Infrastructure Engineer
1 week ago
Engineering
Job Description
Essential Job Functions:
• Set up/Kitting hardware peripherals such as PC, server, printer, iPhone, and handy terminals.
• Create and update technical documents for configuration record and frequent operation
procedure. Maintain Configuration Management Database, change history.
• Respond to end user's inquiry to solve technical problem through e-mail, phone, desktop
screen share, or on-site.
• Work with hardware / software vendors to obtain quotes, and/or deal with device repair
requests.
• Join meeting to clarify customer's requirement and plan / quote implementation project.
• Backup and restore data and databases (MySQL / Oracle)
• Proactively communicate with customers to find unreported minor issues and opportunities to
introduce new technologies. Checkup systems to find potential root cause issue to prevent
before problem happens.
Skills/Qualifications
• Required Technical Skills
• Dell or HP Intel x64 Server Hardware
• Windows PC/Server installation, administration
• Hyper-V or VMware
• LAN (L2 switching, wireless)
• Basic network protocols including DHCP, DNS, SMTP, HTTP, FTP, SSL
• Preferred Technical Skills
• IPSec VPN, Static Routing, BGP
• PRTG, TeamViewer, SonicWall, Cisco IOS
• Management Protocol including SNMP, WMI
• Amazon Web Services
• Windows Domain administration
• IIS, Apache administration
• Messaging, ETL Tool configuration (IBM MQ, HULFT, etc.)
• Oracle Database, MySQL administration
• Server backup, recovery administration
• Batch script
• Be self-starters who are flexible and work well with everyone.
• Accurate and careful to avoid human error during critical operation, to keep integrity of
documents.
• Interest in pursuing new technologies.
Education and / or Experience
• Bachelor's degree in computer science or a similar field for technical support roles.
• Experience in troubleshoot PC, Active Directory administration and configure managed
network switch and firewall.
Language Skills:
• Fluent English and Japanese
• Strong verbal communication skills with customer executives and end users in both English
and Japanese.
• Strong written skills for technical documentation with Excel and Power Point.
To apply please email me your resume to asasaki@pasona.com
Job Details
City: Torrance
State: CA
Job Type: Permanent Job
Salary High: 65000.00
Salary Low: 60000.00
Languages: English;Japanese
Hours of Operation: 9am - 5pm
Benefits: Health Ins;Dental Ins;Vision Ins;401K
Contact Information
Job Owner: Amiri Sasaki
Job Owner Email : asasaki@pasona.com
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