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Workers Compensation Coordinator

1 month ago

Norwalk, United States OrthoConnecticut Full time
Job Details

Job Location
Norwalk - Norwalk, CT

Description

GENERAL STATEMENT OF DUTIES:

The position is primarily responsible for serving as the liaison between the patient, the employer, and the practice to provide support and coordination of benefits for all Worker Compensation encounters.

Schedule Monday-Friday 8am-5pm

Benefits:
  • 401(k) matching + profit sharing
  • Health/Dental/Vision Insurance
  • FSA/HSA options
  • Life insurance/AD&D/STD/LTD
  • Paid time off
  • Employee Discount Program
  • Wellness Program
RESPONSIBILITIES:
  • Serve as the initial contact with employer when an appointment is made for a new patient under a Worker's Compensation encounter.
  • Interview new Worker's Compensation patient to address additional information, patient concerns/questions or physicians inquires.
  • Must work closely with the billing department to assure that all WC patient information is accurate resulting in a clean claim; to include correction of insurance sets and charges.
  • Obtain all verification of injury, availability of modified work and insurance information. Document insurance set into GE Centricity system to provide billing department and physician with required information.
  • Directly interface with various staff to support the total coordination of care at the practice.
  • Obtain all Worker's Compensation patient authorizations and pre-certifications (Ex. MRI's, surgeries and all outside procedures), within 2 weeks of our sending medicals.
  • Review all Worker's Compensation notes and determine if patient's chart should be pulled to ensure record accuracy for HIPAA requirements, and that the information released to support only the approved work related injury (body part).
  • Perform other related duties that may be inclusive, but not listed in the job description.
  • Intake and Completion of all Disability and FMLA paperwork
Qualifications
  • Minimum of 2 years' experience in private practice required (3+ years highly desirable)
  • experience with workers compensations preferred
  • Knowledge of patient scheduling procedures
  • Familiarity with medical terminology
  • Ability to adapt well to changes, as we attempt to use new technology.
  • High school graduate or equivalent
  • Pleasant personality and patience is a MUST
  • Outstanding listening skills and the ability empathize with others
  • High degree of composure and interpersonal skills
  • Devoted to teamwork and portraying the company in a very positive manner
  • Maintain proper, courteous, and helpful telephone etiquette
  • Organized, accountable, self-motivated, and attentive to detail
  • Excellent written, verbal , interpersonal and communication skills
  • Ability to work under pressure and accurately prioritize problems & initiatives


OrthoConnecticut, delivering exceptional care and real results has always been our mission, though we did things a little differently when we opened our doors in 1954. Today, we provide orthopedic care in a new state-of-the-art Musculoskeletal Center of Excellence, in which we provide the full spectrum of high-quality services under one roof. Now we can diagnose and treat the complete range of musculoskeletal issues for all ages in one easily accessible location with minimal wait time and a more efficient patient experience. One thing that hasn't changed since in 1954: our commitment to you

OrthoConnecticut is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The above statement reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements that may be inherent in the job