Current jobs related to Senior Practice Assistant, Orthopaedics - Boston - Brigham & Women's Hospital(BWH)

  • Senior Practice Assistant, Orthopaedics

    3 weeks ago

    Boston, United States Brigham and Women's Hospital Full time

    Job Description - Senior Practice Assistant, Orthopaedics (3302779) Senior Practice Assistant, Orthopaedics - (3302779) JOB SPECIFIC DUTIES AND RESPONSIBILITIES: Will perform a wide range of duties pertaining to building provider’s scheduling templates and will be called upon to perform in-depth analysis of template management workflows and auditing to...

  • Senior Practice Assistant, Orthopaedics

    4 weeks ago

    Boston, United States Brigham and Women's Hospital Full time

    Description Sign-on bonus eligible! JOB SPECIFIC DUTIES AND RESPONSIBILITIES: Will perform a wide range of duties pertaining to building provider's scheduling templates and will be called upon to perform in-depth analysis of template management workflows and auditing to support the governance of template features within Orthopaedics. Performs hands on...

  • Senior Practice Assistant, Orthopaedics

    4 weeks ago

    Boston, United States Brigham & Women's Hospital(BWH) Full time

    Sign-on bonus eligible! JOB SPECIFIC DUTIES AND RESPONSIBILITIES: Will perform a wide range of duties pertaining to building provider's scheduling templates and will be called upon to perform in-depth analysis of template management workflows and auditing to support the governance of template features within Orthopaedics. Performs hands on scheduling for...

  • Senior Practice Assistant, Orthopaedics

    4 weeks ago

    Boston, United States Brigham & Women's Hospital(BWH) Full time

    Sign-on bonus eligible! JOB SPECIFIC DUTIES AND RESPONSIBILITIES: Will perform a wide range of duties pertaining to building provider's scheduling templates and will be called upon to perform in-depth analysis of template management workflows and auditing to support the governance of template features within Orthopaedics. Performs hands on scheduling for...

  • Orthopaedic Practice Assistant II

    4 days ago

    Boston, Massachusetts, United States Brigham and Women's Hospital Full time

    About the RoleWe are seeking a highly skilled and detail-oriented Orthopaedic Practice Assistant II to join our team at Brigham and Women's Hospital. As a key member of our orthopaedic department, you will play a critical role in ensuring the smooth operation of our practice.Key ResponsibilitiesProvide administrative support to our orthopaedic team,...

  • Senior Administrative Assistant, Orthopaedics

    2 days ago

    Boston, Massachusetts, United States Mass General Brigham Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Administrative Assistant to join our Orthopaedics team. The successful candidate will provide administrative support to the Orthopedic Finance Manager, ensuring the smooth operation of the department.Key ResponsibilitiesProvide administrative support to the Orthopedic Finance Manager,...

  • Senior Practice Assistant, Orthopaedics

    4 weeks ago

    Boston, United States Brigham & Women's Hospital - Brigham Health Full time

    Sign-on bonus eligible! JOB SPECIFIC DUTIES AND RESPONSIBILITIES: Will perform a wide range of duties pertaining to building provider's scheduling templates and will be called upon to perform in-depth analysis of template management workflows and aud Practice, Assistant, Monitoring, Senior, High School, Technology, Healthcare

  • Lead Administrative Coordinator, Orthopaedics

    3 weeks ago

    Boston, Massachusetts, United States Mass General Brigham Full time

    Role Overview: The Lead Administrative Coordinator is responsible for delivering comprehensive administrative assistance to the Division Chief and Administrator within the Orthopaedics department. Key Responsibilities: Provide essential support in managing schedules, coordinating meetings, and organizing departmental activities.Maintain high standards of...

  • Senior Practice Assistant

    19 hours ago

    Boston, Massachusetts, United States Brigham and Women's Hospital Full time

    Job SummaryThe Senior Practice Assistant plays a vital role in ensuring the efficient daily operation of the Ambulatory Infusion Center at Brigham and Women's Hospital. Reporting to the Practice Manager, this individual will maintain patient scheduling, referrals, and specialty pharmacy medication coordination. The successful candidate will work closely with...

  • Lead Administrative Coordinator, Orthopaedics

    3 weeks ago

    Boston, Massachusetts, United States Mass General Brigham Full time

    Position Overview:The Lead Administrative Coordinator plays a crucial role in providing comprehensive administrative support to the Division Chief and Administrator within the Orthopaedics department. This position demands exceptional organizational skills, the ability to manage multiple priorities, and a high level of discretion when handling sensitive...

  • Orthopaedic Practice Coordinator II

    3 weeks ago

    Boston, Massachusetts, United States Brigham & Women's Hospital(BWH) Full time

    POSITION SUMMARY:Brigham and Women's Hospital is committed to:Addressing the needs of our community and beyondDelivering exceptional healthcare services to patients and their familiesAdvancing medical knowledge through innovative researchTraining future healthcare professionalsAt Brigham and Women's Hospital, we prioritize the well-being of every patient....

  • Senior Library Assistant

    4 weeks ago

    Boston, United States City of Boston Massachusetts Full time

    Under immediate supervision and in accordance with standard policy and practices, performs any or all of the following: Greets and directs library patrons in person, over the phone, and electronically, providing simple direction and information. Part Library, Assistant, Senior, Technology, Records

  • Caregiver for Seniors with Dementia and Alzheimer's

    2 weeks ago

    Boston, Massachusetts, United States Guardian Angel Senior Services Full time

    Job DescriptionJob Summary: We are seeking a compassionate and experienced caregiver to provide high-quality care to senior citizens in their own homes. As an On Call Caregiver, you will be responsible for providing assistance with daily living activities, promoting independence, and enhancing the overall quality of life for our clients.Key...

  • Practice Assistant, Sr

    1 week ago

    Boston, United States Brigham and Women's Hospital Full time

    Job Description - Practice Assistant, Sr - Outpatient Infusion (3295541) The Senior Practice Assistant for Infusion Services, in collaboration with the Practice Manager and Practice Coordinator, will ensure efficient daily operation of the Ambulatory Infusion Center at Brigham and Women’s Hospital’s Main Campus in Boston, 850 Boylston in Chestnut Hill,...

  • Certified Nursing Assistant

    5 days ago

    South Boston, United States Commonwealth Senior Living at South Boston Full time

    Careers at Commonwealth Senior Living at South Boston **Job Summary:** We are seeking a compassionate and dedicated Certified Nursing Assistant to join our team at Commonwealth Senior Living at South Boston. As a Certified Nursing Assistant, you will play a vital role in providing exceptional care and support to our residents, ensuring their comfort,...

  • Senior Case Manager

    4 weeks ago

    Boston, United States Boston Senior Home Care Full time $45,000 - $50,000

    Job DescriptionJob DescriptionJob Title: Senior Care ManagerBusiness Unit: Executive Office of Elder Affairs (EOEA)Department: Home Care ManagementReports to: Program ManagerFLSA: Non-ExemptClassification: Regular Full-Time (35 hours)Salary: $45,000 to $50,000SUMMARY OVERVIEWThe Senior Care Manager must possess advanced Case Management skills. S/he will...

  • Senior Case Manager

    3 weeks ago

    Boston, United States Boston Senior Home Care Full time $45,000 - $50,000

    Job DescriptionJob DescriptionJob Title: Senior Care ManagerBusiness Unit: Executive Office of Elder Affairs (EOEA)Department: Home Care ManagementReports to: Program ManagerFLSA: Non-ExemptClassification: Regular Full-Time (35 hours)Salary: $45,000 to $50,000SUMMARY OVERVIEWThe Senior Care Manager must possess advanced Case Management skills. S/he will...

  • Experienced Caregiver for Senior Citizens

    2 weeks ago

    Boston, Massachusetts, United States Guardian Angel Senior Services Full time

    Job DescriptionJob Summary: We are seeking an experienced and compassionate caregiver to provide high-quality care to senior citizens in their own homes. As an On Call Caregiver, you will be responsible for providing assistance with activities of daily living, boosting spirits, and improving the quality of life for our clients.Key Responsibilities:Provide...

  • Certified Nursing Assistant

    1 week ago

    Boston, United States Cape Senior Home Healthcare Full time

    About UsCape Senior Home Healthcare is a family-owned and operated company dedicated to providing high-quality home care services. Our mission is to deliver exceptional care with a personal touch, ensuring our clients live happy and healthy lives.Job SummaryWe are seeking compassionate and dedicated Certified Nursing Assistants (CNAs) and Home Health Aides...

  • Senior Care Assistant

    3 weeks ago

    Boston, Massachusetts, United States Seniors Helping Seniors of Greater Boston and Metrowest Full time

    Job OverviewBecome a valued member of our team as a Senior Care Assistant, where your kindness and experience will enhance the lives of our elderly clients.No prior experience necessary; we provide comprehensive training.In our innovative model of peer support, our senior companions engage one-on-one with elderly individuals in the community, delivering...

Senior Practice Assistant, Orthopaedics

4 months ago

Boston, United States Brigham & Women's Hospital(BWH) Full time
Sign-on bonus eligible

GENERAL SUMMARY/ OVERVIEW STATEMENT:

in providing a positive impact on patients and the care they receive at Brigham and Women's Hospital. Our service will be distinguished by the delivery of high-quality and safe patient care, respect and dignity in all interactions with patients, families and colleagues and by customer service excellence.

All employees are expected to embrace this commitment and demonstrate behavioral competencies in the following areas:

People: Focus on serving the community through collaboration and respect

Self Management: Accountability, professionalism and commitment to growth and development

Organization: A commitment to quality, service and exceptional performance

Meeting these expectations is key to the success of your department and the organization.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Actual job duties may vary by department (see Addendum B for more detail)

- Perform administrative duties under minimal supervision at the highest proficiency level.

- Act as a lead, assign and prioritize workflow, troubleshoot issues, assist with training and orientation, and provide backup support for the Supervisor.

- Provide guidance and help to other to resolve complex issues and problems.

- Provide feedback to Supervisor and input into evaluating performance of staff. Assist with annual competency assessments.

- Assist Supervisor with interviewing for new staff.

- Assist with orientation and training for new and current staff.

- Act as a super user for scheduling, registration, and billing systems. Provide training and assistance to others in these areas.

- May perform more complex or specialized functions (i.e. surgical scheduling) at highest competency level.

- Assist with training and orienting staff as needed.

- Provide cross coverage as needed.

- Assist with special projects as directed.

- Follow HIPAA guidelines for the management of patient privacy and confidentiality.

- Other duties, as assigned.

Addendum B

  1. Utilizes ACD lines to schedule all patient appointments in an expedient and professional manner, adhering to service level standards. Provides excellent customer service. Ensures customer satisfaction and compliance with departmental and service standards.
  2. The scheduler will utilize MGB Orthopaedic Decision Tree and BWH Ortho Spine Decision Tree to ensure the patient is scheduled with the correct provider, at the correct, location within the expected timeframe. This includes entering radiology orders and scheduling needs as well.
  3. Daily monitoring and execution of eReferral work queue for BWH Orthopaedics.
  4. Daily monitoring and execution of the Orthopaedic schedule mailbox.
  5. Provider template management.
  6. Daily monitoring and execution Work queue and Inbasket management
  7. Team lead as support for staff and training.


Qualifications

Level of education required:

- Minimum of a high school diploma or GED.

Work experience required:

- Minimum three years medical office or administrative support experience required.

- Some additional training in office systems or other post high school education preferred. Associate's Degree or higher level education preferred, but not required.

SKILLS/ ABILITIES/ COMPETENCIES REQUIRED:

Technical skills required:

- Knowledge of practice operations and standards.

- Understanding of procedures including filing, copying, scanning, printing, and faxing.

- Highly proficient in all communication skills (phone, verbal and written). Ability to handle sensitive information and situations with poise and professionalism.

- Organization Skills: Strong organizational, coordination and judgment skills. Ability to prioritize effectively. Ability to manage multiple tasks effectively, following established protocols, and work within systems.

- System Skills: Advanced computer skills. Ability to use all applicable applications at highest competency level.

- Ability to problem solves and troubleshoots. Ability to analyze a situation and determine best course of action within established guidelines.

- Understanding of the appropriate use and importance of related forms.

- Advanced understanding and use of medical terminology.

- Advanced comprehension of insurance types and referral process.

- Advanced comprehension of registration and fiscal information.

- Knowledgeable and compliant with all hospital, State and Federal requirements (where applicable to job performance), including policy and procedures with The Joint Commission and HIPAA.

BWH Behavioral Competencies (required of all employees)

1. People: Focus on serving the community through collaboration and respect

Inclusivene

Definition: Maintain an environment where individuals value and respect differences in all situations. Stand firm against intolerance and bias to create a welcoming environment and respect all individuals regardless of race, gender identity, ethnicity, language, sexual orientation, age, physical or mental ability, religion, socio-economic status, or national origin.

a) Work effectively with others who have diverse perspectives, talents, roles, backgrounds and/or style

b) Contribute to a positive team environment where differences are respected, supported and are free from stereotyping and offensive comment

c) Be professional when approached about behaviors that might be perceived as disrespectful

Open Communication

Definition: The ability to effectively articulate and receive information in a clear, concise and timely manner.

a) Practice active listening skill

b) Foster and maintain an environment that respects open dialogue, differences of opinion, as well as diverse communication style

c) Ensure that information is shared in a clear, accurate, and timely manner using the appropriate communication method for your audience

d) Express oneself clearly and professionally in your verbal, non-verbal, written, and electronic communication

Building Collaborative Relationship

Definition: Identifying opportunities and taking action to build relationships between one's area and other areas, teams, departments, units, or organizations to help achieve organizational goals.

a) Take initiative to support others and build productive relationships that will lead to a cohesive workplace

b) Interact effectively with other team members, departments and customers to accomplish organizational goal

Organizational Awarene

Definition: Understand how one's own work affects the organization as a whole and demonstrate a commitment to the organizational goals.

a) Support and respect BWH's mission, vision, values and history

b) Understand and recognize how your individual role and department impacts the organization

2. Self Management: Accountability, professionalism and commitment to growth and development

Embracing Change

Definition: Demonstrate adaptability and openness to organizational changes needed to improve effectiveness and goals.

a) Support and positively participate in organizational and/or job specific change

b) Initiate appropriate action when change is needed

c) Be flexible and open to new idea

d) Adapt to shifting prioritie

Learning Oriented

Definition: Predisposed to pursue learning opportunities even outside own comfort zone, one stays abreast of new tools and methods, rising to add value and build challenge in current assignments.

a) Demonstrate openness to learning from successes and failure

b) Recognize and participate in learning opportunitie

c) Seek and share best practice

Professionalism

Definition: Practice respect for self and others; and adhere to BWH standards, policies, and procedures at all times.

a) Adhere to BWH's Code of Conduct, Guide to Ethical Standards, policies and procedure

b) Align behavior with the organizational mission and value

c) Practice respect in accordance to the BWH standard

d) Demonstrate responsibility, reliability, and trustworthine

3. Organization: A commitment to quality, service and exceptional performance

Quality and Safety Focu

Definition: Responsible for meeting standards of performance or outcomes in a safe manner while avoiding risks.

a) Align job performance with quality and safety standards (e.g. The Joint Commission, BWH and department specific standards)

b) Adhere to established policies and procedure

c) Take action to prevent error

d) Identify and report adverse events, errors and incident

Efficiency and Performance Improvement

Definition: Systematic approach to improve performance by eliminating waste, non-value added activities and variability in processes.

a) Participate in process and performance improvement by identifying, analyzing, and enhancing existing processes to achieve better outcome

b) Maximize available resources to achieve performance measures; reduce waste, rework, and work-arounds consistent with one's role

Problem Solving

Definition: Able to gather appropriate data and diagnose the cause of the problem before taking action; and if necessary develop alternative courses of action.

a) Recognize actual and potential problems and take appropriate action towards a solution

b) Offer assistance, as needed, when a potential problem situation is observed

c) Use good judgment to keep manager informed of problems or issues, following department practice

Service Excellence

Definition: Focusing one's efforts towards anticipating, meeting and exceeding the expressed and unexpressed needs or expectations of internal and external customers.

Apply service standards consistently to present a positive image of BWH to colleagues, health providers, patients, families, and visitors:

a) Engage with positive greetings and active listening

b) Empathize by expressing understanding

c) Educate throughout the information exchange

d) Enlist thoughts and ideas from other

4. General/Administrative Support: (required of all Administrative Support employees)

Information Gathering

Definition: Identify and seek information needed to clarify a situation. Ask questions to discover the facts.

a) Identify specific information needed to clarify a situation or to make a decision

b) Probe skillfully to get at the fact

WORKING CONDITIONS:

Works within legal, regulatory, accreditation and ethical practice standards relevant to the position and as established by BWH/Partners; follows safe practices required for the position; complies with appropriate BWH and Partners policies and procedures; fulfills any training required by BWH and/or Partners, as appropriate; brings potential matters of non-compliance to the attention of the supervisor or other appropriate hospital staff.

EEO Statement

Brigham and Women's Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.