Sales Manager

2 weeks ago


Florence, United States PCH, Inc. Full time

At the Marriott Shoals Hotel & Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our property is in the final stages of a total renovation that embraces the local history and heritage of the music industry in the Shoals area. The property has long been the premier hotel and events venue for the entire region, offering the luxury and modern amenities to create unparalleled guest experiences whether visiting for business or pleasure. We are seeking a dynamic, results-driven Sales Manager to join our team. Consistently ranked among the top Marriott properties in the country based on guest feedback, the property offers a tremendous opportunity for a hospitality sales professional to excel and build a strong portfolio of new and returning business.

Your Role: As the Sales Manager, you will be responsible for proactively soliciting and managing group and catering-related opportunities. You will take charge of maximizing revenue potential by actively upselling each business opportunity. This role is crucial in achieving both personal and team-related revenue goals, ensuring the seamless handover of business for proper service delivery.

Key Responsibilities

  • Proactively Solicit & Manage: Identify and manage group and catering-related opportunities.
  • Maximize Revenue: Actively identify and upsell opportunities to maximize revenue for the resort. Drive personal and team-related revenue targets.
  • Service Excellence: Consistently strive to maintain service excellence and support Marriott’s Service and Relationship Strategy by delivering exceptional service, driving customer loyalty, and exceed each client’s expectation.
What You Bring
  • Proven experience in sales, ideally within the hospitality industry.
  • Strong ability to upsell and maximize revenue opportunities.
  • Excellent communication, organization, and time management skills.
  • A passion for delivering incredible service and building long-term customer relationships.
  • A team-oriented mindset with a drive to achieve both personal and team goals.
Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact on our sales strategy and customer experience. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:
  • Competitive salary + sales incentive + annual bonus
  • Full health benefits with multiple packages to choose from to meet your needs, including FSA and HSA options
  • 401k with matching
  • Extensive travel, golf, F&B, and retail discounts, including access to worldwide Marriott travel discounts.
  • And much, much more


If you’re ready to elevate your career in hospitality sales and be part of a team that strives for excellence, we’d love to hear from you

Apply now to join Marriott Shoals Hotel & Spa and help us continue our tradition of excellence.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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