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Commercial Sales Consultant

4 months ago

Livonia, United States Service Experts Full time

Commercial Sales Consultant - Engineering Excellence Reports To: Director of Business Development Stats: Full-time Category: Office Location: 27280 Haggerty Road. Farmington Hills, MI 48331 Pay:$85,000+ base salary (dependent on experience) plus commission Join the team of experts and realize your true potential Why You Should Join the Engineering Excellence Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join our winning team by applying today Position Summary: The Commercial Sales Consultant is an outside sales position responsible for developing Engineering Excellence commercial sales and services to increase revenue, through customer presentations and lead generation. Primary responsibilities include selling HVAC Preventive Maintenance and HVAC Planned Unit Replacements Programs. The target market is local or regional owner operated facilities. Examples are financial, telecommunications, healthcare, manufacturing, property management, and distribution centers. The sales consultant should be highly ambitious, results oriented, and self-motivated. Leads are acquired by cold calling, networking, and relationship building. Responsibilities: * Generates local Preventative Maintenance contracts in target vertical markets through various customer prospecting techniques such as cold calling, customer referrals, personal networking, and customer contact. * Generates commercial replacement, retrofit, and service-contract sales through various customer prospecting techniques such as cold calling, customer referrals, personal networking, and customer contact. * Works closely with branch and regional managers to support potential/customer needs * Utilizes CRM system to document activity and sales. * Demonstrates professionalism, diplomacy, and tact to uphold company's community reputation. Represents the company professionally, honestly, and ethically in all business matters and concerns * Consults with commercial customer on HVAC and indoor-air quality needs, delivers sales presentation utilizing company-established sales process, and closes sale to provide the customer with the best solution for the customer's budget. Suggest additional and/or alternative products or service to meet customer needs. * Utilizes relevant systems and information, prepares the proposal for the commercial customer. Explains technical information to the customer in an easy-to-understand language. * Utilizes Engineering Excellence marketing data & tools to maximize sales effectiveness. * Prepares and/or completes all required documentation and obtains customer's signature. * Actively manages and maintains relationships with strategic commercial customers and supports the ongoing relationships with these customers. * Works with internal staff to ensure that work is scheduled and completed according to company standards and the customer's satisfaction. * Updates company systems following defined processes and procedures in order to process paperwork and information for new accounts and maintain records of results from all sales visits. * Meets or exceeds set Key Performance Indicators including: * Revenue Growth * Close Rate * Lead Generation * Service Agreement sales * Effectively communicates with customer to resolve concerns, issues, or complaints in order to assure total customer satisfaction. * Comply with all Engineering Excellence safety policies, procedures, and practices. * Performs similar/other duties as assigned. Desired Skills and Qualifications: * Bachelor's degree or equivalent experience. * Proven sales experience with emphasis on business-to business selling, "cold-calling" and generating sales from personal networking and lead generation. * Knowledge of commercial service sales concepts, practices, and procedures. * Solid skills working with Microsoft Office, contact ma