Systems Support Specialist

7 days ago


Roseville, United States ISHIFT CORP Full time

Job Title: System Support Specialist

Employment Type: Long Term Contract to Hire

Experience: Minimum of 3 years

Job Overview:

We are seeking a skilled systems support specialist to join our dedicated team within the regional quality and engineering department. The ideal candidate will play a pivotal role in managing calibration systems utilized in our Americas' calibration labs.

Key Responsibilities:

  • Maintain high availability of calibration controllers and software for service delivery teams.
  • Engage in continuous process and tool enhancement.
  • Collaborate with calibration software developers and IT teams to troubleshoot, isolate, and resolve issues with the calibration systems reported by service centers and teams operating on customer sites.
  • Validate updates and enhancements to calibration platforms and IT policies, including security patches, prior to their implementation.

Required Qualifications:

A combination of education and relevant work experience of 4+ years in areas such as calibration with automated tools, system troubleshooting, or software support and development.

Essential Skills:

  • Proficient in troubleshooting systems consisting of electronic devices, printers, computers, and their controlling software.
  • Strong attention to detail with the ability to extract pertinent technical information from manuals.
  • Self-motivated, capable of managing workload and support tickets independently.

Desired Skills:

  • Knowledge of electronic measurement equipment.
  • Experience with calibration platforms.
  • Understanding low-level and/or scripting programming languages such as C, BASIC, Perl, or Python.
  • Familiarity with Unix operating systems, including command line navigation and command execution.

Note: Candidates may be required to complete relevant work samples during the selection process.

Work Location: This position is initially onsite in Roseville, CA. Hybrid work may be available after a reasonable amount of time on the job. Please submit applications only from candidates local to the Roseville area as remote work is not an option at this time.

Thank you and best regards,

Piyush Sharma

Recruitment

Email: Psharma@ishift.net

7014 East Camelback Road, Suite 1452
Scottsdale, Arizona 85251



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