Current jobs related to Relationship Banker - Boston - HarborOne Bank
-
Relationship Banker
1 week ago
Boston, MA , USA, United States Bank of America Full timeJob Title: Relationship BankerJob Summary:We are seeking a Relationship Banker to join our team at Bank of America. As a Relationship Banker, you will be responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources. You will also be responsible for accurately and efficiently processing cash...
-
Relationship Banker
6 days ago
Boston, MA , USA, United States Bank of America Full timeJob Description:Brighton Financial Center is seeking a skilled Relationship Banker to join our team. As a Relationship Banker, you will be responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources. Your key responsibilities will include accurately and efficiently processing cash...
-
Relationship Banker
1 day ago
Boston, MA , USA, United States Bank of America Full timeJob Description:At Bank of America, we are committed to helping our clients achieve their financial goals through personalized service and expert guidance. As a Relationship Banker, you will play a critical role in building strong relationships with our clients, understanding their financial needs, and providing tailored solutions to meet those needs.Key...
-
Relationship Banker
2 days ago
Boston, MA , USA, United States HarborOne Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused Relationship Banker to join our team at HarborOne Bank. As a key member of our branch team, you will be responsible for delivering exceptional customer experiences, building strong relationships with our customers, and driving profitable growth.Key ResponsibilitiesCustomer ExperienceProvide...
-
Relationship Banker
1 week ago
Boston, MA , USA, United States HarborOne Bank Full timeJob SummaryWe are seeking a highly motivated and customer-focused Relationship Banker to join our team at HarborOne Bank. As a key member of our branch operations, you will be responsible for delivering exceptional customer experiences, building strong relationships, and driving profitable growth.Key ResponsibilitiesCustomer ExperienceProvide personalized...
-
Relationship Banker
1 week ago
Boston, Massachusetts, United States East West Bank Full timeAbout the RoleAs a Relationship Banker at East West Bank, you will play a key role in building and maintaining long-lasting relationships with our customers. You will be responsible for identifying and understanding customers' financial needs and offering tailored solutions to meet their goals.Key ResponsibilitiesAchieve quarterly and annual sales goals by...
-
Citizens Banker
2 months ago
Boston, United States Citizens Financial Group, Inc. Full timeSalary Range: $23.00 - $29.35 / hour Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice. What you'll do. Are you outgoing? Do you get sati Banker, Bilingual, Financial, Business Partner, Relationship
-
Personal Banker
2 weeks ago
Boston, United States Cambridge Financial Full timePOSITION: PERSONAL BANKER - CHARLESTOWN Summary: At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well-being. We are committed to exceeding expectations and having a strong commitment to diversity and inclusion. The Personal Banker will demonstrate our core values and will focus on...
-
Wealth Banking Services
2 weeks ago
Boston, United States U.S. Bancorp Full timeWealth Banking Services (WBS) Private Banking is responsible for developing, managing, and retaining relationships with high income/high net worth private banking clients. Provides advice, counsel, and high-level customer service to meet the financia Banking, Wealth, Banker, Private, Business Development, Service
-
Banker I Allston Area
3 weeks ago
Boston, United States Rockland Trust Full timeAs a Banker at Rockland Trust, you are a key player in the Retail Branch setting, providing exceptional customer service and expert financial guidance to our clients. Each day, you will use your broad range of financial knowledge and communication skills to address customer needs, ensuring that each customer leaves satisfied not only today, but for years to...
-
Private Banker II
2 weeks ago
Boston, Massachusetts, United States First Citizens Bank Full timeJob SummaryAs a Private Banker II at First Citizens Bank, you will play a critical role in supporting the growth and profitability goals of our Wealth Management division. You will be responsible for developing relationships with high net worth individuals and families to provide customized banking solutions and wealth management services.Key...
-
Banker I Dorchester Area
3 weeks ago
Boston, United States Rockland Trust Full timeAs a Banker at Rockland Trust, you are a key player in the Retail Branch setting, providing exceptional customer service and expert financial guidance to our clients. Each day, you will use your broad range of financial knowledge and communication skills to address customer needs, ensuring that each customer leaves satisfied not only today, but for years to...
-
Banker I Dorchester Gallivan Branch
3 weeks ago
Boston, United States Rockland Trust Full timeAs a Banker at Rockland Trust, you are a key player in the Retail Branch setting, providing exceptional customer service and expert financial guidance to our clients. Each day, you will use your broad range of financial knowledge and communication skills to address customer needs, ensuring that each customer leaves satisfied not only today, but for years to...
-
Citizens Banker
3 months ago
Boston, United States Citizens Full timeJob DescriptionDescriptionSalary Range: $23.00 - $29.00 / hour Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.What you'll doAre you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you’re a...
-
Citizens Banker
4 months ago
Boston, United States Citizens Full timeDescriptionSalary Range: $23.00 - $29.00 / hour Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.What you'll doAre you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you’re a “people person” who...
-
Citizens Banker
1 month ago
Boston, United States Citizens Full timeDescriptionSalary Range: $24.15 - $29.35 / hour Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.What you'll doAre you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you’re a “people person”...
-
Commercial Banker, CDFIs/Non-profit Sector
4 months ago
Boston, United States Amalgamated Bank of NY Full timeJob DescriptionJob DescriptionAmalgamated Bank, America’s socially responsible bank, seeks a Boston-based Commercial Banker focused on commercial lending that furthers our vision of economic, social, racial, and economic justice. This banker will be responsible for expanding our mission-driven lending to values-aligned institutions in the New England...
-
Relationship Banker
3 months ago
Boston, United States Bank of America Full timeDescription : This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep...
-
Citizens Banker
3 months ago
Boston, United States Citizens Full timeDescriptionSalary Range: $23.00 - $29.35 / hour Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.What you'll doAre you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you’re a “people person”...
-
Citizens Banker
2 months ago
Boston, United States Citizens Full timeJob DescriptionDescriptionSalary Range: $23.00 - $29.35 / hour Citizens Bankers are the face of the branch. They devote their time getting to know their customers and building lasting relationships by providing trusted advice.What you'll doAre you outgoing? Do you get satisfaction out of helping others and offering sound advice? If you’re a...
Relationship Banker
4 months ago
Who We Are:
For over a century, HarborOne’s mission has not wavered, total commitment to our customers, our communities, and our colleagues. Founded in 1917 to serve the growing financial needs of our local communities, HarborOne continues to honor and embrace its commitment to strengthen and empower the communities where our customers and employees live and work.
Today, HarborOne has 30 branches in southeastern Massachusetts and Rhode Island and 2 commercial lending offices in Boston and Providence. Our corporate values of accountability, integrity, respect, trust and teamwork are core to how we manage our business and our relationships with our customers. Working at HarborOne will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Job Description:
Under the direction of the Branch Manager, the Relationship Banker will embrace the mission of relationship building and profitable growth. This is a cross-functional team member empowered to create an exceptional customer experience by meeting customer needs and delivering solutions from the initial greeting to fulfillment. This position requires in-depth knowledge of all branch products and services, operational systems, and applications/technologies.
ResponsibilitiesResponsibilities:
Customer Experience
- Empowered to create an exceptional customer experience by meeting customer needs and delivering solutions from initial greeting to fulfillment.
- Continually exceeds customer service standards and expectations of the branch model including memorable greetings, active lobby management, technology on-boarding, and building loyal relationships.
- Educate and engages customers on additional financial solutions.
- Promote and drive high customer service standards to achieve high levels of customer satisfaction.
- Be the face of HarborOne Bank by presenting a professional, friendly and helpful appearance with every customer interaction.
Profitable Relationships
- Independently facilitates and handles complex conversations on all business needs and guides customers to improve their overall financial well-being
- Open new accounts and perform transactions as needed
- Acquire low cost core relationships in consumer and business categories
- Achieve success in all goal categories as assigned. Consistently meet individual performance goals and contribute to team objectives.
- Actively participate in all bank-wide sales campaigns and programs
- Process all transactions including basic teller processing as well as new account opening, loan origination and closings, general maintenance and cross-business referrals
Branch Operations
- Provide support as needed to conduct reconcilement in-Branch with Branch Settlement, Debit Cards, ATM, and Recyclers
- Process all transactions including basic teller processing as well as new account opening, loan origination and closings, general maintenance and cross-business referrals
- In the absence of the Branch Manager, may be required to take on additional responsibility to actively run the business
Problem Solving
- Leverage problem solving and strong communication skills to resolve customer issues as quickly and efficiently as possible while focusing on deepening customer relationships
- Possesses advanced understanding of financial services, HarborOne products, policies, and procedure and serves as a decision maker
Required Skills:
- 3-5 years of retail banking or retail experience.
- Strong attention to detail and the ability to multi-task and balance multiple priorities.
- Excellent communication skills both in-person and over the phone.
- Ability to tailor features and benefits of solutions to customers with varying financial needs.
- Possesses outgoing team ordinated personality with outstanding verbal, written and interpersonal communication skills.
- Self-motivated and exudes confidence with customers while presenting solutions.
- Strong ability to educate and connect customers to alternative channels by leveraging technology.
- Ability to adapt quickly to change.
- Ability to maintain composure and resolve customer complaints and requests independently under high pressure situations.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Desired Skills:
- Prior experience working in a fast-paced sales, retail, hospitality, or banking environment.
- Bachelor’s degree from a four-year college or university.
Compensation:
$24 - $30 hourly, plus incentives. Offers will be determined based on job-related knowledge, skills, experience, and location.
Benefits:
Our benefit package* may include:
- Paid vacation and sick time
- Medical and dental insurance
- Pre-tax premium program
- Health Reimbursement Account/Health Savings Account
- Employee Stock Ownership Plan (ESOP)
- 401K plan
- Life Insurance
- Tuition reimbursement and tuition assistance programs
- Short term and Long term disability insurance