Supplier Quality Sr. Specialist
1 week ago
The Supplier Quality Senior Specialist will be responsible to support the execution of a best-in-class ingredients and packaging supplier partner qualification program that actively identifies and mitigates quality and food safety risk for High Liner Foods. This person will be an active agent on Food Safety, and Quality cultural change and an advocate for the protection of High Liner Foods, our customers, and our consumers. As the face of the Company manages all quality and food safety related issues and opportunities with supply partners.
Key Responsibilities (This list is not intended to be all-inclusive and other duties may be assigned):
* Support the execution of a risk-based ingredient and packaging supplier partner qualification and monitoring program.
* Support the approval process for new ingredient and packaging suppliers, coordinating with cross-functional teams to assess suppliers against quality, food safety, and regulatory criteria.
* Complete supplier and component risk assessments to identify and prioritize supplier audits based on performance, product risk and document review.
* Improve upon document requirements and continuously review relevancy and compliance of expectations.
* Maintain documentation requirements, and assess compliance to ensure they align with both regulatory standards and customer expectations.
* Requests/Reviews supplier documentation via our supplier compliance portal Trace Gains (ex: process flows, specifications). Develops technical expertise to drive continuous improvement with the suppliers for identified gaps in documentation and/or programs.
* Maintain the electronic portal solution for the electronic and efficient capturing and management of supplier compliance records.
* Validates ingredient specifications for quality and food safety attributes ensuring end to end alignment with finished product and customer specifications (allergen program).
* Assist the Supplier Quality Manager in implementing and maintaining the Foreign Supplier Verification Program (FSVP), ensuring that foreign suppliers comply with FDA regulations and that imported products meet U.S. safety standards.
* Identify and secure any non-conforming ingredients and packaging. Manage the hold and disposition process for quarantined material ensuring timely closure and resolution.
* Leads the creation and execution of the corrective action form including incident investigation and review of supplier responses for corrective and preventive action.
* Partners with purchasing on non-conforming material, supports and coordinates investigations as required with suppliers.
* Complete initial and routine quality and food safety audits of suppliers. Manage the corrective action process.
* Establishes and maintains strong relationships and partnerships with supply partners.
* Assures compliance of supply partners and their products with all local, state, and federal regulations in the US and Canada.
* Proactively work & develop processes to prevent recalls, withdraws & loss of customers due to quality concerns resulting from international raw material suppliers.
Continuous Improvement
* Monitor and report on supplier KPIs.
* Ensure all ingredients related and packaging consumer and customer complaint incidence are reported to supply partners and are thoroughly investigated and resolved.
* Ensure the management of a strong supplier corrective action program.
* Provide regular and structured feedback to stakeholders on supplier performance (complaints, non-conformance etc.).
Qualifications include:
* Bachelor's degree (Food Science or technical degree preferred but not required)
* 3-5 years of experience working in a quality/food safety role within food industry
* HACCP/GFSI/PCQI/ASQ/FSVP
* Strong auditing experience
* Strong people skills as this position is the face of High Liner Foods to our supplier partners.
* Ability to work independently and in a team environment.
* Ability to manage and resolve conflict in a positive way.
* Good organizational and record keeping skills.
* Packaging experience (Preferred but not required)
* Strong analytical problem-solving skills, results driven.
* Enthusiastic, initiative-taker with realistic and practical approach to Food Safety execution; strong commitment to High Liner Quality.
* Strong personal computer skills including experience with specification management systems, inventory management systems, training systems, Microsoft programs.
* Flexibility of work hours to support audit schedules and food manufacturing various shifts.
* Travel required- estimated 15-25% of time.
Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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