Account & Product Manager

3 weeks ago

Bentonville, United States Design Group Americas Full time
Job Description

  • Demonstrate behavior that aligns with DGA's core values of People, Pace, Passion, and Purpose.
  • Act as a liaison between sales, customers, and all internal teams.
  • Establish strong working relationships with the buying team, collaborating directly in their layout center to address all business needs.
  • Collaborate with product development and creative teams in developing sales sheets.
  • Request images of new and existing products for sales presentations.
  • Work with product development for in-store merchandising and promotional opportunities.
  • Coordinate sales collateral as needed.
  • Maintain and update customer line lists for accuracy.
  • Maintain and complete customer item set-up sheets.
  • Manage the SKU setup process for non-stock line or custom products.
  • Work closely with the sales team to generate and provide detailed retailer quotes for all items within assigned categories.
  • Assist the sales team with various projects such as catalog and sales sheet mailings, sample mailings, competitive product, and market research.
  • Manage sample requests for sales presentations and industry trade shows, tracking and ensuring on-time arrival, including the packing of samples into cartons and suitcases.
  • Assist leadership in investigating and resolving disputes from store claims related to excess defectives, aiming to recover unjustly deducted funds.
  • Coordinate and attend inter-department meetings on behalf of the mass sales department and assist sales managers in communicating details required to move all opportunities through the company's order-to-shipment process.
  • Collaborate with sourcing and product development teams to develop and maintain accurate internal costing.
  • Manage order maintenance and maintain levels of inventory in domestic warehouses for assigned categories, focusing on minimizing excess stock and increasing reorders on profitable items.
  • Partner with Walmart's replenishment team to analyze forecasts and implement strategies that drive weekly orders and increase sales.
  • Archive prototype samples for the sales team.
  • Assist Product Coordinator with sample management.
Required Experience
  • 2 years of undergraduate work, particularly in business, is preferred. A 4-year degree is highly desirable.
  • Industry experience in a comparable position, or an equivalent combination of education and experience, including direct experience with Walmart.
  • Must have experience working with RetailLink and QMS. Nova and Luminate experience is a plus.
  • Intermediate proficiency in Microsoft Office products, particularly Excel, with the ability to learn new software quickly. Power BI experience a plus.
  • Excellent prioritization, interpersonal, multi-tasking, and organizational skills.
  • Strong sense of urgency and attention to detail, with the ability to maintain confidentiality.
  • Ability to follow established procedures quickly, efficiently, and accurately.
  • Must be a self-starter with the ability to consistently solve both single and complex issues.
  • Ability to meet varying deadlines in a fast-paced environment.
  • High level of professionalism and patience when dealing with staff, vendors, and customers.
  • Strong oral and written communication skills, with the ability to interact with all levels of the organization, including external customers and vendors.

Candidates must be located in the Bentonville / Northwest Arkansas area.

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