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Program Manager
3 months ago
This is on-site job (Need candidates local to San Francisco, CA 94105)
Summary:
For the first 3 months of the contract, the contractor will focus on supporting meeting delivery and some programmatic elements for Dreamforce. Post Dreamforce the contractor will focus on supporting meeting delivery in our HQ Center.
Responsibilities:
- This role will be focused on delivering VP+ level customer engagements across all industries for our SIC in San Francisco.
- The strategist will serve as a consultant & coach, ensuring we have the right strategy, approach, and best practices to deliver impactful conversations and elevated experiences.
- strategist will decipher customer objectives and account team goals to deliver a personalized and relevant engagement.
- Leading up to each engagement, the strategist will coach and partner with the account team in effectively prepping discussion leaders and formulating a plan for a seamless day-of experience.
- This position requires strong analytical, organizational, and project management skills and the ability to communicate and foster relationships with Executive Leadership, Sales Leadership, and other key stakeholders to ensure the success of engagements in a dynamic & fast-paced environment.
- 5-8 years of professional experience, commitment to customer experience, strong track record of delivering internal and external customer success, able to effectively collaborate, strategic mindset, exemplary verbal & presentation communication skills, highly organized, detail-oriented
