Account Manager in Memphis, TN

3 weeks ago

Memphis, United States PL Marketing Inc. Full time
ESSENTIAL JOB FUNCTIONS:

  • Provide customer assistance and have a working knowledge of Kroger’s Customer 1st Strategy
  • Drive Our Brand sales in assigned division through sales plan execution and enhancement
  • Manage, develop, direct and motivate merchandising representatives to achieve/exceed sales budgets
  • Implement all programs- new item introductions, retail pricing, price point executions, displays- and provide division feedback
  • Direct and manage Kroger service projects accurately and effectively
  • Maintain proper retail pricing to an acceptable level versus competition
  • Manage/supervise and train full-time staff
  • Oversee management/training of part-time employees (KOMPASS/Surge Reps)
  • Consistently and effectively communicate with division, Corporate Office and suppliers
  • Attend zone meetings to provide specific data on Kroger Brand products in order to increase Our Brand sales
  • Responsible for division expense management and control
  • Must remain qualified as an insurable driver
Must be able to perform essential job function of this position with or without reasonable accommodations

MINIMUM POSITION REQUIREMENTS:
  • 4 year degree or high school diploma/GED equivalent with 10+ years grocery and retail management experience
  • Communicate (read, write and speak) fluent English
  • Read, understand and insure implementation of plan-o-grams
  • Knowledge of Microsoft Word, Excel and PowerPoint
  • Computer/internet access with knowledge of email and web based applications
  • Adapt to advancing technology and computer solutions
  • Excellent communication and leadership skills
  • Highly motivated self-starter who can work with minimal supervision
MINIMUM PHYSICAL ABILITIES:
  • Must be able to:
    • operate motor vehicle unassisted
    • remain standing and/or walking unassisted for several hours at a time
    • lift, push or pull 50 lbs. or more on a regular basis and occasionally up to 70 lbs.
    • continuously reach up and bend down, reach in all directions and have unlimited upper body mobility
    • have unlimited manual dexterity
    • lift and extend 30 lbs. above the head, sometimes repeatedly
    • tolerate exposure to extreme temperatures (0-90 degrees)
DESIRED PREVIOUS JOB EXPERIENCE:
  • Retail grocery store experience with strong merchandising and marketing skills
  • Typing/computer skills
  • Management/supervisory skills
COMPETENCIES/SKILLS:

Some of the Competencies/Skills required to successfully perform this position are:
  • Adaptability – maintaining effectiveness when experiencing major changes in work tasks or the work environment; adjusting effectively to work within new work structures, processes, requirements or cultures
  • Building Strategic Working Relationships – developing and using collaborative relationships with Merchandising and Category Management teams at local and corporate level to facilitate the accomplishment of work goals
  • Building Trust – interacting with Kroger employees, customers and suppliers in a way that gives Kroger Division and Corporate Management confidence in one’s intentions and those of the organization
  • Coaching – providing timely guidance and feedback to Kroger Brand Retail Managers, Retail Representatives and office personnel to help strengthen specific knowledge/skill areas needed to accomplish a task or solve a problem
  • Communication – clearly conveying information and ideas through a variety of media to employees, management and customers in the English language
  • Customer Focus – making Kroger customers and their needs a primary focus of one’s actions; developing and sustaining productive relationships with Kroger employees as well as the suppliers that we represent
  • Decision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences
  • Inclusion – appreciating and leveraging the capabilities, insights and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results
  • Initiating Action – taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive; generating innovative solutions in work situations
  • Negotiation – effectively exploring alternatives and positions to reach outcomes that gain the support and acceptance from all parties involved
  • Safety Awareness – identifying and correcting conditions that affect employee and customer safety; upholding safety standards
  • Self-Starter – prioritizing, organizing and completing workload accurately within allotted time period
  • Work Standards – setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed

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