Senior Platform Engineer

3 days ago

Burbank, United States Optomi Full time

Senior Platform Engineer (Smartsheet & Jira) (Hybrid)

Optomi, in partnership with an industry leader within the media & entertainment industry, is seeking an experienced Senior Platform Engineer for their team This role is hybrid in Burbank, CA or Orlando, FL In addition, this Senior Platform Engineer will have a background in enterprise tech experience along with experience in Smartsheet, Jira, and PMO processes & tools. You will be responsible for solutioning, development, configuration, integrations, implementing, and supporting multiple, complex custom and 3rd party solutions.

What the right candidate will enjoy:

  • Developing reporting solutions to help the business make better decisions
  • Working with a market leader in the media and entertainment industry
  • A fast-paced, agile, highly collaborative environment

Experience of the right candidate:

  • 5 to 8 years experience supporting and maintaining enterprise applications, solutions and systems
  • 3 to 5 years of progressively related experience in Platform Engineering and/or software development
  • Deep understanding of Smartsheet core and advanced applications with an ability to put real solutions in place that maximize the end user experience
  • Excellent verbal and written communication skills, including the ability to communicate complex findings in a structured and clear manner to a non-technical audience
  • Experience administration, configuring/building solutions in Smartsheet, Data Shuttle, DataMesh and Functions and Formulas, Platform Administrator, etc.
  • Experience in Smartsheet functional areas like control center, workspaces, power apps, sheets, reports, dashboards, etc.
  • Experience in data visualizations and data management
  • Familiarity with creating solutions that integrate Smartsheet solutions with other services such as JIRA, Clarity, Service Now, PowerBI, etc.
  • Proven experience working as a software developer on an agile delivery team
  • Experience with the migration of Smartsheet products
  • Experience in evaluating and configuring add-ons or plugins
  • Experience testing and performing upgrades, configuration changes, and applying bug fixes
  • Ability to automate and extend base Smartsheet functionality, including scripting
  • Experience with customizing workflows, setting up dashboards, and generating reports
  • Experience working with vendor support and troubleshooting Smartsheet Tools
  • Excellent Troubleshooting and problem-solving skills
  • Knowledge of the product management and software development lifecycles
  • Excellent problem-solving skills and demonstration of critical thinking
  • Experience in large-scale data management and analytics
  • Experience with project management methodologies (agile, scrum, waterfall)

Responsibilities of the right candidate:

  • Develop reporting solutions to help the business make better decisions, extraction of key data, and creation and management of operational dashboards to continue reviewing the applicable data sets.
  • Design, develop, test and implement new integrations with agile, portfolio, service management, and data visualization platforms (Jira, ServiceNow, Clarity PPM, PowerBI, etc.)
  • Executes development of tools, automation, and scripts to facilitate new development, enhancements, platform maintenance, operational efficiency, reliability, and administration.
  • Provides technical support for multiple levels of testing prior to release of new and enhancements.
  • Participates in planning and executing of projects for business unit initiatives and updating existing infrastructure, products and/or services.
  • Identify root causes of system and resolve independently
  • Engage to define or identify environment requirements/sizing, system architecture including Integration points, configuration, monitoring needs, security compliance, system availability, recovery, and implementation strategies
  • Proactively work to identify and resolve technical blockers
  • Serve as technical liaison with vendors and manage vendor related activities such as incidents/bug fixes, release schedules, escalations, issue tracking, system access
  • Proactively ensure compliance with Security standards
  • Create and maintain required system documentation

*Must be able to work in the United States without sponsorship*

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