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Front Desk Representative

3 months ago

Marlton, United States CFG Health Network Full time
Overview

Front Desk Representative

Marlton Outpatient Facility

40 Hours Weekly

$20 per four, PLUS full benefits (equivalent to about $15k annually)

MUST have:

  • Minimum of 2 years experience in a medical facility, preferably at the front desk or in the insurance department. 
  • Must have excellent oral and written communications skills. 

Assists in the day-to-day operations of the reception area.  Greets patients; obtains and verifies patient demographics and updates the system accordingly; answers telephones and routes calls in accordance with policy and procedure.

Responsibilities
  • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
  • Optimizes patients' satisfaction, provider time, by scheduling appointments in person or by telephone.
  • Keeps patient appointments on schedule by notifying provider of patient's arrival
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
  • Maintains patient accounts by obtaining, recording, and updating personal and insurance information.
  • Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
  • Helps patients in distress by responding to emergencies.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Maintains operations by following policies and procedures; reporting needed changes.
  • Contributes to team effort by accomplishing related results as needed.
  • Medical Office Receptionist Skills and Qualifications:Multi-tasking, Flexibility, Telephone Skills, Customer Service, Time Management, Organization, Attention to Detail, Scheduling, Word Processing , Professionalism, Quality Focus
Qualifications
  • HS Diploma.
  • Minimum of 2 years experience in a medical facility, preferably at the front desk or in the insurance department. 
  • Must have excellent oral and written communications skills. 

PHYSICAL DEMANDS:  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The employee is occasionally required to sit and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

EOE M/V/F/D

Company Profile CFG is a comprehensive healthcare provider that is dedicated to improving quality of life for individuals and families by providing innovative medical and mental health services. Our Health Network includes Center for Family Guidance, CFG Health Systems and CFG Residentials. Job Category Administrative/Non-clinical