Quality Assurance Analysts RFQ

7 days ago


Washington, United States Palmer Staffing Services Full time

A D.C. Government Agency is seeking Quality Assurance Analysts. The planned period of performance is approximately 12 months. Start date for candidate is anticipated to be February 2025, total estimated 1920 Hours. Candidate must be able to work Monday - Friday, 40 hours per week with a 30 minute or one (1) hour lunch break. Start time is 8:30am or 9:00am.

The QA Team performs reviews of financial transactions and activities on an ongoing basis to assess quality and consistency in the disposition of transactions, the collection and analysis of financial information, and other financial service processes for activities conducted by the Accounting, Budget Planning & Analysis, Office of Financial Counseling and Payroll & Benefits directorates and the Immediate Office. The QA Team provides information and insight to Finance leadership on mitigating risk and promoting consistency across the directorates in adherence to House standards, policies and procedures, and identifies opportunities for continuous improvement of processes and controls in support of effective operation and management of Finance activities.

Status: Temporary Contract

Salary: $30-35/hour DOE

Duties and Responsibilities:

  • Planning and performing process and work product quality assurance audits/reviews to objectively evaluate compliance with House Rules and Office of Finance policies and procedures and to support the synthesis of findings into periodic reports to leadership.
  • Using transaction data extracted from financial systems and other sources, support the preparation of performance and quality metric reports.
  • Identifying issues and anomalies and when indicated, their root cause, through audits/reviews and/or monitoring of metrics and working with process and service owners in developing and verifying implementation of corrective actions.
  • Other duties as assigned in support of the Office of Finance Quality Assurance/other Finance directorate operational functions and objectives.
Job Requirements:
  • Bachelor's Degree
  • 3 years of experience in financial or business analysis and reporting
  • 5 years of relevant PC experience using Microsoft Office (Excel, Word, PowerPoint, Visio, SharePoint, and Teams)
  • Working knowledge and experience extracting data from office systems and software programs, including financial systems/software such as PeopleSoft, BMC Helix, and FinMart and turning it into actionable insights
  • 3 years of experience identifying issues and anomalies and developing recommendations for possible corrective actions and process improvements
  • Experience calculating, monitoring, analyzing, and reporting meaningful KPI and/or metrics
  • 3 years of experience with data visualization tools such as Excel, Tableau, Power BI, or similar
  • Competencies:
  • Advanced knowledge of computer applications, specifically Microsoft Excel.
  • Advanced quantitative and analytical skills involving large sets of data and spreadsheets containing formulas
  • Ability to identify issues and, when indicated, their root causes and verify and validate corrective actions
  • Ability to document processes and workflows in Standard Operating Procedures.
  • Ability to communicate in a clear and concise manner orally and in writing in both co-located and virtual work settings
  • Highly developed organizational skills that include scheduling tasks and balancing multiple priorities
  • Keen attention to detail and thoroughness when performing work


How To Apply: Please respond with your resume for consideration. We welcome all candidates that meet the REQUIRED qualifications with recent relevant experience. Palmer Staffing Services is an equal opportunity employer.

About Us: Palmer is an award winning staffing agency offering direct hire, temp-to-hire, and temporary placements for administrative, management, executive, legal and more. We represent more than 500 of the finest law firms and legal departments in the D.C. area.

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