTroubleshoot complex issues with our customers' equipment...

  • Automation Support Specialist

    6 days ago

    Montgomery, Alabama, United States Premier Tech Full time

    About the RoleWe are seeking a highly skilled Automation Support Technician to join our Technical Support team at Premier Tech Systems and Automation. As a key member of our team, you will play a critical role in providing exceptional customer service and technical support to our clients.Key ResponsibilitiesTroubleshoot complex issues with our customers'...

  • Technical Support Engineer

    2 weeks ago

    Montgomery, Alabama, United States Premier Tech Full time

    About the RoleWe are seeking a highly skilled Automation Support Specialist to join our Technical Support team at Premier Tech Systems and Automation. As a key member of our team, you will play a critical role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesTroubleshoot complex technical issues encountered by...

  • Automation Support Technician

    4 months ago

    Montgomery, United States Premier Tech Full time

    As a team member in our Technical support team, you will develop expertise in Premier Tech Systems and Automation’s equipment, guiding our customers through troubleshooting challenges and recommending solutions to improve their uptime. Your future team At Premier Tech Systems and Automation, we enhance our clients’ manufacturing facility...

  • Automation Support Specialist

    6 days ago

    Montgomery, Alabama, United States Premier Tech Full time

    About the RoleWe are seeking a highly skilled Automation Support Technician to join our Technical Support team at Premier Tech Systems and Automation. As a key member of our team, you will play a critical role in delivering exceptional customer service and support to our clients.Key ResponsibilitiesTroubleshoot complex issues with our customers' equipment...

  • Technical Support Engineer

    2 weeks ago

    Montgomery, Alabama, United States Premier Tech Full time

    About Premier Tech Systems and AutomationWe are a leading provider of innovative and high-value systems that enhance our clients' manufacturing facility efficiency. Our expertise lies in integrating robotics and automation solutions to meet the needs of various industries.Your Future Role and ResponsibilitiesTroubleshoot complex issues encountered by...

  • Project Management Specialist

    1 week ago

    Montgomery, Alabama, United States Tech Providers Inc. Full time

    Job SummaryAt Tech Providers Inc., we are seeking a highly skilled Project Management Specialist to join our team. As a key member of our project management team, you will be responsible for managing one or more small to medium-sized, moderately complex projects.Key ResponsibilitiesLead and manage project teams to deliver projects on time and within...

  • Client Support Specialist

    3 weeks ago

    Montgomery, Alabama, United States V-Tech Solutions Full time

    Client Support Specialist - COMPETITIVE PAY Overview: V-Tech Solutions, Inc. is actively searching for enthusiastic and dedicated client support professionals to join our team. This role is designed for individuals who are passionate about delivering exceptional service and guidance to clients facing challenges with their accounts. Position Details: This is...

  • Project Manager

    1 week ago

    Montgomery, Alabama, United States Tech Providers Inc. Full time

    Job DescriptionWe are seeking a highly skilled Project Manager to join our team at Tech Providers Inc. as a key member of our project management team.Key Responsibilities:Manage medium to large-sized, moderately to highly complex projects from initiation to closure.Develop and implement project management methodologies, such as Agile and Waterfall, to ensure...

  • IT Field Support Technician_Montgomery

    3 weeks ago

    Montgomery, United States Red Knight Solutions, LLC Full time $400 - $1,000

    Job DescriptionJob DescriptionOur mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships.Red Knight Solutions is looking for a regular Field Specialist to join its Infrastructure Delivery...

  • Field Support Specialist

    1 week ago

    Montgomery, Alabama, United States Red Knight Solutions, LLC Full time

    Job SummaryRed Knight Solutions, LLC is seeking a skilled Field Support Specialist to join its Infrastructure Delivery team. As a key member of our team, you will be responsible for providing top-notch hardware-focused, break-fix services and solutions to our clients.Key ResponsibilitiesPerform a variety of hardware-focused, break-fix services and solutions...

  • IT Systems Specialist

    1 week ago

    Montgomery, Alabama, United States Tech Providers Inc. Full time

    Job Description**Job Title:** IT Systems Specialist - Accounting Systems Expert**Job Summary:** Tech Providers Inc. is seeking an experienced IT Systems Specialist to join our team as an Accounting Systems Expert. The successful candidate will be responsible for providing technical support and expertise to our accounting department, ensuring the smooth...

  • Desktop Support Technician

    2 months ago

    Montgomery, United States AA2IT Full time

    Location: SONIC AUTOMOTIVE: 731 Eastern Blvd, Montgomery AL MUST: Field Tech experience client facing/executive customer service. Troubleshooting and preventative maint of site. Warranty Dell support. Mac experience is a plus. Certification Requirements: A+/nice to have Dell/Lenovo/Mac Troubleshooting Dell laptop/desktop PCs. Working with end-users to...

  • IT Systems Specialist

    2 days ago

    Montgomery, Alabama, United States Tech Providers Inc. Full time

    Job Title: IT Systems SpecialistAt Tech Providers Inc., we are seeking an experienced IT Systems Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our accounting systems and infrastructure.Key Responsibilities:Provide technical support and maintenance for our accounting systems,...

  • Mainframe Systems Analyst and Developer

    3 weeks ago

    Montgomery, Alabama, United States Tech Providers Inc Full time

    Job DescriptionJob Title: Mainframe Programmer AnalystCompany: Tech Providers IncJob Type: ContractDuration: 12+ MonthsLocation: OnsiteAbout the Role:We are seeking a highly skilled Mainframe Programmer Analyst to join our team at Tech Providers Inc. As a Mainframe Programmer Analyst, you will be responsible for performing professional programming and...

  • Field Technical Support Engineer

    3 weeks ago

    Montgomery, Alabama, United States Viscofan Full time

    Job OverviewPosition Title: Field Technical Support EngineerReports To: Technical Service ManagerDepartment: Technical Service/Field OperationsWork Schedule: Primarily Monday to Friday during standard business hours, with flexibility required for customer demands, including potential weekend and evening work.Geographical Scope: United StatesRole Objective:...

  • MS Power Platform Developer

    5 days ago

    Montgomery, Alabama, United States Tech Providers Full time

    Job DescriptionWe are seeking a highly skilled MS Power Platform Developer to join our team at Tech Providers.Key Responsibilities:Design and develop cloud-based applications using PowerApps, PowerBI, PowerAutomate, and SharePoint.Provide support for the improvement of financial accounting processes, including Microsoft 365 Power Platform development and...

  • Senior Network Architect

    2 days ago

    Montgomery, Alabama, United States Tech Providers Inc. Full time

    Tech Providers Inc. is seeking a highly skilled Network Engineer to join our team in Montgomery, AL. As a Network Engineer, you will be responsible for designing, deploying, and maintaining LAN, WAN, and cloud networking solutions. Your expertise in routing and switching protocols, including OSPF, BGP, EIGRP, and MPLS, will be essential in ensuring the...

  • CT Technologist or CT Tech in Ohio

    2 days ago

    Montgomery, Vermont, United States K.A. Recruiting Full time

    Exciting CT Tech Opportunity in OhioWe are seeking a skilled and dedicated CT Technologist to join our team at K.A. Recruiting. This is a full-time and permanent position with opportunities for growth and a comprehensive benefits package.Key Responsibilities:Operate CT scanners to produce high-quality images for diagnostic purposesCollaborate with...

  • Customer Service Representative

    21 hours ago

    Montgomery, Alabama, United States V-Tech Solutions Full time

    Customer Service Representative Job DescriptionV-Tech Solutions, Inc. is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing top-notch customer service and support to our clients.Key Responsibilities:Provide...

Field Support Tech IFA

4 months ago

Montgomery, United States H&R Block Full time

517555BR

Title:

Field Support Tech IFA - S

What you'll do... :

Provides technical PC, peripheral, network and software break-fix, on-site, phone, chat and off-phone for retail tax offices worldwide enabling end users to operate efficiently and effectively. Utilizes software solutions, knowledge base, personal knowledge, and computer systems to resolve and track user incidents. Effectively opens and works support requests and escalates to the appropriate people/team as necessary. Effectively communicates and assists clients regarding their technical support issues. Serve as a liaison between business partners, Lead FST/CSM and TSC to identify and resolve problems.

Day to day you'll…

  • Coordinate the setup, shutdown and support of PC hardware and software for H&R Block's field company offices in compliance with instructions provided by CSC

  • Maintain, troubleshoot, and support field systems in company-owned field offices by phone, chat and on-site visits.

  • Help troubleshoot/support FR offices by phone and chat.

  • Maintain an inventory of district resources. Maintain hot spare tracking and control for computer equipment in the district.

  • Ensure essential communication with Business Partners and Lead Field Systems Technician/Company Support Manager on support issues and needs.

  • Maintain network and telephone systems in company offices.

  • Document hardware problems and their resolution within the ticketing system.

  • Assist with special projects, as needed.

  • Remote into and/ or control desktops to resolve technical issues.

  • Follow established processes and procedures to work cases and handle inquiries to resolve office and associate issues.

  • Maintain a technical working knowledge of product or products supported by the department.

  • Handle Field contacts while ensuring quality measurement procedures, and work instructions are maintained within policy guidelines.

  • Perform other duties as assigned.

Job ID:

517555BR

Address1:

Forest Hill Shopping Center

City:

Montgomery

State:

Alabama

Employee Type:

Seasonal - Corporate

What you'll bring to the team... :

Education:

  • High school diploma or equivalent

Work Experience:

  • Experience with Windows Environment, Windows network configurations and MS Office (or equivalent)

  • Access to and ability to drive a motor vehicle; possession of a valid driver's license; adequate insurance coverage as required by applicable state law and a good driving record.

  • Ability to work independently or on a team

  • Oral, written and interpersonal communication skills

  • Demonstrated decision making, analytical and problem-solving skills.

  • Demonstrated organization, prioritization and project coordination skills.

  • Demonstrated ability to set up, maintain, and troubleshoot computer hardware, networks and systems.

Posting Title:

Seasonal FST - Seasonal, Field & Phone Support Tech​

Sponsored Job:

#hrbjobs #indeedjn

Job Family:

Engineering & Ops

WOTC Eligibility Check:

Yes